Top 1494 Chrysler Jobs

Customer Care Representative
Stellantis Financial Services US —Atlanta, GA
- Overtime
- Hybrid work
- Travel
- US work authorization
- Reliable transportation
- Opportunities for advancement
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14d
Collections Representative
Stellantis Financial Services US —Phoenix, AZ
- $19 - $24 an hour
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- 1 year
- Paid holidays
- Disability insurance
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12d
Lease Processor I
Stellantis Financial Services US —Phoenix, AZ
- Overtime
- Hybrid work
- Residential
- Analysis skills
- Travel
- Opportunities for advancement
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Lease Processor II
Stellantis Financial Services US —Phoenix, AZ
- Overtime
- Hybrid work
- Mid-level
- Residential
- Analysis skills
- Opportunities for advancement
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Collections Team Manager
Stellantis Financial Services US —Atlanta, GA
- Hybrid work
- Mid-level
- US work authorization
- 1 year
- Opportunities for advancement
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Title Coordinator I
Stellantis Financial Services US —Houston, TX
- Overtime
- No experience needed
- Travel
- US work authorization
- Opportunities for advancement
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Dealer Relationship Manager
Stellantis Financial Services US —Houston, TX
- Overtime
- Remote
- Up to 50% travel
- Mid-level
- Travel
- Opportunities for advancement
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12d
Small Business Credit Analyst I
Stellantis Financial Services US —Dallas, TX
- Overtime
- Hybrid work
- Bachelor of Science
- Analysis skills
- Travel
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Collections Operations Manager
Stellantis Financial Services US —Atlanta, GA
- Weekends as needed
- Hybrid work
- 5 years
- Mid-level
- Travel
- Opportunities for advancement
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Collateral Specialist I
Stellantis Financial Services US —Houston, TX
- Overtime
- Analysis skills
- Travel
- US work authorization
- Opportunities for advancement
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Senior Loan Processor
Stellantis Financial Services US —Houston, TX
- Overtime
- Hybrid work
- Residential
- Analysis skills
- Travel
- Opportunities for advancement
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Specialized Service Specialist II
Stellantis Financial Services US —Atlanta, GA
- Overtime
- Hybrid work
- Mid-level
- US work authorization
- Reliable transportation
- Opportunities for advancement
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Parts Distribution Center Employee
Stellantis —Forsyth, GA
- $21 an hour
- Weekends as needed
- 18 years or older
- No experience needed
- High school diploma or GED
- Paid holidays
- Health insurance
Payroll & Benefits Manager
Stellantis Financial Services US —Atlanta, GA
- Full-time
- Hybrid work
- 5 years
- Mid-level
- US work authorization
- Dental insurance
- Opportunities for advancement
Quick Apply
Senior Accountant
Stellantis Financial Services US —Atlanta, GA
- Overtime
- Hybrid work
- 5 years
- Analysis skills
- Travel
- Opportunities for advancement
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Sales Associate
Chrysler Dodge Jeep of Paramus —Paramus, NJ
- Weekends as needed
- Clean driving record
- Dealership
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Treasury Analyst
Stellantis Financial Services US —Atlanta, GA
- Overtime
- Hybrid work
- Analysis skills
- Travel
- US work authorization
- Opportunities for advancement
Quick Apply
4d
SOCIAL MEDIA SALESPERSON / CONTENT CREATOR
Chrysler Dodge Jeep of Paramus —Paramus, NJ
- Full-time
- Dealership
- In-person
- Communication skills
Quick Apply
Default Service Specialist II
Stellantis Financial Services US —Atlanta, GA
- Overtime
- Hybrid work
- Analysis skills
- Travel
- US work authorization
- Opportunities for advancement
Quick Apply
Battery Team Member **$28.06. per hour**
Stellantis —Kokomo, IN
- $28.06 an hour
- Overtime
- 18 years or older
- Ability to walk for extended periods
- High school diploma or GED

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Customer Care Representative

Stellantis Financial Services US -
Atlanta, GA

Quick Apply

Job Details

Full-time
14 days ago

Benefits

Opportunities for advancement

Qualifications

Communication skills
Entry level
Under 1 year

Full Job Description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

The Customer Care Representative plays a key role in delivering exceptional service by managing a high volume of inbound calls with efficiency, professionalism, and courtesy. This position is responsible for addressing customer inquiries, updating account information accurately, and fostering a positive and engaging customer experience through every interaction.

Essential Duties and Responsibilities:

Provide customers with loan payoffs details, and simple interest loan explanations.

Troubleshoot customer complaints by determining cause of issue, selecting and explaining the best solution, expediting correction or adjustment and following up to ensure resolution.

Provide quality service by responding to customer inquiries such as address changes, payments by phone, and payment deferments (extensions).

Maintain customer accounts and document customer interactions with details of inquiries, complaints, or comments in SFS system.

Collaborate with other departments by following established procedures to address customer queries, modification plans and due date changes to resolve current and delinquent accounts.

Manage high priority customers at the direction of a Team Lead, Supervisor or Manager as requested.

Access sensitive customer information, including, but not limited to, Social Security numbers, dates of birth, etc.

Contribute to department goals by accomplishing individual assigned performance goals inclusive of daily, weekly and monthly production calls, availability, talk-time, conversion rates and dollars collected.

Respond to all other customers, dealer and third-party phone calls received with a courteous and highly professional manner.

Stay up to date with SFS product knowledge.

Additional tasks and projects as assigned.

Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

Minimum of 6 months- 1 year of customer service experience.

6 months- 1-year minimum experience using Microsoft Office (MS) Suite applications

Excellent verbal and written communication, and interpersonal skills.

Must be able to maintain a high level of integrity, confidentiality and professionalism.

Must be able to respond to written correspondence and demonstrate thorough reading and understanding of instructions, memos, and tasks.

Ability to explain simple interest loan calculations to customers.

Skilled in delivering timely, customer-focused solutions.

Exhibit strong critical thinking skills and effective problem-solving capabilities.

Proficient in managing challenging customer conversations to resolve customer needs.

Ability to multitask, prioritize, and manage time efficiently.

Solid understanding and adherence to company policies, procedures, and compliance guidelines is essential.

Education:

High School Diploma / GED

Additional Requirements:

Overtime required – required on an as needed basis.

Travel 0-10% - as required on an as needed basis.

Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX

Qualifications Preferred:

Experience providing high-end quality customer service.

Bilingual in Spanish with the ability to read, write and translate is a plus!

Previous call center work environment experience.

Previous experience managing high call volumes.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

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Refine Your Search

chrysler jobs

Customer Care Representative

Collections Representative

Lease Processor I

Lease Processor II

Collections Team Manager

Title Coordinator I

Dealer Relationship Manager

Small Business Credit Analyst I

Collections Operations Manager

Collateral Specialist I

Senior Loan Processor

Specialized Service Specialist II

Parts Distribution Center Employee

Payroll & Benefits Manager

Senior Accountant

Sales Associate

Treasury Analyst

SOCIAL MEDIA SALESPERSON / CONTENT CREATOR

Default Service Specialist II

Battery Team Member $28.06. per hour

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