Assistant Guest Services Manager
Evolution Parking & Guest Services —Sarasota, FL
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Organizational skills
- Communication skills
- Opportunities for advancement
Quick Apply
Counselor
Evolution Counseling Services, LLC —Huntingdon, PA
- $42,000 - $46,000 a year
- Email
- Mid-level
- Master's degree
- Experience working with children
- Health insurance
- Dental insurance
Quick Apply
9d
Family Therapist
Evolution Counseling Services, LLC —Huntingdon, PA
- $46,000 - $52,000 a year
- Full-time
- Master's degree
- Social Work
- In-person
- Health insurance
- Dental insurance
Quick Apply
9d
Multidimensional Family Therapist (MDFT)
Evolution Counseling Services, LLC —Altoona, PA
- $46,000 - $52,000 a year
- Full-time
- Hybrid work
- Master's degree
- Social Work
- Entry level
- Health insurance
- Dental insurance
Quick Apply
9d
Valet Cashier
Evolution Parking & Guest Services —Atlanta, GA
- Ability to stand for extended periods
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
Equipment Operator - Northeast Region (PA)
EVOLUTION WELL SERVICES OPERATING L —Harrisburg, PA
- Overtime
- Background check
- Pass drug screening
- English
Turbine Operator Training Apprentice
EVOLUTION WELL SERVICES OPERATING L —The Woodlands, TX
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
Equipment Operator- West Texas/South Texas Region
EVOLUTION WELL SERVICES OPERATING L —Midland, TX
- Overtime
- Background check
- Pass drug screening
- English
Maintenance Scheduler
Evolution Well Services —Midland, TX
- Weekends as needed
- Background check
- Microsoft Excel
- Oracle
- Health insurance
- Dental insurance
Quick Apply
Shop Electrical Technician
Evolution Well Services —Midland, TX
- Weekends as needed
- Background check
- Pass drug screening
- English
- Health insurance
- Dental insurance
Quick Apply
Valet Attendant
Evolution Parking & Guest Services —Savannah, GA
- $8 - $20 an hour
- Part-time
- 3 years
- Ability to lift 50 pounds
- Clean MVR report
- Paid training
- On-the-job training
Quick Apply
Valet Attendant
Evolution Parking & Guest Services —Savannah, GA
- $9 - $20 an hour
- Part-time
- 3 years
- Ability to lift 50 pounds
- Clean MVR report
- Paid training
- Paid holidays
Quick Apply
Valet Attendant
Evolution Parking & Guest Services —Savannah, GA
- Part-time
- 3 years
- Ability to lift 50 pounds
- Clean MVR report
- Paid training
- Paid holidays
Quick Apply
Customer Success Engineer Tech
EVOLUTION WELL SERVICES OPERATING L —The Woodlands, TX
- Weekends as needed
- Hybrid work
- Background check
- 18 years or older
- Bachelor of Science
Valet Ramp Captain
Evolution Parking & Guest Services —Savannah, GA
- Part-time
- Mid-level
- Organizational skills
- Communication skills
- Opportunities for advancement
Quick Apply
Valet Attendant
Evolution Parking & Guest Services —Savannah, GA
- $8 - $16 an hour
- Part-time
- 3 years
- Ability to lift 50 pounds
- Clean MVR report
- Paid training
- On-the-job training
Quick Apply
Overnight Valet Attendant
Evolution Parking & Guest Services —Savannah, GA
- Part-time
- 3 years
- Ability to lift 50 pounds
- Clean MVR report
- Paid training
- Paid holidays
Quick Apply
Valet Ramp Captain
Evolution Parking & Guest Services —Miami Beach, FL
- $11.50 - $17.50 an hour + tips
- Part-time
- Mid-level
- Organizational skills
- Communication skills
- Paid holidays
- Employee assistance program
Quick Apply
Valet Ramp Captain
Evolution Parking & Guest Services —Austin, TX
- $13.50 - $26.00 an hour
- Part-time
- Mid-level
- Organizational skills
- Communication skills
- Opportunities for advancement
Quick Apply
Valet Ramp Captain
Evolution Parking & Guest Services —Sarasota, FL
- Part-time
- Mid-level
- Organizational skills
- Communication skills
- Opportunities for advancement
Quick Apply

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Assistant Guest Services Manager

Evolution Parking & Guest Services -
Sarasota, FL

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year

Benefits

Opportunities for advancement

Qualifications

Mid-level
Organizational skills
Communication skills

Full Job Description

Job Summary

The Assistant Guest Services Manager will be responsible for assisting the Guest Services Manager in overseeing and coordinating all activities related to the Valet operations. The Assistant Guest Services Manager will proactively approach, greet, and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.

Essential Responsibilities

Ensure each guest receives outstanding service by providing a friendly environment, which includes proactive greeting and thanking each guest.
Assist the Guest Services Manager in coordinating all activities related to valet operation.
Recommend measures to improve performance, guest satisfaction, and increase efficiency.
Perform Evolution and Forbes Standards training as required.
Assist the Guest Service Manager in conducting the “Daily Huddle” during all shifts.
Authorize and manage break schedules and other shift options as required.
Ensure standards of professionalism and cleanliness are always maintained.
Recruit qualified applicants for each position; ensuring adequate staff meet operational requirements.
Provide feedback to the Guest Service Manager for associate performance reviews and driving evaluations.
Provide input on personnel actions such as hiring, promotions, disciplinary measures, and termination.
Ensure quality assurance and management visibility to maintain high standards of quality, reliability, and safety.
Motivate and persuade team members to provide exceptional service.
Assist the Guest Services Manager in monitoring and enforcing established dress code and hygiene guidelines, including being properly identified, consistently applied, and followed.
Prepare schedules and compile payroll data as requested by the Guest Services Manager.
Assist with processing deposit verifications and auditing cash flow, tip pool, ticket counts, key counts, car counts, and management-approved complimentary parking.
Conduct lot inspections and suggest functional improvements as requested by the Guest Services Manager.
Assist the Guest Services Manager with prompt investigation of claims, providing support whether denied or approved.
Other duties as assigned.

Minimum Education Required

Associate's Degree, High School Diploma, or GED required, or relevant working experience.
Understanding of general business practices including accounting, human resources, and customer service.

Minimum Experience Required

Experience in valet parking.
Valid US Driver's License.
2+ years in a management position.
Experience with HRIS platforms, such as ADP.
Experience with Customer Service.

Skills Required

Strong customer service and client relationship skills.
Excellent oral and written communication skills.
Strong technology proficiency.
Strong organizational skills with a proven track record of meticulous attention to detail and accuracy.
Ability to collaborate effectively and work as part of a team.
Exceptional attention to detail and ability to multitask in a fast-paced, deadline-driven environment.

Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

#69

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