Top 526 Avis budget group Jobs

Customer Service Specialist/Call Center
Avis Budget Group —Tulsa, OK
- $16.50 an hour
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
- AD&D insurance
- Dental insurance
Quick Apply
Customer Greeter - FT
Avis Budget Group —Lihue, HI
- From $16 an hour
- Urgently hiring
- 18 years or older
- Ability to walk for extended periods
- No experience needed
- Free parking
- Paid training
Quick Apply
6d
Airport Fleet Driver/Transporter - FT
Avis Budget Group —Lihue, HI
- From $18 an hour
- Urgently hiring
- 18 years or older
- No experience needed
- US work authorization
- Free parking
- Paid training
Quick Apply
6d
Customer Return Representative - FT
Avis Budget Group —Kailua-Kona, HI
- From $19.50 an hour
- Urgently hiring
- 18 years or older
- Ability to walk for extended periods
- US work authorization
- Free parking
- Dental insurance
Quick Apply
10d
Rental Lot Representative - FT
Avis Budget Group —Kailua-Kona, HI
- From $18 an hour
- Urgently hiring
- 18 years or older
- Ability to walk for extended periods
- No experience needed
- Free parking
- Paid training
Quick Apply
6d
Customer Return Representative - PT
Avis Budget Group —Kailua-Kona, HI
- From $19.50 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- US work authorization
- Free parking
- Dental insurance
Quick Apply
6d
Car Detailer - FT
Avis Budget Group —Lihue, HI
- From $20 an hour
- Urgently hiring
- 18 years or older
- Ability to walk for extended periods
- No experience needed
- Free parking
- Paid training
Quick Apply
6d
Courtesy Bus Driver - FT
Avis Budget Group —Kailua-Kona, HI
- From $17.50 an hour
- Urgently hiring
- Ability to lift 50 pounds
- 21 years or older
- US work authorization
- Free parking
- Dental insurance
Quick Apply
2d
Customer Service Representative - FT
Avis Budget Group —Kahului, HI
- From $19.50 an hour
- Urgently hiring
- 18 years or older
- Ability to walk for extended periods
- US work authorization
- Free parking
- Paid training
Quick Apply
10d
Fleet Clerk - FT
Avis Budget Group —Lihue, HI
- From $20 an hour
- Urgently hiring
- 18 years or older
- US work authorization
- Ability to sit for extended periods
- Free parking
- Paid training
Quick Apply
10d
Lube and Tire Technician - PT
Avis —Honolulu, HI
- $21 an hour
- Part-time
- 18 years or older
- Clean driving record
- Ability to walk for extended periods
- Free parking
- Dental insurance
Quick Apply
14d
Master Mechanic - FT
Avis Budget Rental Locations —Kailua-Kona, HI
- $32 an hour
- Urgently hiring
- 18 years or older
- Ability to walk for extended periods
- Mid-level
- Free parking
- Dental insurance
Quick Apply
7d
Mobile Automotive Technician - Budget Truck - FT
Budget Truck —Bronx, NY
- $24 an hour
- Urgently hiring
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Free parking
- Dental insurance
Quick Apply
Master Mechanic - Budget Truck - FT
Budget Truck —West Allis, WI
- $30 an hour
- Urgently hiring
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Free parking
- Dental insurance
Quick Apply
Rental Operations Manager (Independent Partner)
Avis Budget Group —Harrisburg, PA
- Full-time
- Sales
- Mid-level
- Supervising experience
- Paid training
Quick Apply
Automotive Technician - FT
Avis Budget Rental Locations —Minneapolis, MN
- $25 an hour
- Urgently hiring
- 18 years or older
- Clean driving record
- Ability to walk for extended periods
- Free parking
- Dental insurance
Quick Apply
7d
Customer Service Representative - FT
Avis Budget Rental Locations —Bangor, ME
- $16.50 an hour
- Urgently hiring
- 18 years or older
- Ability to walk for extended periods
- US work authorization
- Free parking
- Paid training
Quick Apply
6d
Compass Support Agent - FT
Avis Budget Rental Locations —Minneapolis, MN
- $17 an hour
- Urgently hiring
- 18 years or older
- Ability to walk for extended periods
- US work authorization
- Free parking
- Paid training
Quick Apply
6d
Lube and Tire Technician - PT
Avis Budget Rental Locations —Eglin AFB, FL
- $15 an hour
- Part-time
- 18 years or older
- Clean driving record
- Ability to walk for extended periods
- Free parking
- Dental insurance
Quick Apply
Reservation Billing Associate
Avis Budget Group —Virginia Beach, VA
- $20.53 an hour
- Full-time
- 5 years
- Communication skills
- Entry level
- Disability insurance
- Dental insurance
Quick Apply
8d

