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Medical Collections Specialist
Global IT Resources —Houston, TX
- $17 - $18 an hour
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
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Medical Collections Specialist

Global IT Resources -
Houston, TX

Quick Apply

Job Details

Full-time | Contract
$17 - $18 an hour
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Life insurance

Qualifications

Spreadsheets
Meditech
Windows
Desktop applications
Productivity software
Epic
Medical debt collection accounts
Collections account management
Patient collections management

Full Job Description

Patient Account/Medical Collections Specialist

Summary

Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection.
This involves performing collection activities related to follow-up and account resolution, and includes communication to patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines. Patient and client satisfaction is essential.
Associates in the collection units are expected to have knowledge of the overall collection work processes for both active AR and BD inventory. Possesses thorough understanding of the hospital revenue cycle with specialization in hospital billing, follow-up, and the account resolution process.
Utilizes and applies industry knowledge to resolve aged accounts receivable by working various account types including, but not limited to: hospital and/or professional claims, governmental and/or non-governmental claims, denied claims, and high-priority accounts.
Manages multiple work queues for follow-up and denials by engaging payor websites and initiating calls to ensure prompt payment of medical claims. Pursues and/or follows up on appeals. Initiates communication with coding teams and clinical staff when coding-related and medical necessity appeals are warranted.
Identifies denial trends and notifies Supervisor and/or Manager to prevent future denials and further delays in payments. Makes recommendations for resolution.
Remains open-minded with change, maintains performance during periods of change, and understands changes in tasks and/or environment as well as the basis for change.
Possesses the ability to professionally communicate (in all forms) with payer resources such as websites, email, telephone, and customer service departments.
Demonstrates a cooperative and positive attitude toward clients, management, and co-workers by responding politely and professionally and being a valued team player.
Ability to meet departmental standards for quality and productivity.

Requirements

Must have a minimum of 3 years’ experience in a Customer Service call center environment with a focus on healthcare billing/collections or in a collection agency environment
OR 3 years’ experience working in a client service or marketing capacity, preferably in a healthcare or collection agency environment
General hospital A/R accounts knowledge is required
PC skills in a Windows environment are required
Solid knowledge and utilization of desktop applications including Word and Excel are essential
College education, previous Insurance Company claims experience, and/or healthcare billing trade school education may be considered in lieu of formal hospital experience

Pay: $17.00 - $18.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance

Experience:

Epic and Meditech: 1 year (Required)
medical billing/collections in a hospital setting: 1 year (Required)

Work Location: In person

Quick Apply

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