Overview
We are seeking a professional and personable Front Desk Receptionist to serve as the first point of contact for our organization. The ideal candidate will demonstrate excellent communication skills, a welcoming demeanor, and strong organizational abilities. This role requires proficiency in office management, customer service, and administrative support, ensuring smooth daily operations and a positive experience for visitors and staff alike. The successful applicant will be detail-oriented, bilingual (if applicable), and capable of managing multiple responsibilities with efficiency and professionalism.
Duties
- Greet visitors, clients, and staff warmly, providing exceptional customer service at all times.
- Manage multi-line phone systems, directing calls accurately and courteously while maintaining phone etiquette.
- Handle front desk responsibilities including scheduling appointments, verifying insurances through Avality or insurance Portals.
- Post payments in patients charts.
- Utilize office management software such as Advanced MD and Modernizing Medicine
- Collect copays, deductibles and co-insurances as per patients responsiblitiy.
- Support office operations by managing supplies inventory, and assisting with clerical tasks as needed.
- Provide additional support as a personal assistant or medical receptionist when required to ensure seamless office workflow.
Skills
- Proven experience in office management or administrative roles with strong clerical skills.
- Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.
- Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
- Exceptional phone etiquette skills with experience operating multi-line phone systems.
- Bilingual abilities are highly desirable to serve diverse client needs effectively.
- Experience in dermatology and insurance verification.
- Familiarity with medical receptionist duties, including calendar management and patient data entry, is a plus. Join our team as a Front Desk Receptionist to create a welcoming environment while supporting efficient office operations through your expertise in administrative tasks and exceptional interpersonal skills!
Pay: From $23.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
- Retirement plan
Work Location: In person
