Top 1970 Citizens Jobs

Client Care Representative
Citizens Trust Bank —Lithonia, GA
- Full-time
- Microsoft Excel
- Research
- Office
- Wellness program
- AD&D insurance
Quick Apply
Cashier
Dunkin Donuts - Citizens Fuel —Flat Rock, NC
- $12 - $17 an hour
- 8 hour shift
- 18 years or older
- Basic math
- Maintenance
- Health insurance
- Paid time off
Customer Service Representative (Teller)
Citizens National Bank of Mississippi —Ridgeland, MS
- Full-time
- Communication skills
- Entry level
10d
Teller / CSR Float
Citizens Bank & Trust —Auburndale, FL
- From $17 an hour
- Full-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Licensed Practical Nurse (LPN)- Assisted Living Facility
Homer Senior Citizens, Inc. —Homer, AK
- $65,000 - $70,000 a year
- Overtime
- Background check
- CPR Certification
- Management
- Health insurance
- Dental insurance
Quick Apply
4d
Housing Maintenance Supervisor
Mid Bronx Senior Citizens Council, Inc. —Bronx, NY
- $22.00 - $24.05 an hour
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse (RN) - Main OR
Citizens Memorial —Bolivar, MO
- Weekends as needed
- Nursing
- Surgery
- Addiction Medicine
- Disability insurance
- Health insurance
Home Sharing & Respite Care Social Worker
New York Foundation for Senior Citizens, Inc. —New York, NY
- $61,800.10 a year
- Full-time
- Master of Social Work
- Up to 50% travel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
RN (Registered Nurse)
Citizens Care & Rehabilitation Center —Frederick, MD
- $38 - $40 an hour
- Part-time
- RN License
- BLS Certification
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Registered Nurse (RN)- Assisted Living Facility
Homer Senior Citizens, Inc. —Homer, AK
- $38 - $43 an hour
- 8 hour shift
- Background check
- CPR Certification
- Nursing
- Health insurance
- Dental insurance
Quick Apply
LPN (Licensed Practical Nurse)
Citizens Care & Rehabilitation Center —Frederick, MD
- $32 - $34 an hour
- Part-time
- BLS Certification
- Mid-level
- LPN
- Paid holidays
- Disability insurance
Quick Apply
Registered Dietitian-Diabetes Education
Citizens Memorial Healthcare —Bolivar, MO
- Full-time
- Mid-level
- Clinic
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Geriatric Nursing Assistant (GNA)
Citizens Care & Rehabilitation Center —Frederick, MD
- $19.50 - $22.00 an hour
- 8 hour shift
- Skilled nursing facility
- Vital signs
- Nursing home
- Paid holidays
- Disability insurance
Quick Apply
Billing Coordinator
Citizens Memorial —Bolivar, MO
- Full-time
- Addiction Medicine
- Hospital
- Long term care
- Disability insurance
- Health insurance
Registered Nurse (RN) or Licensed Practical Nurse (LPN) - Charge Nurse
Citizens Memorial —Stockton, MO
- Weekends as needed
- Nursing
- Skilled nursing facility
- Addiction Medicine
- Disability insurance
- Health insurance
Respiratory Therapist
Citizens Memorial —Bolivar, MO
- Full-time
- Acute care
- Addiction Medicine
- Hospital
- Wellness program
- Relocation assistance
Physical Therapy Assistant
Citizens Memorial —El Dorado Springs, MO
- Full-time
- Addiction Medicine
- Customer service
- Physical & Rehabilitation Medicine
- Disability insurance
- Health insurance
Nuclear Medicine Technologist
Citizens Memorial —Bolivar, MO
- PRN
- Addiction Medicine
- Hospital
- Ability to walk for extended periods
- Employee assistance program
- Employee discount
ASSISTANT COMMUNITY ASSOCIATION MANAGER
CITIZENS MANAGEMENT SERVICES, INC. —Sarasota, FL
- Full-time
- Ability to walk for extended periods
- Writing skills
- Mid-level
Quick Apply
On-Site Mortgage Loan Officer
Citizens Bank of Edmond —Edmond, OK
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply

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Client Care Representative

Citizens Trust Bank -
Lithonia, GA

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Job Details

Full-time

Benefits

Wellness program
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Customer relationship building
Professional ethics
Research
Customer relationship management
Presentation preparation
Negotiation

Full Job Description

We’re Hiring!

Client Care Representative - Full-time

Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers.

We are committed to our institution’s values of Integrity, Collaboration, Innovation, Service Excellence, Respect, Accountability, and Leadership, all of which are needed to continue our mission of empowering generations for financial success.

By joining our team, you can expect opportunities to enhance personal accomplishments and professional growth.

