The Scheduling Coordinator is responsible for managing and maintaining staffing schedules across multiple group home locations, assisting with administrative office duties, and supporting recruitment and onboarding processes. This role ensures adequate coverage for all shifts, handles call-outs promptly, and helps interview and onboard new employees. The ideal candidate will have experience in scheduling, administrative support, and effective communication with team members. This position requires the ability to cover shifts directly when necessary and the appropriate certifications to do so.
Develop, maintain, and update staff schedules for multiple group home locations.
Monitor daily staffing levels and make adjustments as necessary to ensure adequate coverage.
Respond promptly to call-outs and arrange for shift coverage until a permanent replacement is found.
Step in to cover shifts personally when replacement staff cannot be secured, ensuring all care and supervision requirements are met.
Coordinate and communicate schedule changes to staff and management.
Assist with recruitment efforts, including screening resumes, conducting interviews, and coordinating the hiring process.
Support the onboarding process for new employees, including completing necessary paperwork and ensuring compliance with company policies and state regulations.
Facilitate training sessions for new hires and ensure they understand their roles and responsibilities.
Perform general administrative duties such as filing, maintaining accurate records, and managing office supplies.
Prepare and distribute staff schedules, notices, and updates.
Assist with various HR-related tasks such as training coordination, compliance documentation, and maintaining employee files.
Act as the main point of contact for staff regarding schedule-related inquiries and issues.
Communicate effectively with group home managers, team leaders, and direct support professionals to ensure smooth operations.
Develop and maintain positive working relationships with all team members.
Proven experience in scheduling, administrative support, and staffing management, preferably in a group home or healthcare setting.
Strong organizational and time-management skills.
Ability to handle high-pressure situations and adapt quickly to changing circumstances.
Proficiency in using scheduling software and Microsoft Office Suite.
Excellent communication and interpersonal skills.
Ability to work flexible hours, including weekends and holidays.
Required Certifications: CPR, First Aid, Article 9, and Prevention & Support.
Ability to work shifts and provide direct care when coverage cannot be secured.
Demonstrated ability to handle stress and thrive in a fast-paced, changing environment.
Wednesday, Thursday, Friday, Saturday.
Experience in recruitment, interviewing, and onboarding processes.
Knowledge of state regulations and compliance requirements for group homes.
Familiarity with staffing ratios and requirements for individuals with disabilities.
Competitive salary and benefits package.
Opportunities for professional development and growth.
Supportive and collaborative work environment.
If you have a passion for helping others and the skills to manage a dynamic and essential role, we encourage you to apply!
At TLC Homes, quality of life, safety and nurturing are our priorities. We are committed to creating a positive adult living environment that provides each resident with opportunities to grow. TLC offers adults with developmental disabilities 24-hours of skilled and nurturing care, while providing comprehensive community based, supportive living. We are committed to providing the best living conditions for all of our residents. TLC is a permanent solution that delivers the essential needs for a holistic lifestyle. We work closely with families/guardians to prioritize the needs and well-being of each of our residents. TLC offers an enriched, fulfilling life while fostering independence in a safe and supportive environment.
