Top 130 Broadridge Jobs

Associate Client Support Representative (REMOTE)
Broadridge —Minnesota
- $20 - $21 an hour
- Email
- Remote
- Microsoft Excel
- Research
- Mid-level
1d
Client Relationship Associate
Broadridge —Kansas City, MO
- $60,000 - $65,000 a year
- Email
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Payroll Adminisrator
Broadridge —Newark, NJ
- $43 - $53 an hour
- Email
- Hybrid work
- Management
- 5 years
- Research
- Dental insurance
- Flexible spending account
Manager, Call Center
Broadridge —Edgewood, NY
- $90,000 - $100,000 a year
- Email
- Senior level
Capital Markets Client Service Associate - 3rd Shift (Remote)
Broadridge —New York, NY
- $90,000 - $100,000 a year
- Overnight shift
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid sick time
12d
Securities Lending Associate
Broadridge —Newark, NJ
- $28 - $34 an hour
- Email
- Microsoft Outlook
- Office
- Continuous improvement
Summer Legal Consultant
Broadridge —New York, NY
- $32 - $35 an hour
- Email
- Writing skills
- Communication skills
- Entry level
Physical Security Console Operator - Onsite (Evening Shift)
Broadridge —New York, NY
- $18 an hour
- Overtime
- CPR Certification
- Computer literacy
- Mid-level
Senior Software Engineer
Broadridge —Newark, NJ
- Email
- Research
- Mid-level
- Office
Client Services Representative (CONTRACT) Hybrid - Flexible Options
Broadridge —Denver, CO
- $25 - $30 an hour
- Email
- Hybrid work
- Microsoft Outlook
- English
- Research
Physical Security Console Operator - Overnights (Onsite)
Broadridge —South Windsor, CT
- $18 an hour
- Overtime
- CPR Certification
- Computer literacy
- Mid-level
Physical Security Console Operator - Evening Shift (On-site)
Broadridge —Newark, NJ
- $18 an hour
- Overtime
- CPR Certification
- Computer literacy
- Mid-level
Dividend Operations Associate
Broadridge —Edgewood, NY
- $26 - $32 an hour
- Email
- Office
- Analysis skills
- Continuous improvement
Senior Client Services Associate
Broadridge —Phoenix, AZ
- $75,000 - $90,000 a year
- Email
- Hybrid work
- Research
- Mid-level
- Office
- Paid sick time
Sr z/OS Mainframe Senior Network Systems Programmer - CONTRACT (REMOTE)
Broadridge —New York, NY
- $72 - $82 an hour
- Email
- Remote
- Bachelor of Science
- 11+ years
- Analysis skills
Senior CICS Systems Programmer (CONTRACT) REMOTE
Broadridge —Newark, NJ
- $60 - $70 an hour
- Email
- Remote
- Computer science
- Computer Science
- 8 years
Associate Account Executive (Remote)
Broadridge —New Jersey
- $20 - $23 an hour
- Email
- Mid-level
- Microsoft Office
- 3 years
- Paid sick time
3d
Physical Security Console Operator - Evening Shift (Onsite)
Broadridge —El Dorado Hills, CA
- $18 an hour
- Email
- Microsoft Excel
- Microsoft Outlook
- In-person
Associate HR Compliance Specialist (Hybrid)
Broadridge —Edgewood, NY
- $22 - $24 an hour
- Email
- Microsoft Excel
- Office
- Analysis skills
Transfer Agency Operations Associate
Broadridge —Edgewood, NY
- $25 - $27 an hour
- Email
- Microsoft Outlook
- Writing skills
- Office

I want to receive the latest job alert for broadridge

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

broadridge jobs near

Payroll Coordinator jobs in Newark, NJ

Account Executive jobs in New Jersey

Console Operator jobs in South Windsor, CT

Customer Service Representative jobs in Denver, CO

Client Associate jobs in Kansas City, MO

Legal Consultant jobs in New York, NY

Senior Programmer jobs in New York, NY

Client Services Associate jobs in New York, NY

Console Operator jobs in New York, NY

Payroll Coordinator jobs in Long Island, NY

Patient Care Coordinator jobs in Los Angeles, CA

Mds Coordinator jobs in Sacramento County, CA

Payroll jobs in Surprise, AZ

Payroll Coordinator jobs in Washington, DC

Payroll Coordinator jobs in El Cajon, CA

Payroll Coordinator jobs in Walnut Creek, CA

Youth Program Coordinator jobs in Philadelphia, PA

Senior Software Engineer jobs in Broomfield, CO

Software Engineer Intern jobs in Los Angeles, CA

Electrical Engineer jobs in Albuquerque, NM

Associate Client Support Representative (REMOTE)

Broadridge -
Minnesota

Apply Now

Job Details

Full-time
$20 - $21 an hour
1 day ago

Qualifications

Website maintenance
Post-sales product instruction
Customer records maintenance
Knowledge management
Website management
Correspondence management
Microsoft Excel
Customer relationship building
Email customer support
Webinars
Account maintenance
Web development
Monitoring compliance data
Phone communication
AI tools proficiency
Online advertising
Bug Reporting (Quality assurance practices)
Research
Mid-level
3 years
Managing clients in a customer support role
Social media platforms
Salesforce Cloud
Bachelor's degree
Client retention
Issue tracking
Sales management systems proficiency
Customer service knowledge base
Application Maintenance
CRM system proficiency

Full Job Description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is Growing! We are seeking an Associate Client Support Representative who maintains efficient and effective communication with our subscriber base by handling both inbound and outbound phone calls and email correspondence. The Enterprise Client Support team members continually educate customers regarding compliance processes, troubleshooting techniques, how to leverage the digital tools we provide by conducting educational webinars. In addition to customer education, the Associate Client Support team members are responsible for creating, fulfilling and maintaining Broadridge products, such as, websites, domain names, sponsored ads, digital advertising and social media support.

Work-Mode: This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings.

Job Responsibilities:

Call Handling
- Inbound calls – All Clients
- Outbound calls – Collections, Product and Sales Support
- Log call notes in Salesforce
Customer Relationship Management
- Maintain client relationships focused on customer satisfaction and retention
- Educate clients on product and program enhancements
- Compliance monitoring and management
- Create Corporate Client reports as needed
- Maintain and track communication with clients
- Liaison to other teams and/or resources
- Flexibility in work schedule is a necessity
- Facilitate information flow to all relevant parties
- Support Client Relationship Manager and Client Services Manager as needed
- Complete additional projects as assigned
Customer Education
- Ongoing knowledge base of Compliance guidelines
- Ongoing product support
- Editor/tool knowledge base and support
- Guide customers through Corporate Client Intranets, policies and procedures
Troubleshooting/Case Management
- Researching previous and current account activity to resolve issues or answer questions
- Entering issues for Development to further investigate
- Close case and follow up with customer on resolution
Website Creation and Maintenance
- Build a variety of new websites as new sales are confirmed
- Review and process product update requests
- Review and update html coding on a variety of site types
- Monitor adherence to Compliance guidelines
- Send follow up emails to clients to confirm completion of task
May perform other duties/responsibilities as needed or assigned

Preferred Qualifications:

Bachelor’s degree or equivalent experience preferred
At least three years of customer service experience.

Skills/Competencies:

Functional/technical skills
Attention to detail
Strong written and verbal communication skills
Comfort with online marketing solutions
Comfort with AI applications
Process management experience
Ability to work under tight deadlines
Proficient in Microsoft Office applications - Word, Excel, Powerpoint
Ability to sit for long periods of time
Ability to maintain professional verbal conversations for the majority of the shift
Ability to enter data while maintaining customer communication

Hourly range $20-21/hr plus bonus

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

#LI-MR1

#LI-Remote

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].

Apply Now

Refine Your Search

broadridge jobs

Associate Client Support Representative (REMOTE)

Client Relationship Associate

Payroll Adminisrator

Manager, Call Center

Capital Markets Client Service Associate - 3rd Shift (Remote)

Securities Lending Associate

Summer Legal Consultant

Physical Security Console Operator - Onsite (Evening Shift)

Senior Software Engineer

Client Services Representative (CONTRACT) Hybrid - Flexible Options

Physical Security Console Operator - Overnights (Onsite)

Physical Security Console Operator - Evening Shift (On-site)

Dividend Operations Associate

Senior Client Services Associate

Sr z/OS Mainframe Senior Network Systems Programmer - CONTRACT (REMOTE)

Senior CICS Systems Programmer (CONTRACT) REMOTE

Associate Account Executive (Remote)

Physical Security Console Operator - Evening Shift (Onsite)

Associate HR Compliance Specialist (Hybrid)

Transfer Agency Operations Associate

I want to receive the latest job alert for broadridge

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected