Top 13 Cherry road technologies Jobs

Circulation Call Center Representative
CherryRoad Technologies —Hutchinson, KS
- Up to $15 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
Newspaper Operations Coordinator
CherryRoad Technologies —Parsippany-Troy Hills, NJ
- Up to $18.50 an hour
- Extended hours
- Mid-level
- Office
- Administrative experience
- Paid holidays
- Health insurance
Client Helpdesk Specialist
CherryRoad Technologies —Middletown, NY
- Temporary
- Mid-level
- Office
- Windows
4d
Inserter
CherryRoad Technologies —Delphos, OH
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Warehouse
- Paid holidays
- Health insurance
Multimedia Sales Executive
CherryRoad Technologies —Chillicothe, MO
- $30,000 - $35,000 a year
- Weekends as needed
- Marketing
- Ability to walk for extended periods
- Mid-level
- Paid holidays
- Health insurance
Advertising Coordinator
CherryRoad Technologies —United States
- $30,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Inside Sales Representative
CherryRoad Technologies —United States
- $30,000 - $40,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- High school diploma or GED
- Business development experience
AI Services Adoption Specialist
CherryRoad Technologies —United States
- $65,000 - $95,000 a year
- Extended hours
- Hybrid work
- Computer Science
- Research
- 3 years
- Paid holidays
- Health insurance
Maintenance Management & Work Orders
CherryRoad Technologies —United States
- 5 years
- SQL
- Analysis skills
Oracle Project Manager
CherryRoad Technologies —United States
- $160,000 - $165,000 a year
- Extended hours
- Hybrid work
- Oracle
- 5 years
- Bachelor's degree
- Paid holidays
- Health insurance

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Circulation Call Center Representative

CherryRoad Technologies -
Hutchinson, KS

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Job Details

Full-time
Up to $15 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Paid sick time

Qualifications

Computer operation
Customer communication
High school diploma or GED
Desktop applications
Computer skills

Full Job Description

Position Summary

The Newspaper Circulation Call Center Representative is responsible for providing exceptional customer service to subscribers and prospective customers. This role handles inbound and outbound calls related to subscription inquiries, delivery issues, billing questions, account updates, retention efforts, and general support. The ideal candidate is customer-focused, detail-oriented, and able to work in a fast-paced environment while maintaining a positive and professional attitude.

Key Responsibilities:

Answer incoming calls from subscribers regarding delivery problems, missing papers, vacation holds, and account status.
Provide prompt and effective solutions while ensuring a positive customer experience.
Document all customer interactions accurately in the system.
Assist customers with starting new subscriptions, renewing existing accounts, or upgrading products.
Process cancellations and attempt retention through strong product knowledge and customer engagement.
Explain subscription options, promotions, and pricing clearly and accurately.
Handle billing inquiries and process payments as needed.
Update and maintain customer account information including addresses, delivery instructions, and contact details.
Communicate delivery concerns or routing issues to the distribution team for quick resolution.
Collaborate with supervisors and teammates to ensure consistent service quality.
Meet or exceed call center performance metrics, including call quality, resolution rate, and productivity standards.
Follow company policies, privacy guidelines, and professional communication standards in all interactions.

Required Knowledge, Skills & Abilities:

Strong verbal communication and active listening skills.
Ability to multitask, manage time effectively, and handle stressful situations professionally.
Basic computer literacy and comfort navigating multiple applications.
Customer-focused mindset.
Patience, empathy, and problem-solving ability.

Education & Experience

High school diploma or equivalent.

Working Conditions:

Fast-paced call center environment handling a high volume of calls.
Call center or office environment; remote or hybrid work may be available depending on company policy or business needs.

Disclaimer:

This job description is not intended to be an exhaustive list of all responsibilities, duties, or qualifications associated with this role. Management may modify or assign additional tasks as business needs evolve.

Benefits:

CherryRoad offers a comprehensive benefits package for full-time employees that includes health insurance (medical, dental, and vision, paid time off, paid sick time, paid holidays, and a 401(k) retirement plan with employer contributions. Part-time employees are eligible for paid sick time and the 401(k) plan.

CherryRoad is an Equal Opportunity Employer. We consider all qualified applicants without regard to legally protected characteristics, including race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected category under federal, state, or local law.

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Refine Your Search

cherry road technologies jobs

Circulation Call Center Representative

Newspaper Operations Coordinator

Client Helpdesk Specialist

Inserter

Multimedia Sales Executive

Advertising Coordinator

Inside Sales Representative

AI Services Adoption Specialist

Maintenance Management & Work Orders

Oracle Project Manager

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