Position Overview
We are building a dedicated Enterprise Travel Service Team to support deployment of Motorola DMR Critical Communication systems (including LCP and CapMAX platforms) and Public Safety DAS/BDA ERCES systems at enterprise-level customer facilities — including multi-story office buildings, data centers, and shipping/production facilities. The Enterprise Field Service Manager – Construction is a senior field leadership role responsible for overseeing multiple deployment crews across a region. This leader conducts pre-site walks, validates site readiness, runs on-site kickoff meetings, performs QA/QC inspections, and ensures every project is delivered safely, on time, and to our quality standard. Beyond managing projects, this role is about building and sustaining high-performing teams — creating an environment where field professionals are clear on expectations, supported in their work, and motivated to deliver their best every day. Additional support to branch-level operations is provided as needed. This is a salaried, travel-intensive leadership role requiring 80% regional travel with national deployment as needed.
Key Responsibilities
Pre-Site Walks & Readiness: Conduct pre-installation site surveys at enterprise facilities to assess readiness, identify installation challenges, validate infrastructure requirements, and prepare deployment crews before mobilization.
On-Site Kickoff Meetings: Lead project kickoff meetings at each job site — set the tone, align the team on scope and sequencing, communicate safety expectations, and ensure everyone is clear on daily objectives before work begins.
Multi-Crew Oversight: Provide active oversight and direction across multiple deployment crews, coordinating schedules, priorities, and resource allocation to keep projects moving efficiently and teams working in sync.
QA/QC Inspections: Perform systematic quality assurance and quality control checks on all installation and commissioning work, including DAS/BDA cable plant, Motorola DMR infrastructure, and antenna systems.
FATP & Commissioning: Oversee and validate Functional Acceptance Test Plans (FATP) for Motorola DMR and ERCES Public Safety system commissioning to ensure systems meet design specifications and AHJ requirements.
Safety Leadership: Enforce OSHA, NFPA, IFC, and R-56 standards; conduct daily safety briefings; maintain incident-free job sites — safety is non-negotiable.
Team Development: Invest in the people on your crews — coach them, challenge them, and create a team culture where accountability, collaboration, and continuous improvement are the norm.
Customer Engagement: Serve as the primary customer-facing leader on enterprise projects; communicate status clearly, manage expectations professionally, and resolve issues with urgency and ownership.
Licensing & Permitting: Manage local permitting and AHJ coordination for DAS/BDA ERCES systems, including fire marshal inspections and certificate of occupancy requirements.
Documentation & Reporting: Maintain as-built drawings, daily field reports, commissioning records, compliance checklists, and project close-out packages.
Budget & Cost Control: Monitor job costs, track labor and material utilization, and support the project billing process and schedule of values.
Branch Support: Provide technical and operational leadership to branch-level field teams as needed outside of primary travel team assignments.
Required Skills & Qualifications
7+ years of low-voltage construction and field operations experience, including 3+ years in a supervisory or foreman role
Demonstrated experience overseeing Motorola DMR system installations, including CapMAX and/or LCP infrastructure
Strong background in Public Safety DAS/BDA ERCES system installations; familiarity with NFPA 1221 and AHJ inspection processes required
Proven ability to lead and develop high-performing field crews across geographically dispersed sites
OSHA 30 Construction certification required
Low Voltage Contractor License and/or R-56 Installer certification preferred
BICSI or equivalent DAS/structured cabling certification is a plus
Strong understanding of building codes, fire codes (NFPA 72, NFPA 1221, IFC), and low-voltage permitting processes
Ability to read and interpret RF system drawings, riser diagrams, construction blueprints, and engineered specifications
Excellent communication skills — able to lead crews in the field and engage professionally with enterprise-level stakeholders
Proficiency with MS Office Suite (Outlook, Word, Excel) and project reporting tools
Valid driver's license with clean MVR; must pass background check and drug screening
Security clearance is a plus
Physical Requirements
Ability to lift 50+ lbs and work on ladders, lifts, and elevated structures
Comfortable working in various environments including server rooms, equipment closets, rooftops, and construction sites
Ability to stand, kneel, and work in confined spaces for extended periods
Capable of working in varying weather and temperature conditions
Travel & Location
This role requires approximately 80% travel, primarily within an assigned region covering multiple deployment crews, with national travel as project needs require. Candidates must reside within reasonable proximity to a major commercial airport hub to support rapid regional and national deployment. If relocation is required, a relocation package can be negotiated. The company supports its travel leaders with an elevated per diem, generous paid time off, and incentive-driven compensation designed to reflect the demands and value of this role.
Pay: $87,000.00 - $92,000.00 per year
Work Location: On the road
