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Support Specialist, The Village (Tuesday - Saturday, 3:30pm - 12am)
The People Concern —Los Angeles, CA
- $20.25 - $24.50 an hour
- Full-time
- Computer literacy
- HIPAA
- Mid-level
- 403(b) matching
- AD&D insurance
Quick Apply
2d
Case Manager, ODR Scattered Site - The Nest
The People Concern —Los Angeles, CA
- $23.75 - $26.50 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- 403(b) matching
- AD&D insurance
Quick Apply
Case Manager, Housing Intake Services -The Nest
The People Concern —Los Angeles, CA
- $23.75 - $26.50 an hour
- Full-time
- Microsoft Word
- Clean driving record
- Microsoft Excel
- 403(b) matching
- AD&D insurance
Quick Apply
IT Help Desk Tier 1
The People Concern —Los Angeles, CA
- $25 - $27 an hour
- Full-time
- Computer science
- Computer Science
- Research
- 403(b) matching
- AD&D insurance
Quick Apply
On-Site Property Manager - Colden Apartments
The People Concern —Los Angeles, CA
- $24.75 an hour
- Weekends as needed
- Clean driving record
- Mid-level
- Office
- 403(b) matching
- AD&D insurance
Quick Apply
Case Manager Time Limited Subsidy (TLS) - The Nest
The People Concern —Los Angeles, CA
- $23.75 - $26.50 an hour
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- AD&D insurance
Quick Apply
Deputy Executive Director, Operations - TPC Homes
The People Concern —Los Angeles, CA
- $140,000 - $160,000 a year
- Full-time
- Hybrid work
- Clean driving record
- System design
- Office
- 403(b) matching
- AD&D insurance
Quick Apply
13d
Case Manager -The Arlington
The People Concern —Los Angeles, CA
- $23.75 - $26.50 an hour
- Full-time
- Clean driving record
- Microsoft Outlook
- HIPAA
- 403(b) matching
- AD&D insurance
Quick Apply
Program Manager, Housing Stability and Linkage
The People Concern —Los Angeles, CA
- $70,500 - $78,000 a year
- Full-time
- Hybrid work
- Spanish
- Addiction Medicine
- Office
- 403(b) matching
- AD&D insurance
Quick Apply
Case Manager, Jail Program ODR - Sherman Way
The People Concern —Los Angeles, CA
- $23.75 - $26.50 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- 403(b) matching
- AD&D insurance
Quick Apply
13d
Director, Inside Safe - E6 DTLA
The People Concern —Los Angeles, CA
- $95,000 - $130,000 a year
- Full-time
- Office
- Residential
- Hotel
- 403(b) matching
- AD&D insurance
Quick Apply
On- Site Property Manager, Mollie Maison
The People Concern —Los Angeles, CA
- $24 an hour
- Weekends as needed
- Clean driving record
- Sanitation
- Mid-level
- 403(b) matching
- AD&D insurance
Quick Apply
Floating Case Manager - ODR, Sherman Way & Vanowen
The People Concern —Los Angeles, CA
- $23.75 - $26.50 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- 403(b) matching
- AD&D insurance
Quick Apply
ICMS Program Manager - The Laurel, Parthenia, The Argent
The People Concern —Santa Monica, CA
- $70,500 - $78,000 a year
- Full-time
- Master of Social Work
- Clean driving record
- Mid-level
- 403(b) matching
- AD&D insurance
Quick Apply
Case Manager - The Layover
The People Concern —Los Angeles, CA
- $23.75 - $26.50 an hour
- Weekends as needed
- Microsoft Word
- Clean driving record
- Microsoft Excel
- 403(b) matching
- AD&D insurance
Quick Apply
Residential Services Coordinator - King 1101 Apartments
The People Concern —Los Angeles, CA
- $23.75 - $26.50 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- 403(b) matching
- AD&D insurance
Quick Apply
10d
Program Manager - Turning Point
The People Concern —Los Angeles, CA
- $70,500 - $78,000 a year
- Full-time
- Addiction Medicine
- HIPAA
- Office
- 403(b) matching
- AD&D insurance
Quick Apply
Grant Writer I- Arlington HQ
The People Concern —Los Angeles, CA
- $23.50 - $28.50 an hour
- Full-time
- Research
- Office
- High school diploma or GED
- 403(b) matching
- AD&D insurance
Quick Apply
Program Manager, ODR, Scattered Site - The Nest
The People Concern —Los Angeles, CA
- $70,500 - $78,000 a year
- Full-time
- Master of Social Work
- Clean driving record
- LPC
- 403(b) matching
- AD&D insurance
Quick Apply
Volunteer Relationship Coordinator
The People Concern —Los Angeles, CA
- $23.50 - $28.50 an hour
- Weekends as needed
- Microsoft Word
- Clean driving record
- Microsoft Excel
- 403(b) matching
- AD&D insurance
Quick Apply

