Helpdesk Technician
Computer Technology Management Services LLC (dba CTMS) —Akron, OH
- $43,900 - $46,000 a year
- US work authorization
- Trade school
- Communication skills
- Opportunities for advancement
Quick Apply
Software Trainer I
Management Computer Services, Inc. (PHA-Web) —Wisconsin
- $50,000 - $60,000 a year
- Monday to Friday
- Hybrid work
- Up to 50% travel
- Travel
- Entry level
Tier III Senior Technical Engineer
Computer Technology Management Services LLC (dba CTMS) —Akron, OH
- $70,000 - $90,000 a year
- On call
- Azure
- System design
- Windows
- Health insurance
- Dental insurance
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Software Support Specialist I
A-dec, Inc. (USA) —Newberg, OR
Coursework towards an associate or bachelor’s degree in a technical field like computer science, information technology, or related technical field is desired,…
Quick Apply
Tier 1 Support Specialist - US Remote
PerfectServe —Remote
Collaborate with other PerfectServe teams, including customer success, integration, and technical teams, on escalated technical issues.
$19 an hour
Quick Apply
7d

I want to receive the latest job alert for computer management services

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

computer management services jobs near

Software Trainer jobs in Wisconsin

Part Time Senior jobs in Greenville, SC

Ann's Choice By Erickson Senior Living jobs in Warminster, PA

Senior Technical Engineer jobs in Atlanta, GA

Senior Graphic Designer jobs in Remote

Senior Technical Engineer jobs in Pennsylvania

Part Time Engineer Remote jobs in California

Senior Technical Engineer jobs in Plano, TX

Remote Helpdesk jobs in Kentucky

Helpdesk Technician jobs in Rochester Hills, MI

Helpdesk Technician jobs in Coral Gables, FL

Anesthesia Technician jobs in Dallas, TX

Per Diem Pharmacy Technician jobs in New Jersey

Helpdesk Technician jobs in Fairfield, CT

Helpdesk Technician jobs in Livingston, NJ

Remote Helpdesk jobs in Oklahoma

Software Trainer jobs in Nashville, TN

Personal Trainer jobs in El Paso, TX

Government Software Engineering jobs in California

Athletic Trainer jobs in Seattle, WA

Helpdesk Technician

Computer Technology Management Services LLC (dba CTMS)
Akron, OH

Quick Apply

Job Details

$43,900 - $46,000 a year

Benefits

Opportunities for advancement

Qualifications

Customer communication
IT user and group management
Printer (troubleshooting support)
Software installation
Wi-Fi protocol
Productivity software support
Desktop (troubleshooting support)
Office equipment installation
Computer management
Malware removal support
Desktop applications
Operating system security
Technical customer support for office equipment
Productivity software
Desktop administration
Peripheral hardware support
PowerShell
Account opening
Operating system installation

Full Job Description

Helpdesk Technician

Location: Akron, OH, 44307

Skills: Helpdesk Technician

At CTMS, we understand that it's not just about the technology; it's about the people behind it. Our commitment to exceptional customer service sets us apart from the rest. We believe in fostering a supportive and collaborative environment where your skills and ideas are valued. CTMS is seeking a Helpdesk Technician to provide technical support to our clients. The ideal candidate will have experience in troubleshooting and resolving technical issues, as well as excellent communication skills.

Basic Function/Responsibilities:

Answer incoming calls from clients and starting basic evaluations
Work within CTMS suite of productivity applications. ConnectWise, N-Central, ITGlue, Check-MK, Observium, Office 365 Portal.
Follow up on outstanding requests and ensure timely resolution
Create accounts and configure hardware as part of on-boarding process
Setup and configure Windows desktop operating systems.
Manage and monitor internal assets to ensure accurate inventory records
Other duties may be added and/or assigned as needed

Required Experience:

Ability to navigate Windows Desktop Operating Systems.
Basic understanding of TCP/IP and networking protocols.
Basic understanding of applications such as email, Microsoft office.
Ability to load and install client applications.
Ability to install and diagnose printers and printing issues.
Ability to diagnose issues with Windows services.
Understanding of basic windows security features. Ability to work with Antivirus tools, and virus removal tools.
Ability to install and configure Windows Desktop Operating Systems.
Basic knowledge of Windows Powershell command basics.
Basic knowledge of WiFi concepts (WPA).
Basic knowledge of Active Directory – Create users, edit users, join computers to domains, setup profiles.
Ability to communicate with clients, show patience and good oral skills.
Good organizational and time management skills – Keep time and work on tasks efficiently.

There are many opportunities for advancement based on experience, and technical education, and certifications.

Salary: $43,900-$46,000; commensurate with experience.

Other Requirements:

Must be a U.S. Citizen, Permanent Resident, or and have a valid permit to work in the United States.

Quick Apply

Refine Your Search

computer management services jobs

Helpdesk Technician

Software Trainer I

Tier III Senior Technical Engineer

More jobs to discover

I want to receive the latest job alert for computer management services

Explore jobs in more locations

Helpdesk Technician

Location: Akron, OH, 44307

Skills: Helpdesk Technician

Job Seeker Tools

Employer Tools

Browse

Stay Connected