Top 3588 Volt Services Jobs

Customer Care Center Analyst Level I
PassTime —Remote
- $21.50 - $23.00 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior QA Engineer
Volt Labs Inc. —Remote
- $115,000 - $140,000 a year
- Full-time
- Remote
- System design
- SQL
- APIs
Quick Apply
MASTER ELECTRICIAN (or ability to obtain w/in 6 months of hire)
Cody Regional Health —Cody, WY
- Full-time
- Microsoft Outlook
- Hospital
- 5 years
Field Service Engineer
ReproTech LLC —Nevada
- $84,000 - $96,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Schematics
- Health savings account
- Health insurance
Quick Apply
CNC Maintenance Tech II - Physical Location Fort Collins, CO, 80524
Manes Machine —Fort Collins, CO
- $30 - $40 an hour
- Full-time
- Mid-level
- Forklift
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Maintenance Technician 2nd/3rd Shift
Bosch Group —Lincolnton, NC
- Full-time
- Customer service
- 5 years
- Computer literacy
Quick Apply
Electrical Maintenance Technician
Fayman & Sorbello Food Group —Madill, OK
- $26 - $40 an hour
- Full-time
- Maintenance
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Electrical Specialist
Linde Gas US —Taylor, TX
- Full-time
- Background check
- Up to 50% travel
- 5 years
- Health savings account
- Paid holidays
Quick Apply
Instrumentation & Electrical Technician
Linde Gas US —Chesterton, IN
- Overtime
- Background check
- 5 years
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
9d
Electrical Field Service Technician/Engineer - Up to 15K Sign-on Bonus based on Relevant Experience
Linde —East Chicago, IN
- $90,000 - $120,000 a year
- Full-time
- Background check
- Computer literacy
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
Maintenance Electrician
Commercial Metal Forming —Youngstown, OH
- $32.41 an hour
- Full-time
- Mid-level
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
TIG Welder ll
Friesen's Inc —Detroit Lakes, MN
- $22 - $30 an hour
- Multiple hires
- Basic math
- Mid-level
- Forklift
- Health savings account
- Health insurance
Quick Apply
Electrical Specialist
Linde Gas US —Beaumont, TX
- Full-time
- Background check
- Up to 50% travel
- 5 years
- Health savings account
- Paid holidays
Quick Apply
Applied HVAC/R Technical Service Specialist
cfm Distributors, Inc. —La Vista, NE
- $75,000 - $90,000 a year
- Nights as needed
- Classroom
- Schematics
- 5 years
- Health savings account
- Health insurance
Quick Apply
12 Volt Installation Expert
Confidential —Hobbs, NM
- $40,000 - $65,000 a year
- Full-time
- ASE Certification
- Spanish
- Clean driving record
- Paid training
- 401(k)
Quick Apply
Maintenance Supervisor
Kennebec Lumber Co —Grantham, NH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Instrumentation Technician, l
Novate Solutions Inc —Fremont, CA
- $50 - $65 an hour
- Full-time
- Background check
- Clean driving record
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Fuel & Retail Systems Technician
Yesway —Iowa Park, TX
- Overtime
- Customer service
- Computer literacy
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Electrician A
CEMEX —Longmont, CO
- $37.53 - $43.80 an hour
- Background check
- 5 years
- Computer literacy
- Wellness program
- Health savings account
Quick Apply
Advanced Electrician - up to $53.60/hour
CWC Textron, a division of Textron —Muskegon, MI
- $48.00 - $53.60 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Mentoring

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Customer Care Center Analyst Level I

PassTime -
Remote

Quick Apply

Job Details

Full-time
$21.50 - $23.00 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Flexible schedule

Qualifications

High school diploma or GED

Full Job Description

Leading provider of award-winning GPS solutions seeking a Customer Care Center Analyst, Level I to support our customers.

WHAT WE DO

Headquartered a few miles south of Denver, in Littleton, Colorado, PassTime is a leading provider of award-winning GPS Solutions. For more than 25 years, we've served the automotive industry–from BHPH dealers to finance companies, credit unions and banks to franchise and independent dealerships to fleet managers– helping customers connect their vehicles, protect their assets, and grow their businesses.

