Top 5338 Yahoo! Jobs | SimplyHired

Patient/Care Scheduling Specialist
Charlie Health —Remote
- Full-time
- Remote
- Google Workspace
- HIPAA
- English
- Health insurance
Senior People Business Partner
Honeycomb.io —Remote
- $125,500 - $170,000 a year
- Remote
- US work authorization
- Senior level
- Communication skills
- Paid parental leave
- Parental leave
Care Admin Specialist (Part-Time)
Charlie Health —Remote
- Part-time
- Remote
- Background check
- Salesforce
- HIPAA
Quick Apply
Actor For Events
Dream Opportunity —Houston, TX
- $18.50 - $50.00 an hour
- Travel
- Organizational skills
- Computer skills
- Travel reimbursement
- Work from home
Quick Apply
Admissions Representative/Registrar
Corona Regional Medical Center —Corona, CA
- $23.00 - $34.32 an hour
- Part-time
- Acute care
- Hospital
- Computer skills
- Continuing education credits
- Health insurance
14d
Freelance Desk Editor
NBCUniversal —Stamford, CT
- $175 - $200 a day
- Weekends as needed
- Remote
- 18 years or older
- Mid-level
- Residential
Event Host
Dream Opportunity —Houston, TX
- $18.50 - $50.00 an hour
- Travel
- Organizational skills
- Computer skills
- Travel reimbursement
- Work from home
Quick Apply
Event Host/Moderator
Dream Opportunity —Detroit, MI
- $18.50 - $50.00 an hour
- Travel
- Organizational skills
- Computer skills
- Travel reimbursement
- Work from home
Quick Apply
Foreign Language Professionals Talent Pipeline
Leidos —Chantilly, VA
- $92,300 - $166,850 a year
- Urgently hiring
- Research
- 3 years
- Master's degree
Telephone Operator (PBX)
Corona Regional Medical Center —Corona, CA
- $23.00 - $34.32 an hour
- Part-time
- Acute care
- Hospital
- Entry level
14d
Digital Outreach Volunteer
Focus on the Family —Remote
- Computer literacy
- Writing skills
- Children
Clinical Testing Administrator - Psychometrist
Leidos —Chantilly, VA
- $73,450 - $132,775 a year
- Full-time
- Bachelor of Science
- Medical office experience
- Mid-level
Physician - Allergist/Immunologist
Family Allergy & Asthma —Avon, IN
- Full-time
- Clinic
- Travel
- Senior level
Quick Apply
Intake Clinician (Masters or RN) $15,000 Sign On Bonus
North Star Behavioral Health —Anchorage, AK
- From $35.50 an hour
- Full-time
- Background check
- Nursing
- Addiction Medicine
- Health insurance
- Dental insurance
Quick Apply
Outpatient Program Therapist - Portland
Cedar Hills Hospital —Portland, OR
- $36 - $57 an hour
- Full-time
- Background check
- LMFT
- Licensed Clinical Social Worker
- Health savings account
- Relocation assistance
Quick Apply
UM Case Manager/Appeals Coordinator
Havenwyck Hospital (UHS) —Auburn Hills, MI
- $60,000 - $69,000 a year
- Full-time
- Background check
- LMFT
- Nursing
- Loan repayment program
- Health insurance
Quick Apply
Registered Dietitian - Contract
Fox Run Center for Children and Adolescents —Saint Clairsville, OH
- Contract
- Mid-level
- Residential
- Bachelor's degree
Quick Apply
General Dentist
Nuvia Dental Implant Center —Riverside, CA
- From $250,000 a year
- Dental office
- BLS Certification
- Senior level
- Continuing education credits
- Paid holidays
Quick Apply
Licensed Therapist
Foundations for Living —Mansfield, OH
- Part-time
- Mid-level
- Residential
- Master's degree
- Continuing education credits
- Health savings account
Quick Apply
Certified Physician Assistant *Sign-on Bonus
UHS - Skywood Recovery —Augusta, MI
- Online Application
- Psychiatry
- Addiction Medicine
- Writing skills
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for Yahoo!

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Patient/Care Scheduling Specialist

Charlie Health -
Remote

Apply Now

Job Details

Full-time

Benefits

Health insurance

Qualifications

Google Workspace
Zoom
Slack
HIPAA
English
High school diploma or GED
Managing clients in a customer support role
Video conferencing software
Clinical information systems
Sales management systems proficiency
Collaborative technology platforms
CRM system proficiency
Productivity software
Video conferences (communication methods)
Video conferencing systems operation

Full Job Description

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.

About the Role

Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur.

We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan
Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments
Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical
Support client-related requests from the Clinical Care team to improve the patient's experience
Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively
Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health
Managing client schedule, scheduling and rescheduling appointments
Complete all documentation in a timely and accurate manner
Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources
Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.

Requirements

Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys
High school diploma or equivalent
Excellent written and verbal communication skills
Minimum 2 years experience working in a customer/patient success or support role
1-2 years of Salesforce experience (or equivalent CRM platform) required
1-2 years of experience using contact center technology
1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus)
Strong ability to multitask and work in a fast-paced environment
Demonstrates a high level of emotional intelligence
Knowledge of HIPAA policies and procedures
Work authorized in the United States and native or bilingual English proficiency
Proficiency with cloud-based communication and software (Slack, G-suite, Microsoft Office, Zoom & EMR)

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote

Our Values

Connection: Care deeply & inspire hope.
Congruence: Stay curious & heed the evidence.
Commitment: Act with urgency & don't give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service.

By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Apply Now

Refine Your Search

Yahoo! jobs

Patient/Care Scheduling Specialist

Senior People Business Partner

Care Admin Specialist (Part-Time)

Actor For Events

Admissions Representative/Registrar

Freelance Desk Editor

Event Host

Event Host/Moderator

Foreign Language Professionals Talent Pipeline

Telephone Operator (PBX)

Digital Outreach Volunteer

Clinical Testing Administrator - Psychometrist

Physician - Allergist/Immunologist

Intake Clinician (Masters or RN) $15,000 Sign On Bonus

Outpatient Program Therapist - Portland

UM Case Manager/Appeals Coordinator

Registered Dietitian - Contract

General Dentist

Licensed Therapist

Certified Physician Assistant *Sign-on Bonus

I want to receive the latest job alert for Yahoo!

Related Searches

Explore jobs in more locations

Why Charlie Health?

About the Role

Responsibilities

Requirements

Benefits

Our Values

Job Seeker Tools

Employer Tools

Browse

Stay Connected