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FinTech Operations Team Lead - Hatch Bank
Hatch Bank —San Marcos, CA
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Analysis skills
- Dental insurance
- 401(k)
Quick Apply
Deposit Operations Manager
Austin Bank —Longview, TX
- Up to $101,500 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Manager, Design Operations
Capital One —New York, NY
- Email
- 3 years
- Mentoring
- Fair chance
- Health insurance
11d
Deposit Operations Specialist
BCB COMMUNITY BANK —Bayonne, NJ
- $23 - $27 an hour
- Full-time
- Writing skills
- Mid-level
- Office
Quick Apply
10d
Banking Analyst - Chargeback & Payments Operations
Transact Campus —Remote
- $65,000 - $105,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
Fraud Analyst III - Fraud Operations
Lead Bank —Remote
- $81,000 - $120,000 a year
- Full-time
- Remote
- 7 years
- Senior level
- Analytics
- Paid parental leave
- Health savings account
Deposit Operations Representative
City of Boston Credit Union —Boston, MA
- $30.53 - $31.90 an hour
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Operations Analyst (Market Operations) - Parametric
Morgan Stanley —Seattle, WA
- $60,000 - $90,000 a year
- Hybrid work
- Research
- Mid-level
- Office
- Health savings account
- Paid holidays
Consumer Lending Operations Specialist
Stanford Federal Credit Union —Palo Alto, CA
- $37.65 - $47.06 an hour
- Full-time
- Mid-level
- Office
- 3 years
- AD&D insurance
- Paid holidays
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IT Operations Analyst - Core Banking Systems
Municipal Credit Union —New York State
- $81,700 - $134,730 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
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Payment Operations Specialist I
Rockland Federal Credit Union —Canton, MA
- $20 - $22 an hour
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- Entry level
- Profit sharing
- AD&D insurance
Quick Apply
Global Cards Solutions Specialist II - Operations
United Nations Federal Credit Union —Long Island City, NY
- $62,290 - $75,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
Reconciliation Specialist - Deposit Operations
Valley National Bank —Clifton, NJ
- $20.53 - $34.23 an hour
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
Cons Prod Strat Analyst III - Global Payment Operations Fraud Analytics
Bank of America —Charlotte, NC
- $75,500 - $120,900 a year
- Full-time
- Computer science
- Microsoft Access
- Computer Science
10d
Project Manager
Municipal Credit Union —New York State
- $93,200 - $155,790 a year
- Full-time
- Remote
- 5 years
- Finance
- Presentation skills
- Paid holidays
- Disability insurance
Quick Apply
AVP & Operations Fraud Manager - Bank Operations
WesBanco Bank, Inc. —Bowie, MD
- $70,000 - $75,000 a year
- Remote
- Computer literacy
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Senior Project Manager
Peak Credit Union —Eugene, OR
- $95,120 - $142,680 a year
- Online Application
- Remote
- 5 years
- High school diploma or GED
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
9d
Payment Operations Specialist
Valley National Bank —Clifton, NJ
- $20.53 - $34.23 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Infrastructure Operations Consultant - Core Banking
NTT Ltd —Jersey City, NJ
- $127,890 - $170,520 a year
- Full-time
- Hybrid work
- English
- Windows
- 3 years
- Health savings account
- AD&D insurance
IT Operations Support Analyst
Mission Valley Bank —Burbank, CA
- $38 - $51 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- 401(k)
Quick Apply

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FinTech Operations Team Lead - Hatch Bank

Hatch Bank -
San Marcos, CA

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Job Details

Full-time
$70,000 - $90,000 a year

Benefits

Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Internal controls
Compliance with loan regulations
Team supervision
Regulatory compliance
Industry knowledge of banking risk management
Supervising experience
Leading team collaboration initiatives
Banking internal controls

Full Job Description

Hybrid Position- San Diego, CA, Philadelphia, PA, and Salt Lake City, UT
The Operations Team Lead is responsible for overseeing day to day operational execution within a Banking as a Service (BaaS) platform. This role ensures operational excellence across fintech partner onboarding, transaction processing, funding flows, issue resolution, and regulatory adherence. The Operations Team Lead acts as an escalation point for complex issues and partners with Finance, Compliance, and Technology lines of business to support client operations.

JOB DUTIES AND RESPONSIBILITIES:

Operational Team Support

Support a team responsible for core BaaS operational functions, including transaction processing, funding operations, reconciliations, and exception management
Serve as the primary escalation point for operational issues impacting fintech partners, internal stakeholders, and downstream vendors
Drive consistent execution of operational procedures while identifying opportunities for efficiency, automation, and scalability
Maintain clear procedures for loan file completeness, document retention, and data quality; ensure timely remediation of exceptions.