We have some of the longest tenured employees in the industry, developing industry experts that understand the needs of our customers. As a pioneer in the automotive IoT (internet of things) space, PassTime's advanced technology has evolved with the industry. We have dozens of technology patents, and a worldwide customer base of over 10,000 businesses, protecting more than $10 billion in automotive assets.

THE OPPORTUNITY
The Customer Care Center Analyst will be responsible for communicating with PassTime's customers, installers, and end users. Analysts must possess great communication skills with the ability to access technical sites and comprehend and disseminate information effectively to customers.

WHAT YOU WILL BE DOING

Communicating effectively with all PassTime's customers and end users in a professional and courteous manner.
Capacity to meet and/or exceed all PassTime service metrics, and quality levels.
Understand all processes and procedures related to PassTime products/services. (Security, airtime renewal, final code, placing product orders).
Perform special projects; i.e., converting devices, changing functionality.
Complete understanding of all PassTime legacy systems.
High proficiency in adding customers, purchasing packages, inventory management, in-depth knowledge of reports, add/selling contracts.
Full comprehension of STS (adding/adjusting/changing package type) PassTime's inventory management system.
Fully proficient in utilizing CRM system. (Creating cases, account location, locating invoices).
Total understanding of the time stamp process.
Fully competent in identifying all codes and functions for every service package.
Comprehensive knowledge of how and why codes should be generated.

WHAT YOU WILL BRING TO OUR ORGANIZATION

High School Diploma or equivalent required.
Bachelor's degree in a relevant field such as business administration, communications, or a related discipline, preferred.
2+ years of experience working in a call center environment, preferably in an analytical or reporting role.
Capable of physically installing PassTime devices in vehicle.
Full comprehension of all PassTime service package functionalities.
Recognition of all warning sounds (low battery, positive, negative, regular warning, disable warning).
Comprehensive and in-depth knowledge of the Elite device states relative to the service package.
Perform critical thinking/analysis to determine reasons for vehicle not starting.
The ability to isolate reasons for vehicle not starting due to wiring, security systems, intermittent starts, auto on/off start systems, and other ignition/starter related causes.
Comprehend the wiring schematics of the harness/device.
Ability to access technical sites; comprehend and disseminate information effectively to customers.
Comprehension and ability to communicate the device's power consumption requirements, and the impact it has on the vehicle.
Understanding turning on/off GPS functionality and communicating to customer the benefits.
Proficient in Microsoft Office Suite (Outlook, Excel, Word, etc.)

The successful candidate:

Utilizes communication skills: phone, face-to-face, email.
Has basic business understanding.
Ability to adapt and work with multiple personalities.
Utilizes accuracy and attention to detail.
Demonstrates follow-up skills, time management skills, appointment setting skills, and a goal-oriented personality.
Has experience with 12 volt theory and its usage within automotive applications.
Understands how to read basic schematics and describe them to others.

WHAT OUR ORGANIZATION IS PROVIDING

Expected annual salary range of $21.50 - $23.00 an hour depending on experience and education.
Medical, dental, and vision insurance benefits.
Immediate eligibility to participate in company 401(k) program.
PTO: 10 days per year as a new employee, PTO accrual based on years of service.
Flexible hours.

PassTime provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, gender identity, national origin, disability, genetics, veteran status, or other legally protected characteristics. In addition to federal law requirements, PassTime complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PassTime will not discriminate or retaliate against applicants failing to disclose wage rate history in accordance with applicable law.

PassTime will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

PassTime expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, genetic information, disability, or veteran status.

Quick Apply

Refine Your Search

Volt Services jobs

Customer Care Center Analyst Level I

Senior QA Engineer

MASTER ELECTRICIAN (or ability to obtain w/in 6 months of hire)

Field Service Engineer

CNC Maintenance Tech II - Physical Location Fort Collins, CO, 80524

Maintenance Technician 2nd/3rd Shift

Electrical Maintenance Technician

Electrical Specialist

Instrumentation & Electrical Technician

Electrical Field Service Technician/Engineer - Up to 15K Sign-on Bonus based on Relevant Experience

Maintenance Electrician

TIG Welder ll

Electrical Specialist

Applied HVAC/R Technical Service Specialist

12 Volt Installation Expert

Maintenance Supervisor

Instrumentation Technician, l

Fuel & Retail Systems Technician

Electrician A

Advanced Electrician - up to $53.60/hour

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