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Support Specialist, The Village (Tuesday - Saturday, 3:30pm - 12am)

The People Concern -
Los Angeles, CA

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Job Details

Full-time
$20.25 - $24.50 an hour
2 days ago

Benefits

403(b) matching
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
403(b)
Life insurance
Paid sick time
Pet insurance

Qualifications

Database systems
Emergency response in crisis intervention
High school diploma or GED
Computer skills
Information management

Full Job Description

Role: Support Specialist
Reports to: Program Manager
Program: 1005-Village
Department: Interim Housing
Location: The Village - 527 Crocker Street, Los Angeles, CA 90013
Setting: 100% Onsite
Schedule: Tuesday - Saturday, 3:30pm - 12:00am
Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1

Job Description Summary:
As a Support Specialist at our shelter, you will be an essential part of our mission to provide supportive and restorative care to individuals experiencing homelessness, mental illness, and substance addiction. You will act as the first point of contact for client needs, oversee facility maintenance, and create a welcoming environment that fosters client progress. Your role involves engaging with clients, conducting facility walk-throughs, facilitating activities, and ensuring safety through crisis intervention. You will also maintain accurate documentation and work collaboratively with a dedicated team to offer comprehensive care.

Job Description Essential Duties and Responsibilities:

Act as the first point-of-contact for all immediate client needs and requests such as phone use, linens, water, etc.
Monitor and oversee the floor including communal areas, patios, bathrooms, dorms and showers, ensuring program guidelines are upheld and that the physical site is well-maintained and safe, including general cleaning duties.
Be visible on the floor at all times and actively engage and welcome clients
Conduct regular, thorough walk-throughs of the facility.
Create a supportive environment to ensure client progress towards stability.
Attend relevant staff meetings, trainings and retreats as scheduled.
Oversee client cubicle/bed area maintenance in a trauma-informed manner.
Facilitate a client engagement activities, such as groups or other activities.
Complete incident reports, update shift logs, and document in HMIS, as needed and email relevant documents/updates before the end of each shift.
Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care.
Intervene during crises to actively de-escalate situations, with client and staff safety in mind, using non-violent communications skills.
Work as part of a team to provide comprehensive, integrated care to individuals experiencing homelessness, mental illness, and substance addiction.
Communicate effectively, and in a timely manner, with management, peers, and clients.
Maintain client confidentiality at all times, while following agency, state, and HIPAA laws.
Other duties as assigned.

Job Description Qualifications:

High School Diploma or GED or Equivalent
Minimum one (1) year experience in related work
Possess effective customer service skills and the ability to handle difficult situations.
Ability to work independently and think critically.
Ability to act in a professional manner regardless of circumstances.
Commitment to improving the community through empowerment and dignity.
Familiarity with non-violent crisis intervention.
Familiarity with issues faced by population served.
Ability to self-motivate and to appropriately organize and motivate others.
Computer literate; able to use computerized database system for information management.
Ability to work as a team member.
Able to obtain and maintain Food Handlers, CPR and first aid certification.
Demonstrate an ability to take initiative towards continued professional development.

Job Description Preferred Qualifications:

Ability to communicate in a language other than English strongly preferred but not required

Job Description Work Environment:

Ability to lift 10 pounds
Ability to work in all types of weather environments
Ability to work with Persons Experiencing Homelessness (PEH)

EXPECTED BEHAVIORS OF ALL STAFF
1. Act as a role model
2. Demonstrate a sense of responsibility
3. Continuously learn and improve
4. Acknowledge your own areas of improvement
5. Hear and provide honest, specific and direct feedback
6. Create an environment where everyone is welcomed valued and respected
7. Collaborate

Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks

Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates

Quick Apply

Refine Your Search

the people concern jobs

Support Specialist, The Village (Tuesday - Saturday, 3:30pm - 12am)

Case Manager, ODR Scattered Site - The Nest

Case Manager, Housing Intake Services -The Nest

IT Help Desk Tier 1

On-Site Property Manager - Colden Apartments

Case Manager Time Limited Subsidy (TLS) - The Nest

Deputy Executive Director, Operations - TPC Homes

Case Manager -The Arlington

Program Manager, Housing Stability and Linkage

Case Manager, Jail Program ODR - Sherman Way

Director, Inside Safe - E6 DTLA

On- Site Property Manager, Mollie Maison

Floating Case Manager - ODR, Sherman Way & Vanowen

ICMS Program Manager - The Laurel, Parthenia, The Argent

Case Manager - The Layover

Residential Services Coordinator - King 1101 Apartments

Program Manager - Turning Point

Grant Writer I- Arlington HQ

Program Manager, ODR, Scattered Site - The Nest

Volunteer Relationship Coordinator

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