Top 114 Watson Clinic Jobs

GUEST EXPERIENCE NAVIGATOR - CALL CENTER - PART TIME
WATSON CLINIC LLP —Lakeland, FL
- Part-time
- HIPAA
- Windows
- High school diploma or GED
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HEALTH INFORMATION ANALYST - FULL TIME
WATSON CLINIC ASC LLC —Lakeland, FL
- Full-time
- High school diploma or GED
- 1 year
- Entry level
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GUEST EXPERIENCE NAVIGATOR-DESK - FULL TIME
WATSON CLINIC LLP —Lakeland, FL
- Full-time
- High school diploma or GED
- 1 year
- Medical terminology
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7d
SPECIAL ACCOUNTS REPRESENTATIVE II - INSURANCE FOLLOW UP - FULL TIME
WATSON CLINIC LLP —Lakeland, FL
- Full-time
- Computer literacy
- Medical office experience
- Mid-level
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PSS -FULL TIME
WATSON CLINIC LLP —Lakeland, FL
- Full-time
- High school diploma or GED
- 1 year
- Medical terminology
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REGISTERED NURSE SENIOR - URGENT CARE - FULL TIME
WATSON CLINIC LLP —Lakeland, FL
- Full-time
- Nursing
- RN License
- PALS Certification
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LAB ASSISTANT REGIONAL - FULL TIME
WATSON CLINIC LLP —Lakeland, FL
- Full-time
- High school diploma or GED
- Medical terminology
- Entry level
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7d
GUEST EXPERIENCE NAVIGATOR FLOAT - PART TIME
WATSON CLINIC LLP —Lakeland, FL
- Full-time
- High school diploma or GED
- 1 year
- Medical terminology
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Day Hawk Radiologist (100% Remote / Non-Partnership)
Watson Clinic —Florida
- $450,000 - $550,000 a year
- Monday to Friday
- Remote
- Outpatient experience
- Neurology
- Senior level
- Health insurance
- Dental insurance
MA SPECIALIST II OR CLINICAL SUPPORT SPECIALIST - URGENT CARE - FULL TIME
WATSON CLINIC LLP —Lakeland, FL
- Full-time
- CPR Certification
- Nursing
- Computer literacy
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PSS - CT/MRI - FULL TIME
WATSON CLINIC LLP —Lakeland, FL
- Full-time
- Computer literacy
- Windows
- High school diploma or GED
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LPN OR REGISTERED NURSE SENIOR TEAM LEADER - FULL TIME
WATSON CLINIC LLP —Lakeland, FL
- Full-time
- CPR Certification
- Nursing
- RN License
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REGISTERED NURSE - ENDOSCOPY UNIT - PRN
WATSON CLINIC ASC LLC —Lakeland, FL
- PRN
- CPR Certification
- Nursing
- RN License
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RN - PRE-OP/PACU - PRN
WATSON CLINIC ASC LLC —Lakeland, FL
- PRN
- CPR Certification
- Nursing
- Surgery
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CARE COORDINATION, RN - FULL TIME
WATSON CLINIC LLP —Lakeland, FL
- Full-time
- Nursing
- RN License
- Hospital
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MEDICAL SCRIBE - MEDICAL ASSISTANT - FULL TIME
WATSON CLINIC LLP —Lakeland, FL
- Part-time
- BLS Certification
- High school diploma or GED
- 1 year
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MEDICAL SCRIBE - PULMONARY - FULL TIME
WATSON CLINIC LLP —Lakeland, FL
- Full-time
- Vital signs
- Hospital
- Computer literacy
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LPN SPECIALIST OR MEDICAL ASSISTANT SPECIALIST -PAIN MANAGEMENT - FULL TIME
WATSON CLINIC LLP —Lakeland, FL
- Full-time
- Nursing
- Medical office experience
- BLS Certification
Quick Apply
LPN SPECIALIST OR MEDICAL ASSISTANT SPECIALIST - SLEEP CENTER - PART TIME
WATSON CLINIC LLP —Lakeland, FL
- Part-time
- Nursing
- Medical office experience
- BLS Certification
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PHYSICIAN RECRUITMENT SPECIALIST - FULL TIME
WATSON CLINIC LLP —Lakeland, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Paid time off
Quick Apply

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GUEST EXPERIENCE NAVIGATOR - CALL CENTER - PART TIME

WATSON CLINIC LLP -
Lakeland, FL

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Job Details

Part-time

Qualifications

Computer operation
Windows
High school diploma or GED
Desktop applications
Typing

Full Job Description

Description:

