Job Function: Corporate Functions
Location:
Auburn, MA, US, 01501
#job-location.job-location-inline { display: inline; }
Work Location (for field-based positions):
Work Flexibility: Hybrid
Pay Range: $92,300 - $120,000
Job ID: 5446
About the Role
At KARL STORZ, this position is responsible for leading inventory planning and sales support operations for sample products within the National Sample Warehouse (NSW). This role oversees customer service functions tied to the Sample Service Center, including order management, inventory allocation, forecasting, and lifecycle management. The position also plays a key leadership role in driving operational efficiency, compliance, and cross-functional collaboration across Sales, Marketing, Distribution, and Logistics.
Key Responsibilities
Lead inventory planning and lifecycle management for sample products within the National Sample Warehouse (NSW)
Oversee customer service operations, including order management, inventory allocation, and sample support
Manage purchasing, forecasting, and inventory optimization to meet service levels and minimize excess/obsolete stock
Ensure compliance with company policies, FDA/QSR guidelines, and sample-related billing processes
Partner cross-functionally with Sales, Marketing, Distribution, and Logistics to support business needs
Lead, develop, and manage team performance, including hiring, training, and coaching direct reports
Drive reporting, forecasting, and continuous improvement initiatives across inventory and service operations
Manage departmental budgets and support strategic operational planning
Requirements
High school diploma or GED required
3–5 years of relevant experience in inventory planning, materials management, or customer service operations
At least 2 years of experience supervising sales support or operational teams
Strong Microsoft Office skills (Word, Excel, Outlook)
Excellent verbal and written communication skills
Proven leadership ability with experience managing and developing teams
Ability to manage competing priorities in a fast-paced environment
Nice to Have
5–7 years of relevant experience
Bachelor’s degree (BA/BS)
Experience with SAP
Experience using PowerPoint
Knowledge of accounting principles, material management, and order management systems
What You’ll Need to Succeed
Strong leadership and team management capabilities in a hybrid work environment
Ability to collaborate cross-functionally with Sales, Marketing, Logistics, and Operations
Analytical mindset with experience in forecasting, inventory optimization, and reporting
High attention to detail with a focus on compliance and quality standards
Strong problem-solving skills and ability to manage complex operational challenges
Ability to coach, mentor, and develop employees to maximize performance
Professional communication skills to effectively interface across all levels of the organization
What We Offer
Competitive compensation and benefits package
Opportunity to lead a critical function within a global MedTech organization
Collaborative and innovative work environment
Career growth and leadership development opportunities
Exposure to cross-functional teams and strategic initiatives
KARL STORZ Company Overview
KARL STORZ is a family-owned global leader in endoscopic technology and medical devices, dedicated to improving patient outcomes through innovation and precision. With a strong commitment to quality, collaboration, and continuous improvement, KARL STORZ empowers its employees to make a meaningful impact in healthcare worldwide.
.buttontext09628d2aadbb7ad7 a{ border: 0pxsolid transparent; } .buttontext09628d2aadbb7ad7 a: focus{ border: 0pxdashed #b98736 !important; outline: none !important; }
MA Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
.buttontextb1977117188a34cd a{ border: 0pxsolid transparent; } .buttontextb1977117188a34cd a: focus{ border: 0pxdashed #b98736 !important; outline: none !important; }
Eligible Employee Benefits
Medical / Dental / Vision including a state-of-the-art wellness program and access to pet insurance, too!
3 weeks vacation accrual for full time roles,* paid holidays plus paid sick time too
Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.
401(k) retirement savings plan providing a match of 66.67% (4%) of the employee’s first 6% contribution (up to IRS limits)
Section 125 Flexible Spending Accounts
HSA Savings Accounts with company contribution
Life, STD & LTD Insurance
We prepay your tuition up to $5,250 per year! - Tuition pre-imbursement
Fitness reimbursement of up to $200 annually
And much more!
- Field sales, internships, and roles that are regularly scheduled to work less than 30 hours per week are not eligible for vacation, except where required by law.
Non-employees, including temporary workers and consultants, are not eligible to participate in the KARL STORZ benefits program.
KARL STORZ reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply will all applicable KARL STORZ policies and procedures.
KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status, or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at
[email protected].
#ks-job-benefits .ks-title: after { font-family: "Glyphicons Halflings"; content: "\e114"; float: left; color: #393939; width: 0px} #ks-job-benefits .ks-title.collapsed: after { content: "\e080"; } #ks-job-benefits .ks-details { padding-left: 0px}
.buttontextbec87dae2397f777 a{ border: 0pxsolid transparent; } .buttontextbec87dae2397f777 a: focus{ border: 0pxdashed #b98736 !important; outline: none !important; }
Get in Contact
5446
#similar-jobs-links { margin-top: 1rem; } #similar-jobs-links > a { border: 0pxsolid #074089 !important; border-radius: 99rem; padding: 0.5rem 1rem; margin-right: 0.5rem; display: inline-block; font-weight: bold; } .back-to-search-wrapper { display: none; } .jobdescription h4 * { color: #074089 !important; } .jobdescription h4, h2 { margin-bottom: 1rem !important; } hr { border-color: rgbmargin: 3rem 0; } /* Buttons "jetzt bewerben" (mit und ohne AIM) unten ausblenden */ .job ~ .applylink { display: none; } /* Suche ausblenden (inkl. 'Alert') */ #search-wrapper { display: none; } /* move first buttontext (i.e. the overlay text for the image) on top of the image */ .job > style: first-child + .buttontext { /* background: #f004 !important; */ position: absolute; z-index: 25; height: 0pxdisplay: flex; flex-direction: column; align-items: start; justify-content: center; } .job > style: first-child + .buttontext .inner { width: 100%; } .job > style: first-child + .buttontext .inner p { margin-bottom: 0; } .job { position: relative; } .job > style: first-child + div.buttontext + div + style + div.buttontext + style + div.buttontext + style + div.buttontext { padding: 0; } .job > style: first-child + div.buttontext + div + style + div.buttontext + style + div.buttontext + style + div.buttontext p { margin: 0; } h1 { margin-top: 0; } h2 { margin-top: 0 !important; } /* round apply buttons */ .applylink > a, .ks-aim-scroll-button { border-radius: 99em; } /* mobile: */ @media (max-width: 980px) { /* make image fill entire width (outside of parent's margin) on mobile */ .job > style: first-child + .buttontext + .row { position: absolute; left: 0pxright: 0pxmax-width: initial; } /* .job > style: first-child + .buttontext + div { translate: 0px} */ } /* remove padding of buttontext and job token elements */ .buttontext > .inner, .joblayouttoken > .inner > .row > div { padding: 0; } /* list items: reduce bullets indentation */ .job-page ul { list-style-position: outside !important; padding-left: 0px!important; } .ks-aim-scroll-button { float: right; margin-right: 1rem; } /* medium screen: set top image height */ @media (min-width: 481px) and (max-width: 979px) { .job > style: first-child + div.buttontext.displayD + div[role="img"] + style + div.buttontext.displayT + style + div.buttontext.displayM, .job > style: first-child + div.buttontext.displayD + div[role="img"] + style + div.buttontext.displayT { height: 0px} } @media (max-width: 480px) { .job > style: first-child + div.buttontext.displayD + div[role="img"] + style + div.buttontext.displayT + style + div.buttontext.displayM { height: 0px} }
Nearest Major Market: Worcester
