Top 1 Cardconnect Jobs

Administrative Assistant/Support Specialist
Cardconnect Paradise —Phoenix, AZ
- $18 - $21 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
20h

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Administrative Assistant/Support Specialist

Cardconnect Paradise -
Phoenix, AZ

Quick Apply

Job Details

Full-time
$18 - $21 an hour
20 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Phone communication
Customer service
Microsoft Office

Full Job Description

CardConnect Paradise has been in business for over 30 years and is a leading Merchant Services Provider, helping businesses across the country securely process electronic payments.

We are seeking an Administrative Assistant to join our team. This role combines B2B customer service, administrative support, and light technical troubleshooting in a dynamic office environment. The ideal candidate is professional, detail-oriented, technology-minded, and enjoys helping customers solve problems.

Responsibilities:

Provide exceptional customer service to existing clients via phone and email
Answer and route incoming calls
Create, manage, and follow up on support tickets with corporate departments
Assist merchants with account inquiries, troubleshooting, and general support needs
Provide administrative support to management and the sales team
Maintain customer records and databases
Perform internet research and other office-related tasks
Assist with office organization and supply management
Contribute to special projects and other duties as assigned

Qualifications:

Strong customer service experience
Excellent written and verbal communication skills
Strong organizational and multitasking abilities
Accurate typing skills (55+ WPM preferred)
Comfortable learning and using business software and support systems
Ability to interact professionally with customers from a wide variety of industries
Experience with Microsoft Office (Outlook, Word, Excel) is a plus

What We're Looking For:

Creative problem-solving mindset
Friendly and professional demeanor
Strong attention to detail
Ability to work independently and as part of a team

Schedule:

Monday – Friday

8:00 AM – 5:00 PM

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Customer service: 1 year (Required)

Work Location: In person

Quick Apply

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