Top 10153 Cs Jobs | SimplyHired

Senior Hotline CS Specialist or Customer Service Specialist(Mandarin Required)
Gofo Inc —Chino, CA
- $25 - $35 an hour
- Full-time
- English
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
8d
CS Team Operator
Becklar, LLC —Rexburg, ID
- $14.50 - $16.00 an hour
- Part-time
- Background check
- 18 years or older
- Customer service
- Paid training
- Health insurance
Quick Apply
College Admissions Consultant (For CS/DS/AI STEM)
IvyBoost Education —Remote
- From $45 an hour
- Part-time
- Remote
- School experience
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick Apply
cs
AIMECH LLC —Phoenix, AZ
- Weekends as needed
- High school diploma or GED
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Bilingual Game Operations Support [Remote]
Century Games —Remote
- From $5 an hour
- Weekends as needed
- Remote
- Bilingual
- Spanish
- Mid-level
Quick Apply
Dietitian 2 Registered Dietitian
Sunmount DDSOO —Tupper Lake, NY
- $66,951 - $85,138 a year
- Full-time
- Background check
- Mid-level
- Travel
- Disability insurance
- Health insurance
Quick Apply
Licensed Social Worker
Great Lakes Recovery Centers —Fremont, OH
- $22 - $26 an hour
- Weekends as needed
- Background check
- LPC
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Plant Utilities Engineer 1
Sunmount DDSOO —Tupper Lake, NY
- $56,506 - $68,630 a year
- Full-time
- Maintenance
- Mid-level
- Residential
- Paid parental leave
- Health savings account
Quick Apply
Direct Support Professional
Sevita Events —Red Wing, MN
- $16 - $18 an hour
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
- Paid training
- Health savings account
Civil Engineer Manager (General)
Commonwealth of PA —Emporium, PA
- $84,264 - $119,844 a year
- Full-time
- Driver's License
- 1 year
- Senior level
- Paid parental leave
- Health insurance
10d
Police Officer (Secret Service Police) Counter Sniper, $75,000 Recruitment Incentive
The United States Secret Service —Washington, DC
- $77,987 - $134,165 a year
- Full-time
- Pass drug screening
- Mid-level
- Residential
Manager Nursing RN - Operating Room - Saginaw
MyMichigan Health —Saginaw, MI
- Full-time
- Nursing
- Surgery
- Current TB test
Quick Apply
PHYSICIAN ASSISTANT - CERTIFIED
WEST SHORE FAMILY PRACTICE P,C. —Mechanicsburg, PA
- Full-time
- Private practice
- Primary Care
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Litigation Paralegal
Baty Otto Scheer P.C. —Kansas City, MO
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Microsoft Office
- Administrative experience
- Health savings account
- Disability insurance
Quick Apply
Maintenance HVAC Technician
CS Wind America —Pueblo, CO
- $38 - $40 an hour
- Full-time
- Heavy equipment operation
- Sanitation
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Licensed Therapist
Great Lakes Recovery Center —Fremont, OH
- $22 - $26 an hour
- Full-time
- Background check
- LPC
- Mid-level
- Health insurance
Quick Apply
Advanced Practice Provider - ( NP / PA-C ) Hospitalist - In Home
GHR Healthcare —Walnut Creek, CA
- $125 an hour
- Full-time
- Home health
- Acute care experience
- Senior level
- Dental insurance
- Vision insurance
Quick Apply
Senior Software Engineer
Lumijes Technologies —Gainesville, FL
- $120,000 - $160,000 a year
- Multiple hires
- Computer Science
- System design
- Master's degree
Quick Apply
Associate Veterinarian
All West Veterinary Hospital —Bozeman, MT
- Part-time
- Mid-level
- Surgery
- Communication skills
- Continuing education credits
- Paid parental leave
13d
Associate Veterinarian
Council Veterinary Hospital —Bethany, OK
- Full-time
- Surgery
- Children
- Communication skills
- Continuing education credits
- Paid parental leave

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Senior Hotline CS Specialist or Customer Service Specialist(Mandarin Required)

Gofo Inc -
Chino, CA

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Job Details

Full-time
$25 - $35 an hour
8 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible schedule

Qualifications

Mandarin
Customer returns handling
Managing teams in a customer support role
Phone communication
Coaching
English
E-commerce
Managing clients in a customer support role
Client database systems
Team development
Bachelor's degree
Team training
Leading team collaboration initiatives
Telephone systems
CRM system proficiency
Call center management
Team motivation (leadership skill)
Client interaction via phone calls

Full Job Description

Job Responsibilities:

1. Manage the customer service team, handle customer inquiries related to returns, last-mile delivery and so on;

2. Oversee daily operations of phone-based customer service to ensure timely and professional responses to customer inquiries;

3. Ensure the team is proficient in handling returns, order inquiries, and general customer issues;

4. Monitor performance metrics including call handling time, first-contact resolution rate, and customer satisfaction;

5. Provide training and support to the team, optimize processes to enhance service quality;

6. Document return processing, generate reports, and propose improvement recommendations;

7. Regularly analyze customer feedback and complaints to drive issue resolution;

8. Collaborate with Operations, Sales, IT, and other departments to standardize customer service and return management processes.

Requirements:

1. Bachelor's degree or higher; fluent in English;

2. Experience managing customer service teams, preferably in logistics/e-commerce;

3. Demonstrated leadership ability to motivate and coach teams, also able to drive performance improvement;

4. Excellent communication skills with familiarity in telephone customer service;

5. Proficiency in CRM systems and related customer service tools;

6. Understanding of call center systems and quality monitoring tools;

7. Ability to thrive in fast-paced environments, efficiently handle multiple tasks, and meet deadlines.

Others: Fluent in Chinese and English, flexible scheduling, and good benefits.

Pay: $25.00 - $35.00 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance

Work Location: In person

Quick Apply

Refine Your Search

cs jobs

Senior Hotline CS Specialist or Customer Service Specialist(Mandarin Required)

CS Team Operator

College Admissions Consultant (For CS/DS/AI STEM)

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Bilingual Game Operations Support [Remote]

Dietitian 2 Registered Dietitian

Licensed Social Worker

Plant Utilities Engineer 1

Direct Support Professional

Civil Engineer Manager (General)

Police Officer (Secret Service Police) Counter Sniper, $75,000 Recruitment Incentive

Manager Nursing RN - Operating Room - Saginaw

PHYSICIAN ASSISTANT - CERTIFIED

Litigation Paralegal

Maintenance HVAC Technician

Licensed Therapist

Advanced Practice Provider - ( NP / PA-C ) Hospitalist - In Home

Senior Software Engineer

Associate Veterinarian

Associate Veterinarian

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