Location: Remote
Reports To: Director, Account Services
Direct Reports: None
About eLocal & Vincodo
eLocal is a fast-growing, virtual-first workforce of 180+ employees across the United States and Canada, with corporate roots in the Philadelphia area. For more than a decade, eLocal has been a leading digital advertising platform helping connect consumers with trusted local and regional businesses. Backed by Brookfield Asset Management—one of the world's largest investment firms—we continue to scale our business, expand our reach, and invest in the people and technology that drive our success.
Within eLocal, Vincodo operates as a specialized division focused on performance-driven digital marketing and client partnership solutions. Our teams are passionate about delivering measurable results, building long-term client relationships, and helping our partners grow through innovative marketing strategies.
Since 2020, eLocal has been recognized as a Certified Great Place to Work™, with 92% of employees saying they would strongly recommend the company as a great place to work.
Position Overview
The Account Manager is responsible for managing the day-to-day planning, execution, and performance of direct response advertising campaigns for assigned clients. Acting as the primary point of contact and trusted advisor, this role serves as the bridge between clients and internal teams, ensuring campaigns are executed successfully while identifying opportunities for growth and long-term partnership.
This role is ideal for someone who enjoys building strong client relationships, managing multiple priorities, driving performance, and collaborating cross-functionally to deliver exceptional results.
Responsibilities
- Oversee all aspects of client, brand, product, and campaign management, including client communication, account maintenance, and overall program delivery.
- Develop campaign plans, budgets, performance targets, and strategic recommendations.
- Maintain a thorough understanding of all account activity and performance metrics.
- Manage client documentation, including contracts, plans, approvals, and communications.
- Monitor campaign budgets and ensure financial objectives are achieved.
- Lead recurring client meetings to review performance, discuss initiatives, and strengthen partnerships.
- Prepare and distribute client call notes, meeting recaps, and action items.
- Proactively communicate client feedback, opportunities, and concerns to leadership.
- Partner closely with Operations and internal teams to ensure campaign deliverables are completed accurately and on schedule.
- Provide regular account updates to senior leadership, including performance, budget management, client satisfaction, and team effectiveness.
- Identify opportunities to improve client performance, retention, and overall account growth.
- Support additional projects and responsibilities as assigned.
Qualifications
- 2–8 years of experience in marketing, account management, client services, or a related field within a multi-channel environment.
- Knowledge of online advertising, digital marketing, and search engine marketing.
- Experience with online lead generation, customer acquisition, and performance marketing preferred.
- Strong project management and organizational skills; experience with project management tools is a plus.
- Ability to lead meetings, manage priorities, and drive accountability.
- Excellent analytical, budgeting, negotiation, verbal, and written communication skills.
- Advanced proficiency with Microsoft Office, particularly Excel and spreadsheets.
- Comfortable communicating with senior-level stakeholders, including Vice Presidents, C-suite executives, and other decision-makers.
- Strong client-facing presence with the confidence to represent the company professionally.
- Ability to work independently in a remote environment while collaborating effectively across teams.
- Bachelor's degree or equivalent combination of education and relevant experience.
Why Join Us?
We offer an extremely generous benefits package, including:
- Competitive salary with annual performance-based bonus opportunities.
- Heavily subsidized medical coverage through Blue Cross Blue Shield (82%–95% company-paid depending on plan), plus dental and vision insurance.
- 100% company-paid Short-Term Disability, Long-Term Disability, and Life/AD&D insurance.
- Monthly wellness stipend and wellness spending account.
- Flexible, uncapped paid time off.
- 401(k) with company match.
- A collaborative, supportive, and genuinely positive company culture where people enjoy working together and celebrating success.
- Travel to office about once a quarter, work-from-home accomodations.
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Work from home
Work Location: Hybrid remote in Conshohocken, PA 19428