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Customer Service Specialist/Call Center

Avis Budget Group -
Tulsa, OK

Quick Apply

Job Details

Full-time
$16.50 an hour

Benefits

AD&D insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Mid-level
3 years
Analysis skills
Organizational skills
Communication skills

Full Job Description

Research, resolve and respond to customers regarding their car rental experience worldwide. This will cover all aspects, pre, during and post rental of the customer’s interaction with the company. Accurate communication of policies and procedures in conjunction with the empowerment guidelines to negotiate a mutually beneficial solution that fosters customer satisfaction and promotes customer loyalty. Achieve and maintain performance expectations of a statistical and qualitative nature which will include professional and efficient handling of the customers call and accurate completion of the administrative and follow up duties when required. Essential duties and responsibilities, shown below, will vary accordingly based on assignment.

What you'll do:

Essential Duties and Responsibilities

Own the interaction with customers by delivering outstanding service as a means to drive and build loyalty, improve retention, and achieve corporate best-in-service goals and objectives.
Complete responsibility to resolve customer inquiries and problems through effective interaction and negotiation
Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting corrections and adjustments.
Provide accurate rental terms and conditions, including but not limited to pre and post rental transactions, loyalty programs and negotiation guidelines in accordance with company policy.
Accurately enter required data into various company systems for tracking, reporting and retention of customer records. Insure that all interactions are in accordance with ABG policies and standards for service and professionalism in order to achieve the ABG loyalty/NPS objectives.
Successfully meet specific metrics/goals in a performance driven function, including high customer satisfaction scores, negotiating and overcoming objections
Participate in special projects and/or conduct various other duties as may be required or assigned.

Supervisory Responsibilities

This position does not have formal supervision responsibilities.

What we are looking for:

Qualifications (may vary by level)

Required Experience

Local to Tulsa, OK, Must Reside within 50 miles of the Tulsa Contact Center Office, 4500 S 129th East Avenue, Tulsa, OK 74134
High School Diploma required. Associate’s degree preferred.
Three years of related job experience in a fast-paced customer service position
For work-from-home (WFH)roles, previous WFH experience is preferred

Required Knowledge, Skills and Abilities

Excellent analytical and mathematical skills, attention to detail, and ability to work independently and in teams.
Strong leadership, decision making, and problem-solving skills.
Strong analytical and organizational skills.

Ability to handle complex customer issues while maintaining a positive attitude.
Excellent verbal and written English communication skills and active listening
Active participation in virtual training sessions is required
Advance PC skills using MS Outlook, MS Office and multiple internal systems for case management, reservations, etc.

Ability to demonstrate strong initiative to exceed expectations.
Regular and punctual attendance
WFH employees must maintain a non-disruptive, distraction-free, designated, safe and ergonomically sound work environment where business information can be discussed and maintained in a confidential and secure manner. This is particularly important in customer-facing or Customer Care Center jobs where customer credit cards and personal information may be entered into Company systems.
WFH employees must maintain high speed internet sufficient to provide secure, consistent and uninterrupted internet access necessary to perform their job, including attendance at video conferences or on meeting platforms. Use of a Company cell phone as a Wi-Fi “hot spot” for internet access should be limited to occasional use, such as when in attendance at an off-site meeting, internet outages or other emergency situations, and should not be used as your regular means of internet connection.

Benefits:

We provide a competitive salary as well as bonus potential, in addition to comprehensive benefits that include Medical, Prescription Plans, Dental, Vision, Flexible Spending Accounts, Basic and Voluntary Life and AD&D, PTO, and 401K Savings Plan with company match of 6%.

The base salary for this position is $16.50 hourly. Factors which may affect starting pay within this range may include skills, education, experience and other qualifications of the successful candidate.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

This job posting is anticipated to remain open until June 6th, 2025.

The fine print:

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.
XJ6

Quick Apply

Refine Your Search

avis budget group jobs

Customer Service Specialist/Call Center

Customer Greeter - FT

Airport Fleet Driver/Transporter - FT

Customer Return Representative - FT

Rental Lot Representative - FT

Customer Return Representative - PT

Car Detailer - FT

Courtesy Bus Driver - FT

Customer Service Representative - FT

Fleet Clerk - FT

Lube and Tire Technician - PT

Master Mechanic - FT

Mobile Automotive Technician - Budget Truck - FT

Master Mechanic - Budget Truck - FT

Rental Operations Manager (Independent Partner)

Automotive Technician - FT

Customer Service Representative - FT

Compass Support Agent - FT

Lube and Tire Technician - PT

Reservation Billing Associate

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