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Customer Service Representative
Endurance Warranty Services, LLC —Chicago, IL
- $19.50 an hour
- Remote
- Computer literacy
- 11+ years
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
8d
Payroll Coordinator
Endurance Warranty Services, LLC —Atlanta, GA
- $26 - $28 an hour
- Remote
- Background check
- Research
- Mid-level
- Paid training
- Paid holidays
Sales Representative-Property & Casualty
Endurance Warranty Services, LLC —Dallas, TX
- $85,000 - $125,000 a year
- Remote
- Mid-level
- High school diploma or GED
- Organizational skills
- Paid training
- Paid holidays
Quick Apply

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Chalk Mountain Services —Fort Worth, TX
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Accounting & Payroll Coordinator
FoxHire —Canton, OH
Associate’s Degree in Business, Accounting, Finance, or related field preferred (or equivalent experience). This role provides integrated support across payroll…
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Customer Service Representative

Endurance Warranty Services, LLC -
Chicago, IL

Quick Apply

Job Details

$19.50 an hour
8 days ago

Benefits

Paid training
Internet reimbursement
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer communication
High school diploma or GED
Computer skills

Full Job Description

Job Summary
Endurance Warranty LLC is looking for Customer Service Representatives with a positive attitude and attention to detail to facilitate inbound calls, update administrative details of customer accounts, and/or direct calls to the appropriate department as needed.

Key Responsibilities:

Handle a high volume of inbound calls from customers and direct them to the proper departments if applicable.
Work closely with other departments to ensure a positive customer experience.
Strong problem-solving skills to quickly identify the root cause of customer issues and resolve them when necessary
Help explain contract details.
Manage existing customer relationships that give our customers peace of mind and worry-free driving.
Process payments and set up payment arrangements to resolve customer accounts.
Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management.

Compensation: $19.50/hour

Keys to Success:

High school diploma or GED required
Strong COMPUTER LITERACY skills required
Previous knowledge of a CRM System (is a plus)
Goal-oriented—you set high standards for yourself and work to achieve them
Excellent verbal and written communication, persuasive speaking and listening skills
Ability to use good reasoning skills and to adapt on the fly
Great organizational skills and ability to multitask
Can work in a fast-paced environment and under pressure
Available workspace at home that includes: High-Speed Internet at a minimum of 50 Mbps
A work environment free from distractions and away from others during scheduled shifts

The candidate(s) offered this position will be required to submit to a background investigation. Endurance Warranty is an E-Verify Company.

Our Benefits Include:

Paid training
Work From Home Opportunity
Computer Equipment Provided
401(k) with company match after 90 days of employment
Medical, Dental, and Vision Insurance
Voluntary Life Insurance
Internet Stipend
Paid Time Off
Holiday Pay

Learn more about life at Endurance—connect with us on LinkedIn, Facebook, Instagram, and Twitter.

Equal Employment Opportunity
Endurance Warranty Services is proud to be an equal-opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together. Endurance Warranty is an E-Verify Company.

About Endurance
Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we're growing rapidly. We're a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At Endurance, we embrace the entrepreneurial spirit, and you'll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow.

When you work for Endurance, you're working for a company that cares about you and your future. We empower employees to lead, drive change and give back where they work and live. Our people are our greatest strength, and we're proud to work as a diverse team to serve our customers and our community.

Therefore, we've been honored as a top place to work, including multiple StevieⓇ Awards for the best workplace and great employer. For the last several years, Endurance has also earned a spot-on Selling Power's "50 Best Companies to Sell For" and consistently makes industry lists from Crain's and Inc. magazine for our continuous and significant growth. Experts in the industry recognize that our employees care as well—Consumer Affairs highly recommends Endurance, and our customers highly rate us on Google, Trustpilot, and other major online review sites.

Come accelerate your career with us. We'll give you the tools you need to succeed at work and the flexibility to enjoy life outside of your job.

Quick Apply

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