Top 13 Vantage Credit Union Jobs

Virtual Solutions Relationship Banker
Vantage West Credit Union —Tucson, AZ
- $19.00 - $22.72 an hour
- Full-time
- Spanish
- Computer literacy
- Basic math
- Paid parental leave
- Paid holidays
Director, Emerging Technologies - REMOTE
Vantage West Credit Union —Tucson, AZ
- $92,988.00 - $130,183.20 a year
- Full-time
- Remote
- Computer Science
- Research
- 3 years
- Paid parental leave
- Paid holidays
14d
Mortgage Loan Officer
VANTAGE CREDIT UNION —Saint Charles, MO
- Full-time
- Writing skills
- Mid-level
- Office
Assistant Branch Manager
VANTAGE CREDIT UNION —Saint Peters, MO
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
Personal Teller Agent
VANTAGE CREDIT UNION —Saint Charles, MO
- $18 an hour
- Full-time
- Writing skills
- Office
- High school diploma or GED
Teller II
VANTAGE CREDIT UNION —Wentzville, MO
- $18 - $19 an hour
- Full-time
- Maintenance
- Office
- High school diploma or GED
Financial Coach
VANTAGE CREDIT UNION —Florissant, MO
- $20 - $23 an hour
- Full-time
- Writing skills
- Mid-level
- Office
External Mortgage Loan Officer
VANTAGE CREDIT UNION —Saint Charles, MO
- Full-time
- 5 years
- Writing skills
- Office
1d
Branch Manager I
VANTAGE CREDIT UNION —Florissant, MO
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- 3 years
1d
Member Experience Specialist
VANTAGE CREDIT UNION —Wentzville, MO
- $18 an hour
- Full-time
- Inventory management
- Writing skills
- Mid-level
- Paid time off
6d

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Virtual Solutions Relationship Banker

Vantage West Credit Union -
Tucson, AZ

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Job Details

Full-time
$19.00 - $22.72 an hour

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Military leave
Paid time off
Paid military leave
Parental leave
Employee assistance program
Vision insurance
Life insurance
Pet insurance

Qualifications

Computer operation
Basic math
High school diploma or GED
Video conferencing software
Video conferences (communication methods)
Bank Secrecy Act
Technical Proficiency
Video conferencing systems operation

Full Job Description

GENERAL SUMMARY:

The Virtual Solutions Relationship Banker is responsible for providing accurate, professional and prompt Member service in high-volume contact center environment while performing a variety of financial transactions & routine inquiries virtually, both over the phone and on camera through interactive teller machines (ITMs). Maintains knowledge on all related products, services, and promotions to effectively create cross-sale opportunities based on member needs.

This role is eligible for a language stipend of $200/monthly after 90 days of employment.

Salary range is $19.00 - $22.72/hr. Job Grade, NE 8. Final salary is dependent on a candidate’s experience and qualifications.

QUALIFICATIONS:

Minimum Education & Experience Requirements:

High School diploma or equivalent
3 years customer service, sales and/or retail banking experience
- To include (1) one year of banking or contact center experience
Spanish speaking skills are a preferred but not required

Minimum Knowledge & Skill Requirements:

Maintains a positive, professional appearance while communicating effectively through on-screen technology

Excellent attention to detail and sound judgement

Ability to work in a fast-paced, changing, and goal-oriented environment

Must be an effective team player, cooperative, flexible and dependable

Ability to communicate clearly and effectively

Knowledge of credit union products and services

Must be customer service oriented with the ability to identify and meet member needs

Must possess basic math and computer skills

COMPETENCIES:

Customer Focus

Composure

Approachability

Drive for Results

Decision Quality

Functional//Technical Skills

Perseverance

WORKING CONDITIONS/ENVIRONMENT:

This job requires the employee to sit or stand for extended periods of time. Infrequent lifting up to 25 lbs.

OTHER REQUIREMENTS:

Must comply with all aspects of the Bank Secrecy Act (BSA).

MAJOR ACCOUNTABILITIES AND TASKS:

1. Processes a variety of virtual transactions promptly, accurately and efficiently. This includes but not limited to deposits, transfers, withdrawals, payments, account inquiries (consumer, business, trusts, etc.) plastic card issues, online banking technical support, overdrafts, fee reversals, research, etc. in accordance with credit union policies, procedures, and regulatory requirements and while navigating through various systems.

2. Learns and applies new technology, serving as a Subject Matter Expert on Interactive Video Teller Machines and stays abreast of ITM enhancements, including process improvement and procedures.

3. Guides members through self-service handling of account maintenance requests through digital channels.

4. Builds, develops and maintains relationships with members to ensure a positive member experience. Approaches member requests with a professional, positive attitude and executes transactions with high-level of security, accuracy and attention to detail.

5. Determines Member’s financial needs and recommends appropriate products and services. Educates Member on the various products and services available including online and mobile banking. Creates cross-selling opportunities in order to meet branch and individual sales goals.

6. Resolves Members' requests, problems, and complaints or directs them to the appropriate person or department for information and assistance.

7. Maintains an up-to-date and comprehensive knowledge on all credit union products, services, promotions, policies, procedures, rules and regulations.

8. Meets balancing requirements.

9. Performs other duties as assigned.

About Us:

At Vantage West, we pride ourselves on fostering a vibrant learning environment where curiosity and growth are at the heart of everything we do. Together, we are not just building a successful company; we are cultivating a community where everyone can thrive.

Benefits And Perks:

Health Coverage – We offer medical, dental and vision coverage for you and your dependents. Other benefits include: life insurance, flexible spending accounts, pet insurance, Team Member Assistance Program (EAP), and Corporate Care Solutions (Backup Child and Adult Care Services).

Paid Time Off and Holidays – Work-life balance is a focus with generous paid time off, with additional time given for sick days, paid holidays, and 16 hours of paid time to participate in our community volunteer program. We also offer enhanced paid military leave and paid maternity/paternity leave.

Retirement Savings – Generous 401k Plan.

Development Activities – We focus on continuous growth by encouraging Job Shadowing and Personal Development Plans, which leads to a 40+% annual internal promotion rate.

Tuition Reimbursement – We have partnered with the University of Arizona Global Campus to offer eligible full-time employees 100% tuition coverage towards an online Bachelor’s or Master’s Degree.

Equal Opportunity Employer Veterans Disabled

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

Vantage Credit Union jobs

Virtual Solutions Relationship Banker

Director, Emerging Technologies - REMOTE

Mortgage Loan Officer

Assistant Branch Manager

Personal Teller Agent

Teller II

Financial Coach

External Mortgage Loan Officer

Branch Manager I

Member Experience Specialist

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