Top 8528 Complaint specialist Jobs

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Logistics Specialist - Rail
Louis Dreyfus Company —Claypool, IN
- Weekends as needed
- 5 years
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Quality Assurance Specialist I
Life Science Logistics LLC —Windsor, CT
- $70,000 a year
- On call
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Support Specialist
Order.co —Remote
- $24 - $27 an hour
- Full-time
- Remote
- Continuous improvement
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Support Specialist - USA
Railbookers Group —Remote
- Weekends as needed
- Remote
- Microsoft Excel
- Microsoft Outlook
- Sales
- Health savings account
- Disability insurance
Quick Apply
Appeals Specialist II
MedReview —Remote
- $50,000 - $55,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Microsoft Office
- Commuter assistance
- Health insurance
Quick Apply
Complaint Support Specialist
Noctrix Health —Remote
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
Escalation Specialist
Lake Appliance Repair —Remote
- Full-time
- Local
- Mid-level
- High school diploma or GED
- Paid holidays
- Paid time off
Customer Service Specialist II #Full Time #Remote
61st Street Service Corp —New Jersey
- $24.76 - $33.17 an hour
- Full-time
- Remote
- Mid-level
- 1 year
- Health insurance
- Paid time off
Quick Apply
Customer Support Specialist - Canada (ON/BC)
Railbookers Group —Remote
- Weekends as needed
- Remote
- Microsoft Excel
- Microsoft Outlook
- Sales
- Travel reimbursement
- AD&D insurance
Quick Apply
Self-Pay Collections Specialist I #Full Time #Remote
61st Street Service Corp —New Jersey
- $23.56 - $28.85 an hour
- Full-time
- Remote
- Entry level
- Under 1 year
- Health insurance
- Paid time off
Quick Apply
Healthcare Quality Management Specialist (Remote)
MRIoA —Remote
- Full-time
- Remote
- Microsoft Word
- Background check
- 5 years
- Paid holidays
- Health insurance
Quick Apply
QA System Specialist
Eagle Labs, Inc —Seminole, FL
- Full-time
- English
- Mid-level
- Databases
- Health insurance
- Dental insurance
Quick Apply
10d
Self-Pay Collections Specialist II #Full Time #Remote
61st Street Service Corp —New Jersey
- $24.76 - $33.17 an hour
- Full-time
- Remote
- Mid-level
- 1 year
- Communication skills
- Health insurance
- Paid time off
Quick Apply
CUSTOMER SERVICE SPECIALIST II
TE Connectivity —Hampton, VA
- $55,700 - $83,600 a year
- Remote
- Marketing
- Mid-level
- 3 years
- Employee stock purchase plan
- Disability insurance
Global Customer Experience Specialist
Coinstar —Pasco, WA
- $22.82 - $30.83 an hour
- Remote
- Spanish
- English
- Mid-level
- Paid parental leave
- Disability insurance
Customer Success Specialist
Linden Lab —Atlanta, GA
- $19.47 - $26.44 an hour
- Weekends as needed
- Remote
- Mid-level
- Ability to sit for extended periods
- Typing
- Health insurance
- Dental insurance
Quick Apply
14d
Web Accessibility Specialist
University of Oregon —Eugene, OR
- $30.59 - $49.58 an hour
- Online Application
- Background check
- Computer Science
- Mid-level
- Health insurance
- Paid time off
Corporate Client Service Specialist
Capitol Services —Washington State
- $26 - $35 an hour
- Full-time
- Remote
- Residential
- Senior level
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Special Education Complaint Investigation Specialist
William Capron —Providence, RI
- $62,449 - $90,500 a year
- Full-time
- Mid-level
Specialist-PRS
TDS Telecom —Remote
- $19.36 - $29.04 an hour
- Full-time
- Remote
- Mid-level
- Associate's degree
- 2 years
- Paid parental leave
- Paid holidays

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Logistics Specialist - Rail

Louis Dreyfus Company -
Claypool, IN

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Phone communication
Supply chain risk management
Spreadsheets
Logistics customer service
Freight rate negotiation
In-person customer service
Supply chain inventory management
Logistics vendor relationship management
Equipment maintenance
Productivity software
Client interaction via phone calls

Full Job Description

Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Job Description

Overall Purpose and Objective of Position

This position serves to optimize the execution of truck and rail shipments of biofuels and vegetable oils into and out of a large vertically integrated oilseeds processing facility. The ideal candidate has a keen interest in the food and biofuels space with an ambition to grow with LDC as it expands its US footprint, while maintaining a focus on safety, sustainability, and customer service.

