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Operations and Logistics Data Analyst
Comfrt —Remote
- Full-time
- Mid-level
- 3 years
- SQL
- Health insurance
- Paid time off
Quick Apply
Support Operations Data Analyst
Harvey —Remote
- $112,000 - $168,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- SQL
- Health insurance
- Dental insurance
Project Manager, Data Operations (Fully Remote)
Scalepex —Plano, TX
- Full-time
- Remote
- 5 years
- SQL
- Senior level
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Data Operations Developer
CareQuest Institute for Oral Health Inc —Remote
- $91,630 - $107,800 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
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Data Operations Analyst
Hive —San Francisco, CA
- $60,000 - $85,000 a year
- Full-time
- Bachelor's degree
- Entry level
- Under 1 year
Junior Data Analyst (Operations / Sales Analytics)
SBT Global, Inc. —Cerritos, CA
- $25 - $28 an hour
- Full-time
- Salesforce
- SQL
- QuickBooks
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Program Operations & Data Analyst
CORE Community Organized Relief Effort —Los Angeles, CA
- From $28.64 an hour
- Spanish
- Computer Science
- High school diploma or GED
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Data Operations Analyst
Berkeley Research Group, LLC —Washington, DC
- $80,000 - $115,000 a year
- Full-time
- Hybrid work
- Mid-level
- SQL
- Analysis skills
Data Operations Coordinator- Consulting Division
A.B. Data, Ltd. —Milwaukee, WI
- $58,000 - $68,000 a year
- Hybrid work
- Azure
- SQL
- Bachelor's degree
Data Analytics Strategy & Operations Associate
access2insight —Chicago, IL
- Email
- Mid-level
- Office
- Master's degree
Data Operations Associate II
Vizient, Inc. —Chicago, IL
- $68,500 - $116,300 a year
- Research
- Mid-level
- SQL
Data Operations Lead
Orison Solutions LLC —Chicago, IL
- $120,000 - $125,000 an hour
- 11+ years
- Analysis skills
- Senior level
Quick Apply
CI Operations & Data Analyst
UNITED WAY OF METROPOLITAN DALLAS INC —Dallas, TX
- Bachelor's degree
- Continuous improvement
- Communication skills
Quick Apply
Systems and Data Operations Analyst
New York University —New York, NY
- $70,000 - $75,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- 3 years
Data Analyst - Biorepository Operations
City of Hope —Duarte, CA
- $37.11 - $57.52 an hour
- Full-time
- Computer Science
- System design
- Mid-level
Data Operations Specialist
TGI Office Automation —Brooklyn, NY
- $110,000 - $125,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Data Operations Associate
The Trevor Project —Remote
- $30 - $31 an hour
- Full-time
- Remote
- English
- Mid-level
- SQL
- Paid holidays
- Health insurance
Quick Apply
4d
Data Entry
Quetico Arizona, LLC —Goodyear, AZ
- $18.39 - $19.47 an hour
- Full-time
- Office
- High school diploma or GED
- Organizational skills
Quick Apply
Master Data & Operations Coordinator
Supreme —Manhattan, NY
- $22.18 - $29.91 an hour
- Full-time
- Microsoft Excel
- Organizational skills
- 1 year
- Health insurance
- Paid time off
Survey Operations & Data Analyst
YIIU —Remote
- $18 - $20 an hour
- Contract
- Hybrid work
- Spanish
- English
- Mid-level
Quick Apply

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Operations and Logistics Data Analyst

Comfrt
Remote

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Paid time off
401(k) 5% Match
401(k) matching

Qualifications

Data model design
Dashboard development
Data visualization software proficiency
Data Integration (Data management)
Automation
Data modeling projects
Business intelligence report generation
SQL
Database software proficiency

Full Job Description

About Us
Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen.

Role Overview

The Operations & Logistics Data Analyst is the data backbone of Comfrt's operational engine, responsible for building, maintaining, and evolving the reporting infrastructure that drives decision making across CX, US Operations, International Operations, and Logistics. This role translates raw data from our 3PL partners, carriers, and internal systems into clear, actionable insights that enable leadership to identify inefficiencies, reduce cost to serve, and optimize performance across every fulfillment touchpoint. By ensuring operational metrics are accurate, accessible, and connected to business outcomes, this role plays a critical part in Comfrt's ability to scale with speed and precision.

Key Responsibilities

Dashboard Development & Reporting: Build, automate and maintain dashboards across CX performance, domestic and international operations, logistics, and fulfillment cost performance. Develop and automate core reporting.
Operations & Logistics Analytics:
- Analyze fulfillment performance data across 3PLs (Flexport, Passport Global) and carriers to identify cost, efficiency, and quality trends for Supply Chain analytics.
- Identify emerging operational issues through data before they escalate - proactively flag risks to leadership
- Monitor inbound supply chain metrics (PO receipt accuracy, vendor performance etc) and support the build out of the cost to serve model, connecting CX, fulfillment, returns, and shipping costs
Data Integrity & Process Improvement:
- Own the quality, accuracy, and consistency of all operational data across reporting systems. Identify gaps in data collection or reporting infrastructure and propose scalable solutions
- Partner with Data Engineering to evolve the overall data architecture as the business scales into new markets and 3PL relationships
CX & Customer Impact Reporting:
- Build and maintain dashboards for Customer Experience business function covering ticket volume, SLA performance, contact drivers, agent productivity etc
- Partner with BI and Customer Data Analysts to develop LTV and retention reporting that connects CX resolution quality to repeat purchase rate and customer lifetime value
- Support conversation intelligence initiatives with Siena to auto cluster ticket themes and surface sentiment trends
- Build predictive models to forecast ticket volume, return rates, and backlog risk based on order volume, promotions, and product launches

Technical Requirements

SQL and BI Tools: Strong proficiency in SQL and building reports in BI tools to automate existing manual processes (Looker, PowerBI, Tableau. Experience with Looker and LookML is a bonus
Advanced Excel: Advanced Excel and/or Google Sheets skills, including pivot tables, complex formulas, and data modeling
Data Feeds and Pipelines: Experience working with 3PL data feeds, WMS systems, or logistics platforms (Flexport, Passport, or similar a plus), and automating manual processes
CX Platforms: Familiarity with CX platforms such as Gorgias or Zendesk is a plus.

Qualifications

3-5+ years of experience in data analytics, business intelligence, or operations reporting, preferably in ecommerce, retail, or logistics
Strong understanding of ecommerce fulfillment operations including inbound, outbound, returns, and carrier performance.
Familiarity with CX platforms such as Gorgias or Zendesk is a plus
Exceptional ability to tell an easily digestible story from complex analysis and datasets
Curious and proactive with an analytical mindset. This candidate does further than reporting - they want to know “why” and how to apply their findings to the business.
Self-starter who can manage multiple priorities and deadlines without heavy oversight

Why Join Comfrt?

Be part of a purpose-driven company that’s shaping the future of comfort and mental wellness.
Work in a supportive, creative environment where your ideas and growth are valued.
Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products!
Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment.

Comfrt is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

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Quick Apply

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About Us
Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen.

Role Overview

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About Us Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. Role Overview

Qualifications

About Us
Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen.

Role Overview