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Senior ServiceNow Architect

Computer Enterprises Inc -
Wilmington, DE

Quick Apply

Job Details

Contract
$70 - $80 an hour
5 days ago

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Systems integration
Azure
Team leadership
Application Architecture Design (Architecture design skill)
System performance optimization
Software implementation
Security architecture risk management
Integration Architecture Design (Architecture design skills)
Enterprise solutions implementation
Team development
Integration Platforms (Enterprise solutions)
Mentoring
Scripting
IT governance planning
Leading team collaboration initiatives
ServiceNow
Vulnerability management
Cloud Architecture Design (Architecture design skills)
System tuning
Project leadership
Implementing IT solutions
Project stakeholder communication
Security technology solutions implementations
Design (software development lifecycle)
Stakeholder relationship building
Team building
Stakeholder management
System performance monitoring

Full Job Description

Senior ServiceNow Architect

Job at a Glance

Title: Senior ServiceNow Architect
Location: Irving, TX | Wilmington, DE | Manassas, VA | Scottsdale, AZ (primarily onsite)
Contract: W2 only, 6 month contract with potential for extension or conversion to full time with either the client or CEI
Pay: $70-$80/hour + optional medical, dental, vision, 401(k) match

Overview

We are seeking a highly experienced Senior ServiceNow Architect to lead the design, implementation, and governance of the ServiceNow platform. The role requires deep architectural expertise across CMDB, ITOM, ITSM, IRM, Vulnerability Response, and overall platform health, ensuring scalable, secure, and high-performing ServiceNow solutions aligned with enterprise strategy.

Key Responsibilities

Define and own the end-to-end ServiceNow architecture, ensuring alignment with business goals and IT strategy. Act as the platform architect and technical authority, setting standards, best practices, and design principles. Lead platform roadmap planning, releases, upgrades, and long-term optimization.
Architect and govern a robust CMDB, including data model design and normalization, CSDM adoption and compliance, and data ingestion, reconciliation, and data quality controls.
Design and implement ITOM solutions, including discovery, service mapping, event management, and cloud and infrastructure visibility.
Architect and implement Integrated Risk Management (IRM) solutions, including risk, policy, compliance, and audit integrations.
Design vulnerability response solutions integrating security tools, CMDB, and workflows.
Ensure platform security, role-based access, and compliance with enterprise security standards.
Establish and monitor platform health metrics, performance, and technical debt. Ensure platform scalability, maintainability, and adherence to ServiceNow best practices.
Define governance models for customization, integrations, and data quality.
Design secure and scalable integrations using REST, SOAP, MID Servers, and messaging.
Promote automation and orchestration using ServiceNow capabilities to improve efficiency and reduce manual effort.
Collaborate with business leaders, enterprise architects, and product owners to translate requirements into technical designs.
Provide technical leadership, mentoring, and design oversight to developers and administrators.
Participate in architecture reviews and strategic IT initiatives.

Required Skills

Strong expertise in: CMDB & CSDM, ITOM (Discovery, Service Mapping, Event Management), IRM (Risk, Compliance, Audit), Vulnerability Response
Deep understanding of: ServiceNow platform architecture, Script Includes, Business Rules, Flow Designer, and Integration patterns
Experience with platform upgrades, health scans, and performance tuning
Experience designing and implementing ITOM solutions, including discovery, service mapping, event management, and cloud visibility
Knowledge of risk, policy, compliance, and audit integrations within IRM
Ability to design vulnerability response solutions integrating security tools, CMDB, and workflows
Experience with platform governance models and CoE setups
Strong stakeholder management and communication skills
Proven leadership and mentoring abilities in technical teams
Exposure to cloud platforms (AWS, Azure, GCP) integrations

Required Education

Bachelor's Degree in Computer Science, Information Technology, Information Systems, or a related discipline.
Equivalent experience and/or alternative qualifications will be considered.
Certifications: ServiceNow Certified Technical Architect (CTA) or Master Architect (Required); Certified Implementation Specialist (CIS) in ITSM (Preferred), ITOM (Preferred), IRM or Vulnerability Response (Preferred)

Preferred Skills

10+ years of experience serving as a senior technical lead, driving the architecture, design, and delivery of ServiceNow solutions
5–6+ years of hands-on ServiceNow Architect experience
Strong expertise in: CMDB & CSDM, ITOM (Discovery, Service Mapping, Event Management), IRM (Risk, Compliance, Audit), Vulnerability Response
Deep understanding of: ServiceNow platform architecture, Script Includes, Business Rules, Flow Designer, and Integration patterns
Strong experience with platform upgrades, health scans, and performance tuning
Experience with large-scale, multi-instance ServiceNow environments
Exposure to cloud platforms (AWS, Azure, GCP) integrations
Experience with platform governance models and CoE setups
Strong interpersonal skills, customer-centric attitude, and ability to deal with cultural diversity
Proven team player and team builder
Must be open to other’s ideas, strategies, etc., as part of a decision-making team

Why Should I Apply?

This role offers the opportunity to lead strategic ServiceNow architecture initiatives, including innovative AI use cases within the platform, and to work on high-impact enterprise solutions.

About CEI:

As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.

#ZR #INDGEN

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