Primary Responsibilities/Essential Functions

Support scheduling and executing biodiesel truck and rail logistics to suit customer needs
Maintain fleet consisting of oil, biodiesel, refined glycerin and canola railcars.
Update forecast in a timely manner to support daily decision making for purchases and sales
Coordinate daily loading / unloading of rail to prioritize loading / unloading rail to align with operations according to available inventory and railcar availability.
Participates in planning meetings focusing on inventory management (biodiesel and vegetable oil)
Coordinates inbound bean oil truck and rail logistics with the commercial and operations teams
Establishes and maintains freight pricing matrices to and from customer/supplier origins and destinations
Communicates customer quality requirements and requests to the lab and operations teams

Prepares and aggregates paperwork needed for inbound and outbound shipments
Liaise daily with Biodiesel & Ingredients sales teams on associated markets
Focus on cost savings for logistics to support business needs. Resolve pricing discrepancies.
Build relationships with freight providers, expand network or truck carriers, optimize preferred carriers for common lanes
Assist in merchandising by-products.

Additional Responsibilities

Cross-train on other roles in the office.
Develop competence in LDC products varying qualities
Perform other duties as assigned.

Company Conformance Statements

In the performance of their respective tasks and duties, all employees are expected to conform to the following:

Perform quality work within deadlines with or without direct supervision.
Interact professionally with co-workers, Company business associates and the general public.
Work together in a cooperative spirit to serve the best interests of the Company.
Operate in a fully responsible manner and comply with the law and Company policy.

Equipment Used

Typical office equipment: PC, telephone,

Working Conditions

Primarily climate-controlled office environment. Periodic visits to industrial operations areas are necessary with exposure during such visits to variety of temperatures and prevailing weather conditions. Interact closely with personnel in other departments and company locations, interact closely with middle and senior level management, domestic travel to visit customers required (up to 30% at times). Call-ins or the extension of regular working hours (50-60 hours per week) are occasionally needed to complete time-sensitive projects or respond to emergencies. Some weekend work is required.

Decision Making/Accountability

Exercises judgment, within established parameters, to arrive at appropriate logistics decisions and actions for the purpose of adding value to the firm; assesses risk pertaining to logistics.

Qualifications

Education/Professional Certifications/Licenses

Basic qualifications:

A Bachelor’s degree (or higher) is required, preferably in a Finance, Science or Logistics discipline and a minimum of 3 years relevant experience.
In lieu of a Bachelor’s degree, must have at least 5 years of experience working in logistics, supply chain management or customs clearance of food grade products.

Additional Information

Experience

Basic qualifications:

Supply chain risk management & inventory management
Direct verbal and written experience managing customer expectations, demands, and resolving complaints
Experience in liquid bulk logistics including the operation and maintenance of bulk tank trucks and tank cars.

Preferred qualifications:

Familiarity with biofuels, vegetable oils, or liquid food grade products
Financial acumen with regard to logistics budgeting, freight value estimation, network modeling, and forecasting.
General understanding of food grade hygiene procedures and quality documentation.
Understanding import/export processes including ISF process, FDA pre notify process, and customs clearance.
Familiarity with freight invoice payment, claims settlement, and procurement events/bid processes.

Knowledge/Skills/Abilities (including any physical demands)

The following are required:

Strong verbal and written communication skills
Professionalism when interacting with customers over the phone, email, and in person.
Attention to detail is critical
Negotiation skills with vendors or customers
Manages a to-do list and prioritizes workload
Strong problem-solving skills
Ability to organize multiple responsibilities to meet deadlines
Ability to work with minimal supervision
Proficiency with spreadsheet and word processing software, preferably MS Word and Excel & SharePoint

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

- Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
- 401k with Company Match
- Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
- Paid Time Off (PTO) and Paid Holidays
- Flexible work available (not applicable to all roles)

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Equal employment opportunity (EEO)

Louis Dreyfus Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

Quick Apply

Refine Your Search

complaint specialist jobs

Logistics Specialist - Rail

Quality Assurance Specialist I

Support Specialist

Customer Support Specialist - USA

Appeals Specialist II

Complaint Support Specialist

Escalation Specialist

Customer Service Specialist II #Full Time #Remote

Customer Support Specialist - Canada (ON/BC)

Self-Pay Collections Specialist I #Full Time #Remote

Healthcare Quality Management Specialist (Remote)

QA System Specialist

Self-Pay Collections Specialist II #Full Time #Remote

CUSTOMER SERVICE SPECIALIST II

Global Customer Experience Specialist

Customer Success Specialist

Web Accessibility Specialist

Corporate Client Service Specialist

Special Education Complaint Investigation Specialist

Specialist-PRS

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