SUMMARY/OBJECTIVE

The Guest Experience Navigator-Call Center team member must possess excellent customer service skills as (s)he will work directly with our patients to ensure a delightful experience. The GEN must demonstrate mastery in all duties to schedule, reschedule, and/or cancel for multiple providers within various specialties or the pediatric department. The GEN works in a fast-paced, high-volume Call Center environment where they receive incoming calls and make outgoing calls to schedule or reschedule appointments. Additionally, the GEN schedules appointments based on physician referrals and arranges hospital follow-up appointments according to discharge or Emergency Room instructions. The GEN will also manage appointment scheduling, rescheduling, and cancellations via Patient Portal requests on the patient’s behalf. Strong interpersonal skills are essential for effective communication, including a clear speaking voice. The GEN greets callers warmly and provides general directions to and within our facilities. They must interact with an affirmative demeanor towards patients, visitors, and co-workers alike, consistently displaying a positive and professional image to create a favorable lasting impression.

ESSENTIAL FUNCTIONS

Scheduling Appointments and Insurance Verification:

Must follow HIPAA privacy policy guidelines.
Receives incoming and makes outgoing calls to schedule or reschedule appointments; handles phone calls, faxes, voice mail messages and emails in a professional and timely manner.
Obtain and/or verify patient demographic information to include address and phone number; update information as applicable; avoid duplicate patients.
Obtain and/or verify patient’s insurance utilizing current Insurance Grid to ensure we are contracted with patient’s insurance carrier. Verifies payment source is accurately entered with appropriate case built and attached (i.e.: liability, work comp, agency grants, employer, or legal).
If insurance is an HMO or requires an authorization (sometimes referred to as a “referral”)—confirm this is in place when applicable. Master/Verify/Update to ensure appropriate payment source is accurate and case attached if appropriate (i.e., Liability, work comp, agency grants, employer, VA, legal).
Mail questionnaires to patients or advise them to retrieve and complete questionnaire from their patient portal according to physician/provider protocol.
Notifies and reschedules bumped patients in a timely manner.

Billing and Payment Collection:

Follows IDX Alert policy prior to scheduling appointment and appropriately documents appointment comments to reflect PFS collection amounts.
Follow NOI grid for self pay patients.
Advise patients to bring co-payment if applicable.

Requirements:

Required Education and Experience: All related education and experience must be within the last five (5) years. High School graduate or GED equivalent.

Preferred Education and Experience: Prefer understanding of medical, insurance, and legal terminology. Prefer 1+ years' customer service experience in related field. Prefer 1+ years’ experience in medical appointment scheduling. Prefer 1+ years’ experience in insurance verification. Prefer 1+ years’ experience in billing/payment processing.

Additional Eligibility qualifications: Must meet department standards for general abilities and typing tests; must have accurate keyboard skills. Must have knowledge of Windows-based computer applications. Must be detail oriented and able to access data from varied resources and programs. Must possess professional manner and appearance.

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Refine Your Search

Watson Clinic jobs

GUEST EXPERIENCE NAVIGATOR - CALL CENTER - PART TIME

HEALTH INFORMATION ANALYST - FULL TIME

GUEST EXPERIENCE NAVIGATOR-DESK - FULL TIME

SPECIAL ACCOUNTS REPRESENTATIVE II - INSURANCE FOLLOW UP - FULL TIME

PSS -FULL TIME

REGISTERED NURSE SENIOR - URGENT CARE - FULL TIME

LAB ASSISTANT REGIONAL - FULL TIME

GUEST EXPERIENCE NAVIGATOR FLOAT - PART TIME

Day Hawk Radiologist (100% Remote / Non-Partnership)

MA SPECIALIST II OR CLINICAL SUPPORT SPECIALIST - URGENT CARE - FULL TIME

PSS - CT/MRI - FULL TIME

LPN OR REGISTERED NURSE SENIOR TEAM LEADER - FULL TIME

REGISTERED NURSE - ENDOSCOPY UNIT - PRN

RN - PRE-OP/PACU - PRN

CARE COORDINATION, RN - FULL TIME

MEDICAL SCRIBE - MEDICAL ASSISTANT - FULL TIME

MEDICAL SCRIBE - PULMONARY - FULL TIME

LPN SPECIALIST OR MEDICAL ASSISTANT SPECIALIST -PAIN MANAGEMENT - FULL TIME

LPN SPECIALIST OR MEDICAL ASSISTANT SPECIALIST - SLEEP CENTER - PART TIME

PHYSICIAN RECRUITMENT SPECIALIST - FULL TIME

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