Top 35 Use Credit Union Jobs

Call Center Specialist I (South Bay Call Center)
San Diego County Credit Union —Chula Vista, CA
- $25.75 - $30.50 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
Quick Apply
ATM/Visa Representative I
San Diego County Credit Union —San Diego, CA
- $23.25 - $27.25 an hour
- Online Application
- Basic math
- Research
- High school diploma or GED
Quick Apply
IT Risk Analyst
San Diego County Credit Union —San Diego, CA
- $79,100 - $102,350 a year
- Full-time
- Computer science
- Microsoft Excel
- Computer Science
Quick Apply
Entry Level Bank Teller (Oceanside)
San Diego County Credit Union —Oceanside, CA
- $19.00 - $21.25 an hour
- Extended hours
- Research
- Office
- High school diploma or GED
Quick Apply
Consumer Lending Systems Administrator
San Diego County Credit Union —San Diego, CA
- $38.25 - $47.00 an hour
- Weekends as needed
- Research
- Mid-level
- Office
Quick Apply
Direct Consumer Lending Underwriter I
San Diego County Credit Union —San Diego, CA
- $29.50 - $38.00 an hour
- Full-time
- Sales
- Computer literacy
- Data analysis skills
Quick Apply
Compliance Analyst-HMDA
San Diego County Credit Union —San Diego, CA
- $25.75 - $33.50 an hour
- Full-time
- Mid-level
- Office
- Residential
Quick Apply
3d
VP, Finance
San Diego County Credit Union —San Diego, CA
- $161,350 - $208,800 a year
- Full-time
- CPA
- Word processing
- Bachelor of Science
Quick Apply
VP, Accounting
San Diego County Credit Union —San Diego, CA
- $161,350 - $208,800 a year
- Full-time
- CPA
- Research
- Office
Quick Apply
Financial Advisor
San Diego County Credit Union —San Diego, CA
- $70,304 - $350,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
Senior Network Engineer
San Diego County Credit Union —San Diego, CA
- $49.75 - $67.25 an hour
- Full-time
- 6 years
- System design
- Windows
Quick Apply
Senior Application Developer
San Diego County Credit Union —San Diego, CA
- Full-time
- Computer science
- 6 years
- Computer Science
VP, Card Operations and Services
San Diego County Credit Union —San Diego, CA
- $138,000 - $170,500 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
Quick Apply
Assistant Branch Manager (Escondido Civic)
San Diego County Credit Union —San Diego, CA
- $79,100 - $93,050 a year
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Member Service Supervisor (Encinitas)
San Diego County Credit Union —Encinitas, CA
- Full-time
- Mid-level
- Office
- High school diploma or GED
3d
VP, Branch Manager
San Diego County Credit Union —San Diego, CA
- Full-time
- Office
- Business development experience
- Bachelor's degree
11d
Floating Financial Service Representative I (Orange County)
San Diego County Credit Union —Mission Viejo, CA
- Full-time
- Microsoft Outlook
- Computer literacy
- Basic math

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Call Center Specialist I (South Bay Call Center)

San Diego County Credit Union -
Chula Vista, CA

Quick Apply

Job Details

Full-time
$25.75 - $30.50 an hour

Qualifications

High school diploma or GED
Desktop applications
Productivity software

Full Job Description

Position Summary:

The position of Call Center Specialist I is established to provide prompt, professional and accurate information as well as to cross-sell credit union products and services to existing members to meet their needs and increase member satisfaction via the telephone. Actively participates in the promotion of credit union products and services to existing and potential members. Maintain quality service standards set by the organization.

Minimum Qualifications (Education, Experience, Skills)

High school diploma or equivalent.
Effective human relations and communications skills with the ability to communicate clearly with all groups of people.
Minimum 6 months recent customer service experience.
Professional appearance and demeanor.
PC literate; including standard Microsoft Office applications.
Symitar experience preferred.
Financial Institution experience preferred.

Essential Duties and Responsibilities

Promptly answer all incoming calls in a polite manner; determine nature of caller’s business and personally assist the caller.
Assist members in conducting routine transactions by telephone utilizing the Symitar computer system.
Determine membership eligibility, quotes savings rates and open new accounts by telephone and mail. Follow up on incomplete documentation to clarify and resolve any outstanding items.
Assist members with problems and or questions requiring research and resolution.
Perform file maintenance and follow up procedures to include online data changes.
Actively cross-sell products and services to members, and track in accordance with credit union rules and procedures.
Prepare member correspondence, subject to Supervisor approval.
Assist members with general questions regarding all products and services. Assist members with basic technical support and troubleshooting, basic loan and IRA product information.
Actively participates in credit union and department sprints and initiatives.
Follow all established policies and procedures, including but not limited to proper authentication and verification.
Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures.

Other Duties and Responsibilities

Assist members with general questions regarding on-line products and services.
May assist as secondary support for Live Chat as business needs dictate.
May perform audit functions, balance department totals or other support as assigned by management.
May provide guidance and training to other employees.
Perform other duties as assigned.

Physical Demands and Work Environment

While performing the duties of this position, the employee is regularly required to talk and hear; to reach with hands and arms, use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to walk, stoop, kneel, crouch or crawl. Intermittent keyboarding comprises 75% or more of assigned work. The noise level in the work environment is usually moderate.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The noise level in the work environment is usually moderate.

Monday-Thursday: 8:30am-5:15pm, 45 min lunch

Friday: 9:15am-6:00pm, 45 min lunch

Saturday: 8:30am-5:00pm, 30 min lunch (Rotating)

Please note that during your first 6-8 weeks of employment, you will be training and the schedule will be: Monday-Friday (No Saturdays) 8:00am-5:00pm, 1 hour lunch. After this training period, your schedule will revert to the schedule listed on this posting. The schedule is subject to change based on business need.

Full time - 40 hours a week

Quick Apply

Refine Your Search

Use Credit Union jobs

Call Center Specialist I (South Bay Call Center)

ATM/Visa Representative I

IT Risk Analyst

Entry Level Bank Teller (Oceanside)

Consumer Lending Systems Administrator

Direct Consumer Lending Underwriter I

Compliance Analyst-HMDA

VP, Finance

VP, Accounting

Financial Advisor

Senior Network Engineer

Senior Application Developer

VP, Card Operations and Services

Assistant Branch Manager (Escondido Civic)

Member Service Supervisor (Encinitas)

VP, Branch Manager

Floating Financial Service Representative I (Orange County)

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