Top 5 Extreme technologies Jobs

IT Support Helpdesk (Tier 1)
Extreme Data Technologies —Fredericksburg, VA
- Online Application
- 5 years
- Research
- Continuous improvement
Production Manager
Extreme Microbial Technologies —Dayton, OH
- $60,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Flexible spending account
- Paid time off
Quick Apply
10d
System Engineer (Tier 2)
Extreme Data Technologies —Fredericksburg, VA
- Online Application
- Research
- Windows
- Bachelor's degree
Senior Network Engineer (Tier 3)
Extreme Data Technologies —Falls Church, VA
- Online Application
- Windows
- Bachelor's degree
- Senior level

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IT Support Helpdesk (Tier 1)

Extreme Data Technologies
Fredericksburg, VA

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Job Details

Qualifications

Testing and evaluation
Network testing

Full Job Description

Extreme Data Technologies (XDT) is seeking highly technical and extremely motivated individuals to join an ever changing support environment. As an IT Support Helpdesk representative, the candidate will provide accurate, courteous, timely and effective customer service. This position will require expert research utilizing a technical library database and providing support and solutions via telephone, email and website inquires. The nature of these inquiries includes but is not limited to requests for information regarding electronic surveillance solutions, communications devices, technical capability information, lawful intercept processes and procedures, technical gaps, tactical solutions, technical articles, technical white papers and user manuals.

The supported customer base will be various departments of law enforcement and will require the successful candidate to have Top Secret clearance. The candidate will need to be able to accommodate various scheduling hours as the helpdesk will operate on a 24 hour per day, 365 day a year schedule . As a team member, the candidate will contribute towards process improvement, and will be need to have the ability to perform testing and evaluation of networks.

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Required Qualifications:

A minimum of 5-7 years experience in a high volume technical support environment
Active Top Secret Clearance
Network Engineer Experience
Flexibility in scheduling hours in order to meet 24 hr. per day 365 day a year support needs
Knowledge of electronic surveillance solutions, communications devices, technical capability information, lawful intercept processes and procedures
Strong ability to perform research of technical library databases and providing technical solutions to clients
Call center experience within a division of law enforcement would be preferred

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IT Support Helpdesk (Tier 1)

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