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Operations & Service Coordinator
ABC Handyman & Restoration —Aurora, CO
- $26.30 - $31.70 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
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Operations & Service Coordinator

ABC Handyman & Restoration
Aurora, CO

Quick Apply

Job Details

Full-time | Contract
$26.30 - $31.70 an hour
7 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement
Flexible schedule
Life insurance

Qualifications

Customer communication
Teamwork
Customer relationship building
Microsoft Outlook
Spreadsheets
Client relationship development
Attention to detail
Managing projects
Business Administration
Associate's degree

Full Job Description

Overview

ABC Handyman & Restoration is seeking a highly organized and customer-focused Operations & Service Coordinator to support daily repair, maintenance, and restoration operations. This role is responsible for coordinating service appointments, communicating with customers and technicians, managing project documentation, and ensuring efficient workflow from initial request through project completion. The ideal candidate is detail-oriented, reliable, and experienced in coordinating service operations within a fast-paced home improvement environment.

Responsibilities

Coordinate daily service operations including repair, maintenance, and restoration projects
Schedule technicians, contractors, and service appointments based on project requirements
Communicate with customers regarding project details, timelines, updates, and service expectations
Maintain accurate customer records, work orders, estimates, invoices, and project documentation
Track project progress and ensure timely completion of scheduled services
Coordinate communication between customers, field teams, vendors, and management
Prepare service reports, job summaries, and operational documentation
Assist with material ordering, inventory tracking, and supply coordination for projects
Resolve scheduling conflicts, customer concerns, and operational issues professionally
Support improvements to service workflows, customer satisfaction, and operational efficiency

Requirements

Previous experience in construction, handyman services, restoration, property maintenance, dispatch, or customer service preferred
Strong organizational and multitasking skills
Excellent communication and customer relationship management abilities
Ability to coordinate multiple projects and deadlines simultaneously
Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook
Strong attention to detail and accuracy in documentation
Ability to work independently and collaborate with field teams and management

Preferred Qualifications

Experience with scheduling software, CRM platforms, or field service management systems
Familiarity with residential repairs, remodeling, restoration, and maintenance processes
Knowledge of project coordination, contractor communication, and service operations
Experience with estimating software or construction management tools is a plus
Understanding of inventory management and material procurement processes
Associate's or Bachelor's degree in Business Administration, Construction Management, Operations, or related field preferred

Pay & Benefits

Competitive pay: $26.3 – $31.7 per hour (based on experience)
Performance-based bonus opportunities
Health, dental, and vision insurance
Paid time off and company holidays
Professional training and career development opportunities
Stable position with opportunities for advancement
Supportive and team-oriented work environment

Why Join ABC Handyman & Restoration?

Become part of a professional team providing quality repair and restoration services
Work on diverse residential and property improvement projects
Gain valuable experience in operations, customer service, and project coordination
Build a long-term career in the growing home services industry

Apply Today

Join ABC Handyman & Restoration as an Operations & Service Coordinator and help deliver reliable repair and restoration solutions through efficient scheduling, communication, and operational support.

Pay: $26.30 - $31.70 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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