Fintech Funding & Money Movement

Oversee end-to-end funding workflows (loan funding, wires/ACH coordination, disbursement controls, ledger movement, and confirmations).
Ensure accuracy and timeliness of partner funding, settlement cycles, and cash positioning
Ensure dual-control and evidence standards for disbursements, callbacks, and approvals; maintain documentation and audit trails.
Collaborate with Finance and Risk teams to manage funding-related controls and reporting

Partner & Stakeholder Management

Act as an operational liaison between fintech partners, product, compliance, risk, technology, and customer support teams
Support fintech partner onboarding from an operational readiness perspective, ensuring funding, reporting, and establishing proper operational workflows
Communicate operational risks, trends, and performance metrics to leadership

Compliance & Risk Management

Ensure operational processes comply with regulatory requirements, internal policies, and audit standards
Support audits, exams, and operational risk assessments by providing documentation, controls evidence, and subject matter expertise
Identify operational risks and implement mitigation strategies in collaboration with compliance and risk teams

Project Delivery & Process Improvement

Lead and/or support operational projects (system enhancements, vendor implementations, process redesign, and automation initiatives).
Translate business requirements into operational procedures and control frameworks; create SOPs, playbooks, and training materials.
Identify manual/repetitive work and implement automation or standardization to improve scale, quality, and cycle times.

PHYSICAL AND SENSORY REQUIREMENTS:

Prolonged periods sitting at a desk and working on a computer.
Occasional travel, attending meetings at various venues, including but not limited to partners’ offices and/or properties and other meeting locations.
The employee may be required to lift files/materials up to 20 pounds.
The incumbent will be expected to operate a computer terminal.

POTENITAL ON-THE-JOB-RISKS:

None identified.

EDUCATION, TRAINING AND EXPERIENCE:

Required Qualifications

5+ years of experience in financial services or fintech operations
Direct experience supporting fintech funding operations, including settlement, prefunding, reconciliations, or money movement
Experience working within a Banking as a Service (BaaS) or embedded finance model
Prior people leadership or team lead experience in an operational environment
Strong understanding of operational controls, risk management, and regulatory expectations
Proven ability to manage multiple priorities in a fast paced, partner driven environment

Preferred Qualifications

Experience working with sponsor banks, payment processors, or core banking platforms
Familiarity with ACH, wires, card settlement, and real time payments
Experience supporting audits, regulatory exams, or compliance reviews
Strong analytical and problem solving skills with a process improvement mindset

Key Competencies

Operational ownership and accountability
Clear and effective communication
Cross functional collaboration
Attention to detail and risk awareness
Leadership, coaching, and decision making

Pay Range: Hatch Bank demonstrates fair, competitive, and market-based compensation for our employees. The compensation for this role includes a base salary range for this position is $70,000 to $90,000 as well as eligibility for other bonus programs. The pay range may vary based on factors including but not limited to knowledge, skills, experience, and work location. We offer a competitive benefits plan including but not limited to Health, Dental, Vision, Life, Disability, 401K, Paid Time off, other ancillary benefits based on position

Hatch Bank provides equal employment opportunity without regard to race, color, creed, sex (including pregnancy), age, gender, (including gender nonconformity and status as a transgender or transsexual individual), physical or mental disability, religion, national origin, genetics, marital status, veteran’s status, ancestry, citizenship, sexual orientation, or other characteristics protected by applicable law. This policy applies to all areas of employment, including, without limitation, recruitment, hiring, training and development, promotion, transfer, termination, compensation, benefits, and all other conditions and privileges of employment in accordance with applicable federal, state and local laws.

Hatch Bank is an Equal Opportunity Employer.

If you have a disability and need an accommodation to complete the application process, please email Firstrust Bank Human Resources Department [email protected]. Include your full name, best way to reach you, and the accommodation needed to assist with the application process.

Firstrust provides reasonable accommodations so that disabled individuals may participate in the application and selection process. Please state your reasonable accommodation request for assistance in your message.

Only reasonable accommodation requests related to applying for a specific position within Firstrust will be reviewed at the email address and phone number supplied.
Please advise Firstrust of any accommodation you require to express an interest in a specific opening by emailing or calling: [email protected] or 215-728-8265.

Work Location: In person

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Refine Your Search

bank operations jobs

FinTech Operations Team Lead - Hatch Bank

Deposit Operations Manager

Manager, Design Operations

Deposit Operations Specialist

Banking Analyst - Chargeback & Payments Operations

Fraud Analyst III - Fraud Operations

Deposit Operations Representative

Operations Analyst (Market Operations) - Parametric

Consumer Lending Operations Specialist

IT Operations Analyst - Core Banking Systems

Payment Operations Specialist I

Global Cards Solutions Specialist II - Operations

Reconciliation Specialist - Deposit Operations

Cons Prod Strat Analyst III - Global Payment Operations Fraud Analytics

Project Manager

AVP & Operations Fraud Manager - Bank Operations

Senior Project Manager

Payment Operations Specialist

Infrastructure Operations Consultant - Core Banking

IT Operations Support Analyst

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