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ERP & Business System Support

Guidepost Solutions LLC -
Remote

Quick Apply

Job Details

Full-time
$60,000 - $68,000 a year

Qualifications

Data integrity assurance
Data visualization software proficiency
Authorization controls implementation
IT user and group management
Handling customer inquiries
Training material drafting
Mid-level
Microsoft Dynamics 365
Microsoft Office
User training (technical support)
3 years
Salesforce Cloud
Production systems
Business intelligence tools
Bachelor's degree
Internal employee customer service
System testing
Data access controls implementation
Smartsheet
Microsoft 365 support
Access control management
Training & development
Data analytics technologies
Microsoft Dynamics
System security implementation

Full Job Description

Summary/Objective

This is a full-time position that reports to the Director of Business Systems Analysis. We are looking for someone who is tech savvy, curious and energized by new technology. This position will be supporting multiple systems including but not limited to MS Business Central, OMZY, Rockton, Eone, Power BI, Smartsheet, Salesforce, Office 365, and users throughout the organization. This is not a role a support role for Windows / Active Directory / Azure AD administration; Network, server, or infrastructure management; Desktop or hardware support; or Cybersecurity.

Job Duties

Establishes and maintains user accounts, roles, tasks and objects ensuring appropriate permissions are in place while maintaining system security and data integrity.
Provides day-to-day support to all users, troubleshooting problems, and providing aid in resolutions by working with system partners to resolve issues.
Supports Director with new projects, implementations, upgrades, configurations, and testing & supporting systems in a production environment.
Trains users and involved in the development of training materials.
Continually learns new systems and in order to stay to up to date on all new technologies.
Works efficiently and responds with urgency to internal stakeholders requests and completes tasks on time, with limited direction

Competencies

Systems administration
Technology curious
Excellent customer service
Problem Solver
Collaborative
Ethical Practice

Preferred Education and Experience

Bachelor’s degree or experience in System Administration with a minimum of three (3) years’ experience
Experience handling confidential and sensitive information
Experience working in any of the below:
- MS Dynamics 365 Business Central
- Power BI or other analytic tools
- Office 365 Power APP/Flows
- Smartsheet
Ability to clearly communicate – verbal and written

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Physical Requirements

While performing the duties of this job, much of the work may be done sitting at a desk, using a computer, typing, handling phone calls, filing, and using office equipment such as like printers and copiers. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary Range

The base annual salary range offered for this position is based on numerous factors, including job-related skills and knowledge, experience, specific location, relevant education and/or training. In addition to the annual salary, we offer a full benefits package.

Guidepost Solutions is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or genetic information or any other characteristic protected by law.

Quick Apply

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