Top 7 Web Tpa Jobs | SimplyHired

Customer Service Rep I
WebTPA —Irving, TX
- $18 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Wellness program
- Disability insurance
8d
Client Resolution Specialist
WebTPA —San Antonio, TX
- Full-time
- HIPAA
- Research
- Office
5d
Member Experience Specialist
WebTPA —Irving, TX
- Full-time
- Hybrid work
- HIPAA
- Research
- Mid-level
- Wellness program
- Disability insurance
1d
Business Support Associate
WebTPA —Irving, TX
- Full-time
- Computer Science
- Research
- Office
- Wellness program
- Disability insurance
15h
RN Case Manager
WebTPA —United States
- Full-time
- Remote
- Nursing
- RN License
- 5 years
- Wellness program
- Disability insurance
14d
Account Executive I
WebTPA —United States
- Full-time
- Hybrid work
- 5 years
- Word processing
- Writing skills
5d

More jobs to discover

Find similar jobs that you might be interested in.

Patient Resolution Specialist - Remote
Med-Metrix —Remote
The Patient Resolution Specialist manages a large volume of inbound and outbound calls in a timely manner, to patients of our client hospital and health systems…
Customer Resolution Specialist
Foundever —Remote
Strong communication and active listening. Problem-solving and needs assessment. Save time, money and reduce stress. Employee discounts and referral bonuses.
$16 an hour

I want to receive the latest job alert for Web Tpa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Web Tpa jobs near

Business Support jobs in Irving, TX

Member Experience Specialist jobs in Irving, TX

Customer Service Representative jobs in Irving, TX

Client Specialist jobs in San Antonio, TX

Business Support jobs in Phoenix, AZ

Direct Support Professional jobs in Reading, PA

Business Support jobs in Green Bay, WI

Business Support jobs in Tysons, VA

Business Analyst jobs in Denton, TX

Child Support Specialist jobs in Milwaukee, WI

Business Support jobs in Chicago, IL

Account Manager jobs in Oklahoma City, OK

Account Executive jobs in Bloomfield Hills, MI

Account Executive jobs in Phoenix, AZ

Chief Executive Officer Ceo jobs in Atlanta, GA

Employee Benefits Account Manager jobs in California

Executive Protection jobs in Charlotte, NC

Account Executive jobs in Canton, GA

Account Executive jobs in Irvine, CA

Case Manager jobs in Oklahoma City, OK

Customer Service Rep I

WebTPA -
Irving, TX

Apply Now

Job Details

Full-time
$18 an hour
8 days ago

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Volunteer time off
Life insurance

Qualifications

Insurance claims inquiry response
Insurance products customer support
Microsoft Excel
Microsoft Outlook
Phone communication
Client inquiry handling
Health insurance customer support
Word embeddings
High school diploma or GED
Billing issue inquiries
Handling patient inquiries
Escalation handling
Communication skills
Entry level
Under 1 year
Client interaction via phone calls

Full Job Description

Get To Know Us!

WebTPA, a GuideWell Company, is a healthcare third-party benefit administrator with over 30+ years of experience building unique benefit solutions and managing customized health plans.

What is your impact?
As a Customer Service Representative, you will be responsible for handling inbound customer calls from both providers and members. You will work diligently to ensure the highest level of service is provided in a courteous manner, no matter what the question or concern.

Key position details:

In office at 6535 SH-161 S, Irving Texas 75039
$18.00 per hour + Quarterly Bonus!
Full time position
Comprehensive Benefits
Training Hours: Monday to Friday 8:00am to 4:30pm CST
Work Hours: Monday to Friday with 8hr shift between the hours of 7:00am to 7:00pm CST

What Will You Be Doing:

Successfully complete a 4 week training program.
Answer inbound calls from providers and members.
Provide resolution for questions about benefits, claims and eligibility.
Document notes of each call to ensure all information is saved.
Ensure adherence of Customer Service metrics:
- Average monthly After Call Work (AUX) time
- Average monthly hold time
- Average monthly staff time
- Average monthly talk time
- Average monthly quality
Handle call backs and escalations as necessary.

Qualifications:

0-1 years related work experience.
Inbound call center experience in the health insurance industry preferred.
High school diploma or GED.
Professional phone voice and etiquette.
Demonstrated proficiency in Microsoft Word, Excel and Outlook
Excellent verbal and written communication skills are required.

What We Can Offer YOU!

To support your wellbeing, comprehensive benefits are offered. As a WebTPA employee, you will have access to:

Medical, dental, vision, life and global travel health insurance
Life insurance, Short- and long-term disability programs
Leave programs to support personal circumstances.
401(k) includes employer contribution match
Paid time off, volunteer time off, and 11 holidays
Additional voluntary benefits options available
Comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for interns and part-time employees may differ.

General Physical Demands :

Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.

We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.

Apply Now

Refine Your Search

Web Tpa jobs

Customer Service Rep I

Client Resolution Specialist

Member Experience Specialist

Business Support Associate

RN Case Manager

Account Executive I

More jobs to discover

I want to receive the latest job alert for Web Tpa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected