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Voice Technician - Telecommunications
Vistabeam —Casper, WY
- $20 - $30 an hour
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
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Operations Manager - VoIP Communications Company
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Voice Technician - Telecommunications

Vistabeam
Casper, WY

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Job Details

Full-time
$20 - $30 an hour

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Network infrastructure
High school diploma or GED
Driver's License
Problem-solving
Structured cabling installation

Full Job Description

Pay: $20.00 - $30.00 per hour

Job description:

Voice Technician – Telecommunications

Location: Casper, Wyoming

Company Overview:

Vistabeam is a growing telecommunications provider delivering voice, data, and networking

solutions to residential and business customers. We are seeking a motivated Voice Technician

with telecommunications experience who is eager to expand their technical skills in voice

communications systems.

Job Summary

The Voice Technician installs, maintains, troubleshoots, and supports voice communication

systems, including VoIP, PBX, SIP, and related telecommunications equipment. This position is ideal for candidates with telecommunications experience seeking to further develop their careers in the telecom industry.

Responsibilities

● Install, configure, and test voice communication equipment and services.

● Provision and troubleshoot VoIP and SIP-based phone systems.

● Support customers with voice service issues via phone, remote access, or onsite visits.

● Perform network troubleshooting related to voice services.

● Monitor service performance and document maintenance activities.

● Diagnose and resolve technical issues independently and collaborate with senior team

members on complex problems.

● Maintain accurate records of installations, repairs, and service requests.

● Follow company safety procedures and technical standards.

● Provide excellent customer service and communicate effectively with customers and

team members.

Qualifications

● High school diploma or GED required; technical degree or certifications preferred.

● 1–3 years of experience in telecommunications, networking, or a related field preferred.

● Working knowledge of:

○ VoIP technologies

○ SIP protocols

○ PBX systems

○ Network fundamentals (TCP/IP, routers, switches)

○ Structured cabling and telecommunications infrastructure

● Ability to use testing and diagnostic equipment.

● Strong troubleshooting and problem-solving skills.

● Excellent communication and customer service abilities.

● Valid driver's license and ability to travel to customer locations as needed.

Preferred Skills

● Experience with hosted VoIP platforms.

● Familiarity with Cisco, Adtran, Metaswitch, BroadSoft, or similar telecom systems.

● Knowledge of fiber and broadband services.

● CompTIA Network+, CCNA, or similar certification is a plus.

Benefits

● Competitive pay

● Health, dental, and vision insurance

● Paid time off

● Training and career development opportunities

● 401(k) with company match

Pay Range: $20–$30 per hour (depending on experience)

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Pay: $20.00 - $30.00 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance

Work Location: In person

Quick Apply

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broadsoft jobs

Voice Technician - Telecommunications

Operations Manager - VoIP Communications Company

Project Manager, Voice (Remote)

Client Service Manager

Metro-E Strategic Support, Engineer I (Night Shift)

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