Top 61 Webmd.com Jobs

Five9 Administrator
Internet Brands —Mendota Heights, MN
- Full-time
- System design
- Bachelor's degree
- Fair chance
- Commuter assistance
- AD&D insurance
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AI Strategy and Transformation, Lead
Internet Brands —El Segundo, CA
- $75,000 a year
- Full-time
- Mid-level
- Analysis skills
- Fair chance
- Commuter assistance
- AD&D insurance
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Senior AI Data Analyst, User & Content Insights
Internet Brands —El Segundo, CA
- From $90,000 a year
- Full-time
- 5 years
- Office
- SQL
- Commuter assistance
- AD&D insurance
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Corporate Development Associate
Internet Brands —El Segundo, CA
- From $80,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Finance
- Commuter assistance
- AD&D insurance
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Financial Analyst
Internet Brands —El Segundo, CA
- From $55,000 a year
- Full-time
- Heavy lifting
- Bachelor of Science
- Office
- Commuter assistance
- AD&D insurance
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Director, Competitive Insights and RFP Response
WebMD —Newark, NJ
- $110,000 - $135,000 a year
- Full-time
- 7 years
- Continuous improvement
- Mentoring
- Commuter assistance
- Disability insurance
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Sales Compensation & Incentives Lead
Internet Brands —Los Angeles, CA
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Fair chance
- Commuter assistance
- AD&D insurance
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Associate Engineer
WebMD —Newark, NJ
- $82,000 - $87,400 a year
- Full-time
- Computer science
- Computer Science
- Software troubleshooting
- Commuter assistance
- Disability insurance
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Helpdesk Supervisor
Internet Brands —El Segundo, CA
- Full-time
- 7 years
- Office
- Supervising experience
- Commuter assistance
- AD&D insurance
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Program Marketing Manager
WebMD —Newark, NJ
- $68,000 - $75,000 a year
- Full-time
- Microsoft Access
- Marketing
- Writing skills
- Continuing education credits
- Commuter assistance
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Paralegal
Internet Brands —El Segundo, CA
- Full-time
- 5 years
- Writing skills
- Bachelor's degree
- Commuter assistance
- AD&D insurance
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Ignite Project Manager
WebMD —Newark, NJ
- Full-time
- Marketing
- Bachelor's degree
- Travel
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Senior Technical Program Manager
Internet Brands —El Segundo, CA
- Full-time
- Azure
- Computer Science
- Bachelor of Science
- Commuter assistance
- AD&D insurance
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Product Manager
Internet Brands —El Segundo, CA
- From $90,000 a year
- Full-time
- Office
- Fair chance
- Senior level
- Commuter assistance
- AD&D insurance
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Senior Manager, Product Marketing
Internet Brands —El Segundo, CA
- Full-time
- Analysis skills
- Fair chance
- 1 year
- Commuter assistance
- AD&D insurance
Quick Apply
Campaign Manager, Publisher & Media Companies
Verve —New York, NY
- $65,000 - $85,000 a year
- Hybrid work
- Mid-level
- Office
- SQL
- Health insurance
- Dental insurance
Account Manager
Internet Brands —Pleasanton, CA
- $21.64 an hour
- Full-time
- Mid-level
- Fair chance
- Communication skills
- Commuter assistance
- AD&D insurance
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Senior Financial Analyst
Internet Brands —El Segundo, CA
- From $85,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Commuter assistance
- AD&D insurance
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Senior Technical Project Manager
Internet Brands —El Segundo, CA
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Commuter assistance
- AD&D insurance
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Senior Customer Success Manager
Internet Brands —Seattle, WA
- From $75,000 a year
- Full-time
- Fair chance
- Senior level
- Leadership
- Commuter assistance
- AD&D insurance
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Five9 Administrator

Internet Brands -
Mendota Heights, MN

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Job Details

Full-time

Benefits

Commuter assistance
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Pet insurance

Qualifications

Vendor relationship building
Call center experience
Contingency planning
Voice over internet protocol (VoIP) configuration
System security
Network security
IT disaster recovery planning

Full Job Description

Five9 Administrator

Job Description: Internet Brands is seeking an experienced Five9 Administrator to manage and enhance our contact center and telecommunications environment. This role is responsible for administering the Five9 platform, supporting other telephony systems (voice and video), implementing solutions for business continuity, and integrating telephony for new acquisitions. The ideal candidate combines deep Five9 expertise with strong VoIP/AV/network knowledge and practical automation skills.

Key Responsibilities Include:

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations.
Troubleshoot and resolve Five9, telephony, and agent issues; coordinate vendor escalations as needed.
Design, implement, and support telephony solutions to meet business objectives and continuity requirements.
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.).
Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Develop and maintain disaster recovery and contingency plans for voice services.
Manage telecom vendor relationships, review product roadmaps, and drive problem resolution.
Create and maintain runbooks, operational documentation, and Tier 1 support procedures.
Provide technical support across Tier 1–3 and resolve ticketed requests in a timely manner.
Perform preventive maintenance, backups, and recovery procedures.

Required Qualifications:

Extensive, hands-on experience with Five9: configuration, administration, reporting, and troubleshooting within a contact center environment.
Solid understanding of VoIP, AV, networking concepts, and security best practices for voice/video systems.
Familiarity with other telephony platforms (e.g., RingCentral, Avaya).
Experience implementing telephony solutions for business continuity and disaster recovery.
Bachelor’s degree or equivalent practical experience.

Preferred Qualifications:

Scripting and automation experience (PowerShell, REST APIs, or similar) to build integrations and automate tasks.
Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics.
Certifications in Five9 or related telephony platforms.
Prior experience managing telecom vendor relationships and roadmap planning.

About Internet Brands: At Internet Brands, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the compensation for this role to depend on your skills, qualifications, and experience. We encourage all interested candidates to apply. We expect this role to start with a base in the low 100ks.

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

Internet Brands is an equal opportunity employer, and we welcome applicants from all backgrounds. We comply with all applicable laws and regulations, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO).

Notice to California residents: you can find information about our privacy practices, on: https://www.internetbrands.com/work-with-us/cpra

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Refine Your Search

Webmd.com jobs

Five9 Administrator

AI Strategy and Transformation, Lead

Senior AI Data Analyst, User & Content Insights

Corporate Development Associate

Financial Analyst

Director, Competitive Insights and RFP Response

Sales Compensation & Incentives Lead

Associate Engineer

Helpdesk Supervisor

Program Marketing Manager

Paralegal

Ignite Project Manager

Senior Technical Program Manager

Product Manager

Senior Manager, Product Marketing

Campaign Manager, Publisher & Media Companies

Account Manager

Senior Financial Analyst

Senior Technical Project Manager

Senior Customer Success Manager

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