Top 14 Waterstone Bank Jobs

Customer Support Center Representative
WaterStone Bank SSB —Oak Creek, WI
- Call employer
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Part-Time Teller
WaterStone Bank —Brookfield, WI
- Part-time
- Mid-level
- Office
- Residential
- Paid holidays
- 401(k) matching
Quick Apply
Community President (Branch Manager)
WaterStone Bank —Franklin, WI
- Mid-level
- Office
- Residential
- Paid holidays
- Health insurance
Quick Apply
Universal Banker I
WaterStone Bank SSB —Oak Creek, WI
- From $19.50 an hour
- Office
- Residential
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Treasury Support Specialist
WaterStone Bank —Waukesha, WI
- Mid-level
- Office
- Residential
- Paid holidays
- Health insurance
Quick Apply
Universal Banker I - Includes Incentive Perk - Apply Today to Learn More!
WaterStone Bank SSB —Fox Point, WI
- From $19.50 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Community President (Branch Manager) - Includes Incentive Perk - Apply Today to Learn More!
WaterStone Bank —Oconomowoc, WI
- Mid-level
- Office
- Residential
- Paid holidays
- Health insurance
Quick Apply

Discover related jobs

Based on your search for Waterstone Bank jobs.

Talent Operator
Career Launch —San Antonio, TX
The exact scope will depend on the role and team, but strong candidates will be able to show evidence of impact, learning speed, practical problem solving, and…
Quick Apply
2nd Purser
Crew Life at Sea —Miami, FL
Balance cash advance to actual cash after sign offs, Mid and EOM cash advances. Attend ship's clearance taking care of all crew related issues with agents and…
$3,003.22 a month
Quick Apply

I want to receive the latest job alert for Waterstone Bank

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Waterstone Bank jobs near

Customer Support Center Representative

WaterStone Bank SSB -
Oak Creek, WI

Quick Apply

Job Details

Benefits

Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Employee stock ownership plan
Pet insurance

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Word embeddings

Full Job Description

Job Summary of the Customer Support Center Representative position:

This position is responsible for creating and maintaining positive ongoing customer relationships by providing superior customer service, personalized interactions, and proactively seeking out sales opportunities to promote and sell all bank products and services when beneficial and appropriate.

What you will do in the position:

Conveys an impression of service reflecting favorably of individual, team, and bank standards, and shows a sincere interest in meeting and exceeding caller’s needs.
Demonstrates proper telephone etiquette; uses call center technology to effectively route calls.
Assists and educates internal and external callers with questions relating to product knowledge, account related inquiries, consumer electronic banking services, and troubleshooting.
Serves as a resource for internal and external callers on system related issues or questions relating to functionality of products and services.
Verifies contact information for customers and updates as necessary; performs account inquiries and maintenance related to the nature of each call.
Effectively uses on-line resources to ensure accuracy and communicates information in a way each caller can understand.
Effectively uses the core processing system and other applicable tools to research and troubleshoot caller inquiries.
Has a strong knowledge of product lines with ability to discuss benefits in line with caller’s individual needs.
Proactively recognizes and creates opportunities to actively promote and sell bank products and services.
Maintains working knowledge of core processing system and other applicable tools, as well as bank policies, procedures, and regulatory requirements applicable to the Customer Support Center.
Keeps abreast of industry trends, standards, and other external factors that may affect the department and bank.
Performs various file maintenance projects, outbound calling campaigns, and other duties when assigned.

What you bring to WaterStone Bank..

Experience

Required: 1-2 years experience in call center and/or branch banking environment
Required: 1-2 years in a sales and goals-based environment
Preferred: 2-4 years experience in call center environment
Preferred: 2-4 years in a sales and goals-based environment
Required: Ability to use and comprehend Microsoft Word, Excel and Outlook.

Education

High School diploma or general education degree (GED).

Working conditions

A fast paced professional office setting.

Individuals must be flexible in work schedule and have the ability to adjust their daily schedule as dictated by call volumes and staffing to avoid call overflows.

Benefits and Perks of working at WaterStone Bank...

Outstanding Medical, Dental, and Vision Insurance
401(k) matching
Employee Stock Ownership Plan
Paid Time off
Paid Holidays
Flexible Spending Account
Pet Insurance
And so much more!

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

Waterstone Bank jobs

Customer Support Center Representative

Part-Time Teller

Community President (Branch Manager)

Universal Banker I

Treasury Support Specialist

Universal Banker I - Includes Incentive Perk - Apply Today to Learn More!

Community President (Branch Manager) - Includes Incentive Perk - Apply Today to Learn More!

Discover related jobs

I want to receive the latest job alert for Waterstone Bank

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected