Admission Counselor (Mesa) - Freshman
Benedictine University is an inclusive academic community, inspired by the Catholic intellectual tradition and Benedictine values. We seek employees who will contribute to the advancement of our mission by helping students shape lives of meaning and purpose as engaged citizens who care for the Earth, welcome people of diverse faiths and cultures, and promote the common good.
Job Title: Admissions Counselor (Mesa) - Freshman
Department: Office of Admissions
Reports to: Director of Admissions
Status: Full-Time, Benefit Eligible
Location: Mesa Campus
Rate: $18.26 hourly
Position Summary: Admission Counselors are responsible for carrying out recruitment activities within their assigned recruitment territory. This entails counseling undergraduate students and their families throughout the entire recruiting cycle, from prospect status through registered status. This position will work collaboratively with other Admissions Counselors in recruiting students to Benedictine University in support of its goals for enrollment. The majority of time will be spent providing admissions information to high school students as well as students attending two-year colleges.
Essential Job Responsibilities:
1. Maintain contact with students and parents through recruiting events. Delivers presentations to individuals and groups who indicate an interest in the University. These programs include daily information sessions and interviews for prospective students, group visits to campus, presentations to interested individuals on and off campus and other organizations, and college planning workshops at middle and secondary schools throughout Arizona and out of state. Represents the University in a professional manner at designated college fair programs throughout Arizona and out of state. Sets up individual visits with high school and two-year college counselors and makes presentations to interested students. Advertises visits to prospective students and follows up with each student contacted via email utilizing CRM technology. Develops and maintains very positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees. Cultivate positive relationships with counseling staff at high schools and community colleges so they can collaborate with the University in generating applications for admission. Counselors will call students regarding attending events such as the fall and spring Visit Days, Open House, Redhawk Days and SOAR events. Conduct one-on-one campus visits with prospective students and families as well as facilitate placement testing, advising, and registration for incoming undergraduates.
55%
2. Process files and other paperwork as necessary. This processing includes application review, updating territory caseload spreadsheet, completing committee forms as necessary, and filling out high school and two-year college visits, and college fair evaluation forms for each visit.
35%
3. Attend meetings with various members of the Enrollment Center staff. This includes a weekly staff meeting as necessary, goal-setting meetings throughout the year, staff retreats, and other meetings throughout the year to touch base regarding our application and enrollment goals.
5%
4. Maintain direct contact with international prospective students and serve as the point of contact for these students in understanding appropriate admission requirements.
5%
Other Functions:
1. Working with student workers/student callers.
2. Collaborating with co-workers regarding new recruitment strategies, make suggestions to improve past strategies, and increase marketing opportunities.
Required Qualifications:
Education: Bachelor's Degree Required
Experience: 2-3 years of experience in sales/recruiting preferred.
Specific Skills: Familiarity with Microsoft Office software required and experience with PeopleSoft administrative system preferred.
Specific Knowledge, Licenses, Certifications: Yes. Valid Driver’s License
Physical Requirements: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to touch, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Use of computer screen, phone and customer service. May require bending, or sitting for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The following of campus specific guidelines for pandemic protocols are required.
Travel (If applicable): Yes, travel is required to off-campus recruitment events held by colleges/high schools/organizations in the designated counselor’s recruitment territory.
Supervisory Responsibility (if applicable): N/A
Working Conditions: General office environment. Requires heavy travel; reliable transportation required.
Training: As a University employee you are required to complete all University-specific and/or OSHA related training to fulfill your job duties. Specific training will be conducted online or in person. Employees must complete all trainings required by Benedictine University.
Employee Benefits Package:
We are pleased to offer the following benefits to support your health, well-being, and professional growth. Please note that benefits are subject to change and eligibility requirements may apply:
- Health Insurance: Comprehensive medical, dental and vision coverage to support your health needs.
- Disability Insurance: Protection for both short-term and long-term disability.
- Life Insurance: Financial security for your loved ones in case of the unexpected.
- Paid Time Off (PTO): Generous paid vacation, sick leave, and mental health days.
- Retirement Plans: Save for your future with our retirement savings options.
- Mental Health Support: Access to counseling and resources for mental well-being.
- Tuition Reimbursement: Financial support for your education and professional development.
- Financial Wellness Advisors: Personalized advice to help manage and plan your finances.
- Employee Assistance Programs (EAP): Confidential support for personal or work-related challenges.
Benedictine University does not discriminate in its admissions or educational policies, programs or activities; scholarship and loan programs; athletic and other University administered programs or employment practices on the basis of race, creed, color, national origin, sex, sexual orientation, age, disability, military or veteran status, marital status, citizenship, or any other characteristic protected by applicable law. The laws applicable to Benedictine University include constitutional and statutory protections of the University's rights as a religiously sponsored institution. This policy of equal employment opportunity applies to all employment and personnel practices including, but not limited to, recruiting, hiring, promotion, training and compensation.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The following of campus specific guidelines for pandemic protocols are required.
Benedictine University is an Equal Opportunity Employer.