POSITION SUMMARY:

Responsibilities include but are not limited to the following:

Uses standard script and procedures when answering incoming calls
Responds to telephone calls, emails, and Contact US posts from customers/noncustomers by answering their questions about banking solutions in a timely and efficient manner
Answers multi-line phones with a smile and courteous voice
Provides a high level of responsiveness to customer inquiries in regard to their accounts
Provides merchant verifications
Processes and sends confirmations on stop payment requests, processes verifications of deposits
Stays abreast of processes and procedures related to electronic banking solutions and assists customers with concerns related to those products
Assists customers with Online Banking Enrollment and resets password
Assists customers with account maintenance to include address, telephone, and email addresses
Processes Online Banking enrollment verification letters
Assists customers with installing Mobile CTB App and processes mobile deposit capture enrollment requests
Distributes Online Commercial Account applications
Processes ATM and Debit card activations, Pin numbers and restricted cards request; increases Debit card limit increases and international travel requests
Blocks loss, stolen or compromised ATM and Debit cards; orders new and replacement debit cards
Closes accounts with zero balance
Performs Opts In and Opt Out of Overdraft Privilege on customers’ accounts
Prepares correspondence, documents, and reports
Maintains and handles all confidential matters and information
Adheres to all policies, procedures, expectations, laws, and regulations
Uses good judgment and makes sound decisions
Delivers excellent quality customer service consistently and adheres to department response turn around standards
Exceeds all established position’s goals, objectives, and expectations
Leads initiatives, adds value, supports the Bank’s vision, mission, core values, business principles, goals, and objectives
Participates in Bank community related events and activities
Demonstrates consistent professional appearance, behavior, image, ethics, integrity, and represents the CTB Brand
Performs other duties and responsibilities as assigned

QUALIFICATIONS:

Minimum one year of call center experience in a banking environment a plus
College experience a plus
Good presentation, interpersonal relationship building, and organizational skills are essential
Proficient in using advanced Microsoft Office (Excel, Word, PowerPoint, etc.); FISERV a plus
Ability to facilitate effective meetings and training sessions
Excellent analytical, technical, problem resolution, project management, critical thinking, research and negotiation skills
Ability to work in a fast paced, high-volume environment, and must be adaptable to change
Excellent quality customer service and telephone skills with the ability to establish good business relationships.
Must be able to maintain positive composure and consistently demonstrate professional appearance, demeanor, image, and represents the CTB Brand
Ability to use good judgment, makes sound business decisions, comprehend, and follows directions and instructions
Ability to produce accurate and organized work with minimum supervision
Ability to effectively handle and maintain confidential matters and information
Up to date understanding of industry trends and developments
Must be a self-starter who is self-motivated with the ability to produce quality results, meet all established goals, objectives, and expectations; ability to comply with all bank policies, procedures, regulations, and laws
Ambitious with a strong work ethic, positive behavior, ability to work both independently and as a part of a team in a collaborative environment; detailed-oriented with excellent time management and planning skills
Excellent communication skills with the ability to communicate clearly, concisely, tactfully, and effectively
Exceptional creativity with the ability to prioritize work to meet deadlines
Must be a team player, flexible, resourceful, and energetic with a competitive and winning spirt
Demonstrated ability to maintain composure and always convey a positive and professional image
Ability to work through situations and find win-win solutions
Assertive and demonstrates initiatives

Citizens Trust Bank is committed to investing in our employees, cultivating a rewarding professional team and results-oriented work environment that is based on respect, accountability, and high-quality performance. We offer competitive compensation and a comprehensive employee benefits package for our Full-time employees. Our benefits package includes the following:

Medical, Dental, Vision and Prescription
401(k) Retirement Plan
Life Insurance
Accidental Death & Dismemberment
Short&/Long Term Disability
Flexible Spending Account
Paid Time Off, Vacation and Holiday Pay
Tuition Reimbursement

EEO/AA

#ZR

Employer Assisted Housing Program
Wholesale Membership Program
Fitness & Wellness Program
Employee Assistant Referral Services (EAP)
Legal Shield Program
Group Cancer & Accident Insurance Programs
Worker’s Compensation Programs
Awards and Recognition Programs
Training & Development Programs and much more!

Quick Apply

Refine Your Search

citizens jobs

Client Care Representative

Cashier

Customer Service Representative (Teller)

Teller / CSR Float

Licensed Practical Nurse (LPN)- Assisted Living Facility

Housing Maintenance Supervisor

Registered Nurse (RN) - Main OR

Home Sharing & Respite Care Social Worker

RN (Registered Nurse)

Registered Nurse (RN)- Assisted Living Facility

LPN (Licensed Practical Nurse)

Registered Dietitian-Diabetes Education

Geriatric Nursing Assistant (GNA)

Billing Coordinator

Registered Nurse (RN) or Licensed Practical Nurse (LPN) - Charge Nurse

Respiratory Therapist

Physical Therapy Assistant

Nuclear Medicine Technologist

ASSISTANT COMMUNITY ASSOCIATION MANAGER

On-Site Mortgage Loan Officer

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