Contact Center Agent: 2nd Shift (M/ T Off)
Hussmann Corporation —Remote
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Typing
- Health savings account
- Health insurance
6d
Supervisor, Respiratory Care - Nights
University of Missouri Health Care —Columbia, MO
- $78,520.00 - $127,961.60 a year
- 12 hour shift
- Acute care
- Inpatient
- Mid-level
- Paid holidays
- Loan repayment program
Lead Advanced Practice Provider - APP - Bone Marrow Transplant
SSM Health Care System —St. Louis, MO
- Full-time
- Nursing
- RN License
- Inpatient
Test Engineer II/III
Crane Aerospace & Electronics —Burbank, CA
- $95,700 - $138,584 a year
- Full-time
- Background check
- Bachelor of Science
- Pass drug screening
- Paid holidays
- Disability insurance
Field Technician
Essintial Enterprise Solutions LLC —Lansing, MI
- $25 - $27 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- Windows
Quick Apply
PRN Radiation Therapist
Mojave Radiation Oncology Center —Apple Valley, CA
- $43.30 - $61.80 an hour
- PRN
- Background check
- Mid-level
- Clinic
- Paid time off
Quick Apply
P/T ADVANCED PRACTICE PROVIDER
The GEO Group —Moore Haven, FL
- $66.95 an hour
- Part-time
- Nursing
- RN License
- Certified Nurse Practitioner
1d
Controller
The Confidential Search Company —Boston, MA
- Up to $175,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Medical Social Worker (MSW) - Home Health PT Days $6000 Sign on Bonus
Lehigh Valley Health Network —Hazleton, PA
- 8 hour shift
- Master of Social Work
- HIPAA
- Research
Customer Engineer
W-NeWeb Corporation (WNC) —Branchburg, NJ
- $70,000 - $100,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Staff Radiation Therapist - $5000 Sign On Bonus
South Bay Radiation Oncology —Chula Vista, CA
- $51.20 - $73.00 an hour
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply
PRN Radiation Therapist
Oncologics —Lafayette, LA
- $33.70 - $48.00 an hour
- PRN
- Background check
- Mid-level
- Bachelor's degree
- Paid time off
Quick Apply
Nurse Practitioner (ARNP) Hospitalist/ER - PT or FT (minimum 24 hours per week; weekends)
Dallas County Hospital and Family Medicine Clinics —Perry, IA
- Part-time
- Nursing
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
13d
Advanced Electrician - up to $53.60/hour
CWC Textron, a division of Textron —Muskegon, MI
- $48.00 - $53.60 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Mentoring
Radiation Therapist
Landmark Cancer Center / Derma Therapies —Chico, CA
- $60 - $80 an hour
- Full-time
- Surgery
- Mid-level
- Clinic
- Health insurance
- Dental insurance
Quick Apply
Sr. Technical Writer-OH
Dayton T. Brown, Inc. —Cincinnati, OH
- $35 - $45 an hour
- Full-time
- 7 years
- Research
- Office
- Profit sharing
- Health insurance
Quick Apply
CDL-A Owner Operator
RoadOne IntermodaLogistics —Conroe, TX
- $4,000 - $4,500 a week
- Full-time
- Dedicated
- Owner-operator
- CDL A
- Fuel card
Quick Apply
Radiation Therapist - PRN
Radiotherapy Solutions —Waldorf, MD
- $45 - $70 an hour
- Contract
- Background check
- Patient monitoring
- BLS Certification
- Flexible schedule
Quick Apply
Technical Writer - OH
Dayton T. Brown, Inc. —Cincinnati, OH
- $25 - $35 an hour
- Full-time
- Research
- Mid-level
- Office
- Profit sharing
- Health insurance
Quick Apply
Senior .NET Developer (US citizen/Hybrid Work/Public Trust Required)
IvoryCloud —Rockville, MD
- $110,000 - $140,000 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply

I want to receive the latest job alert for a t solutions

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

a t solutions jobs near

Contact Center Agent: 2nd Shift (M/ T Off)

Hussmann Corporation -
Remote

Apply Now

Job Details

Full-time
6 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Pet insurance

Qualifications

Phone communication
Computer literacy
Spreadsheets
High school diploma or GED
Typing
Productivity software

Full Job Description

Overview: The Contact Center Agent is responsible for being the first point of contact for the Hussmann customer base. This agent will utilize a variety of applications and resources to determine customer requirements, and resolution for Hussmann's more complex accounts. They will resolve internal and external customer issues via calls or email and provide the necessary follow up to certain customers. Responsibilities:

Handle inbound calls and emails (Verisae or Corrigo) from customers or technicians 24/7/365.

Gather vital details from customers or technicians related to the reason for the call and identify the appropriate course of action needed to handle the call.

Enter vital details related to service calls in to the appropriate application, determining the priority of the service call, and setting the customers’ expectations.

Demonstrate advanced knowledge of the dispatch and escalation procedures required during business hours and afterhours.

Monitor and dispatch service calls to technicians using the on-call application and escalating when necessary.

Handle offline tasks as assigned by management including but not limited to: Verisae, Corrigo (work order software).

Qualifications:

High School Diploma Required

1+ years of customer service experience

Excellent telephone and communications skills

Ability to work in and handle high call volume environment

Good customer service skills and willing to work flexible hours

Basic PC skill required, including experience in Microsoft Word and Excel

Ability to work in a team environment and desire for continuous learning through cross-training

Ability to follow procedures

Ability to type a minimum of 40wpm

Benefits & Perks – What’s In It For You

Hussmann is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health. Here’s what you can expect:

Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.

Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.

Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting.

Paid Time-Off Benefits – Paid time off, stewardship and parental leave.

Educational Assistance – Tuition reimbursement for job-related courses after six months of service.

Health Management and Wellbeing Programs –EAP, virtual health management, chronic condition, and tobacco cessation.

About Hussmann

For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment — delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing — a trusted partner, relentlessly driving customer success. For more information about Hussmann, please visit www.hussmann.com.

Hussmann is a subsidiary of Panasonic USA.

Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.

Apply Now

Refine Your Search

a t solutions jobs

Contact Center Agent: 2nd Shift (M/ T Off)

Supervisor, Respiratory Care - Nights

Lead Advanced Practice Provider - APP - Bone Marrow Transplant

Test Engineer II/III

Field Technician

PRN Radiation Therapist

P/T ADVANCED PRACTICE PROVIDER

Controller

Medical Social Worker (MSW) - Home Health PT Days $6000 Sign on Bonus

Customer Engineer

Staff Radiation Therapist - $5000 Sign On Bonus

PRN Radiation Therapist

Nurse Practitioner (ARNP) Hospitalist/ER - PT or FT (minimum 24 hours per week; weekends)

Advanced Electrician - up to $53.60/hour

Radiation Therapist

Sr. Technical Writer-OH

CDL-A Owner Operator

Radiation Therapist - PRN

Technical Writer - OH

Senior .NET Developer (US citizen/Hybrid Work/Public Trust Required)

I want to receive the latest job alert for a t solutions

Related Searches

Explore jobs in more locations

Benefits & Perks – What’s In It For You

About Hussmann

Job Seeker Tools

Employer Tools

Browse

Stay Connected