Department: Administration
Reports to: President
Position Type: Full-Time (40 hours/week)
Location: USA
FLSA Status: N/A
Travel Required: As Needed
BRIEF SUMMARY
The Director of Software Engineering provides strategic and technical leadership for the design, modernization, delivery, and long-term evolution of PrecisionCare’s software platforms. This role is responsible for setting the overall development vision, leading modernization initiatives, and ensuring the organization delivers secure, scalable, and high-quality software solutions aligned with business objectives. The Director oversees architecture, engineering standards, team performance, and delivery execution- while providing senior technical guidance and mentoring engineering mangers and senior developers. The Director partners closely with Product, Executive Leadership, and cross-functional stakeholders in the US and Canada to translate business strategy into technical roadmaps. A strong emphasis is placed on secure development practices, AI-assisted development, and continuous improvement of engineering processes.
Reasonable accommodations statement: to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL FUNCTIONS
Strategic & Technical Leadership
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Define and own the software development strategy and technical roadmap
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Lead modernization initiatives, including legacy system transformation to modern architectures
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Establish and enforce architectural standards, engineering best practices, and secure coding guidelines
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Serve as a senior technical authority for complex design and vendor integration decisions
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Ensure alignment between business priorities and engineering execution
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Implement AI tools and engineering processes that improve development workflow efficiency, software quality, and delivery outcomes
Team Leadership & Delivery
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Lead, mentor, and develop managers and senior developers
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Drive accountability for delivery timelines, quality metrics, and technical outcomes
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Build a high-performance engineering culture focused on ownership, quality, and continuous improvement
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Partner with Product Management to refine requirements and balance scope, quality, and timelines
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Provide accurate forecasting for capacity, delivery milestones, and modernization initiatives
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Collaborate with AI teams across the Exa (Holdco) ecosystem to share and adopt best practices
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Actively build, contribute to, and participate in the broader Exa (Holdco) ecosystem to accelerate innovation and technical alignment
Architecture, Quality & Security
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Oversee system architecture for APIs, web applications, and data platforms
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Ensure comprehensive unit testing, code review practices, and automated quality controls
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Champion security-first development and compliance with healthcare relevant frameworks (HIPPA, HITRUST, SOC 2 Type @) and applicable PHI handling standards.
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Reduce technical debt, improve system reliability, and minimize production incidents
AI-Assisted Development & Innovation
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Define standards for effective and responsible use of AI-assisted development tools
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Leverage AI tools to accelerate modernization, testing, documentation, and developer productivity
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Evaluate emerging technologies and recommend adoption where they align with company goals
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Ensure AI-generated code is reviewed, tested, hardened, and production-ready
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Leverage AI to accelerate modernization initiatives and improve customer-facing product outcomes
- Collaborate with AI teams across the Exa ecosystem to align on tooling, patterns, and best practices
- Actively participate in and contribute to the Exa ecosystem to share learnings and influence future capabilities
Cross-Functional Collaboration & Communication
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Collaborate closely with Product, QA, Support, Security, and Executive Leadership
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Communicate technical strategy, progress, risks, and trade-offs clearly to non-technical stakeholders
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Represent Engineering in leadership meetings and planning sessions
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Partner with internal & HoldCo stakeholders to align engineering practices, tooling, and innovation strategies using AI
Documentation & Process Improvement
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Ensure systems, architectures, and processes are well documented
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Continuously improve development processes, CI/CD pipelines, and DevOps practices
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Advocate for and implement engineering best practices across the organization
KNOWLEDGE AND SKILLS
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Expert-level understanding of modern software architecture, APIs, and web technologies
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Strong proficiency with .NET, Angular, SQL Server, and modern cloud-ready architectures
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Proven experience leading software teams and large-scale modernization initiatives
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Deep understanding of secure development, testing strategies, and performance optimization
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Experience with DevOps, CI/CD pipelines, Git, and release management
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Ability to effectively leverage AI tools within engineering workflows
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Excellent leadership, communication, and stakeholder management skills
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Strong organizational, strategic planning, and decision-making abilities
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Experience implementing AI tools and workflows that improve engineering efficiency and customer outcomes
PREFERRED
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Experience modernizing legacy enterprise applications
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Experience managing distributed or international development teams
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Familiarity with containerization, cloud platforms, and scalable system design
EDUCATION AND QUALIFICATIONS
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10+ years of professional software development experience, including 5+ years leading engineering teams (managing mangers preferred)
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Direct experience building software in healthcare or another regulated environment, including hands-on exposure to HIPAA, HITRUST, and or SOC2 Type @ compliance and PHI handling standards
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Bachelor’s degree in Computer Science or a related field (Master’s degree preferred)
WORK ENVIRONMENT
This position is fully remote, requiring employees to maintain a private, dedicated work area to ensure the confidentiality of information. Reliable high-speed internet connectivity is required at all times to support collaboration with distributed teams and access to cloud-based systems.
