Top 11 Aperio Jobs | SimplyHired

Receptionist - Pet Grooming Salon
Aperio Talent Solutions —Las Vegas, NV
- Full-time
- Administrative experience
- Organizational skills
- Computer skills
- Employee discount
- Opportunities for advancement
Quick Apply
Sr. Game Designer
Aperio Talent Solutions —Dallas, TX
- $120,000 - $140,000 a year
- Full-time
- Management
- 5 years
- Math
Quick Apply
Groomer
Aperio Talent Solutions —Las Vegas, NV
- $250 - $500 a day
- Full-time
- Clean driving record
- Customer service
- 5 years
- Opportunities for advancement
- Flexible schedule
Quick Apply
Senior Director, Client Services
Aperio Philanthropy —Brooklyn, NY
- $120,000 - $135,000 a year
- Full-time
- Remote
- 5 years
- Public speaking
- Travel
- Health insurance
- Dental insurance
Pet Groomer
Aperio Talent Solutions —Las Vegas, NV
- Full-time
- Customer service
- Mid-level
- 3 years
- Opportunities for advancement
- Flexible schedule
Quick Apply
Associate Director/Director, Client Services
Aperio Philanthropy —Brooklyn, NY
- $75,000 - $120,000 a year
- Full-time
- Remote
- Public speaking
- 3 years
- Travel
- Health insurance
- Dental insurance
Salon Manager - Pet Grooming Salon
Aperio Talent Solutions —Las Vegas, NV
- Full-time
- Mid-level
- 3 years
- Conflict management
- Opportunities for advancement
Quick Apply

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Receptionist - Pet Grooming Salon

Aperio Talent Solutions
Las Vegas, NV

Quick Apply

Job Details

Full-time

Benefits

Employee discount
Opportunities for advancement

Qualifications

Computer skills

Full Job Description

Position Overview

We are seeking a friendly, organized, and customer-focused Receptionist / Client Care Coordinator to be the first point of contact for our clients and their pets. This role is responsible for providing exceptional customer service, managing appointments, coordinating groomer schedules, and ensuring our online booking system is accurate and up to date.

The ideal candidate loves pets, thrives in a fast-paced environment, and has strong communication and organizational skills.

Key Responsibilities

Customer Service

Greet clients and pets in a warm, professional manner.
Answer incoming phone calls, text messages, emails, and online inquiries.
Assist clients with scheduling, rescheduling, and canceling appointments.
Address customer questions regarding services, pricing, policies, and pet care recommendations.
Resolve customer concerns professionally and escalate issues when necessary.

Appointment & Booking Management

Manage the salon's online booking platform and appointment calendar.
Review online appointment requests for accuracy and completeness.
Confirm appointments and send reminders to clients.
Optimize scheduling to maximize groomer productivity and minimize gaps.
Coordinate schedule changes, waitlists, and last-minute openings.
Monitor recurring appointments and client retention opportunities.

Administrative Duties

Maintain accurate client and pet records.
Process payments and prepare daily transaction reports.
Keep client information, vaccination records, and service notes updated.
Assist with inventory tracking and ordering office supplies.
Maintain a clean and organized reception area.

Sales & Client Retention

Educate clients about grooming services, add-on services, and retail products.
Promote membership programs, seasonal services, and special promotions.
Encourage pre-booking future appointments.
Help maintain positive client relationships through follow-up communications.

Qualifications

Previous receptionist, customer service, or administrative experience preferred.
Experience in a pet grooming, veterinary, kennel, or pet care environment is a plus.
Comfortable working around dogs and cats of all sizes and temperaments.
Strong computer skills and ability to learn scheduling software.
Excellent verbal and written communication skills.
Strong attention to detail and organizational abilities.
Ability to multitask and remain calm during busy periods.
Reliable, punctual, and team-oriented.

Preferred Skills

Experience with online booking and scheduling platforms.
Familiarity with point-of-sale systems.
Basic knowledge of pet grooming services and terminology.
Sales or upselling experience.

What Success Looks Like

Appointments are accurately scheduled and optimized.
Clients receive prompt, friendly communication.
Online bookings are managed efficiently with minimal scheduling conflicts.
Groomers maintain productive schedules.
Clients leave feeling valued and eager to return.

Compensation & Benefits

Competitive hourly pay
Employee discounts on grooming services
Opportunities for advancement
Positive, pet-focused work environment

If you love pets and enjoy creating outstanding customer experiences, we'd love to hear from you. Join our team and help provide exceptional care to pets and their families every day.

#hc249206

Quick Apply

Refine Your Search

aperio jobs

Receptionist - Pet Grooming Salon

Sr. Game Designer

Groomer

Senior Director, Client Services

Pet Groomer

Associate Director/Director, Client Services

Salon Manager - Pet Grooming Salon

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