Top 11 Eze castle integration Jobs

Systems Engineer – Client Services (On-Site)
Eze Castle Integration Inc —New York, NY
- Up to $90,000 a year
- Microsoft Excel
- Azure
- Microsoft Outlook
- 401(k)
- Paid time off
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Managing Director - West Region
Eze Castle Integration Inc —Los Angeles, CA
- $225,000 - $300,000 a year
- Hybrid work
- 7 years
- Master's degree
- Bachelor's degree
- 401(k)
- Paid time off
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Senior Network Escalation Engineer
Eze Castle Integration Inc —Dallas, TX
- $125,000 a year
- Morning shift
- 8 years
- Analysis skills
- Bachelor's degree
- 401(k)
- Paid time off
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Cloud Architect
Eze Castle Integration Inc —Dallas, TX
- $155,000 a year
- Hybrid work
- AWS
- Continuous improvement
- Mentoring
- 401(k)
- Paid time off
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Senior Network Engineer, Implementation
Eze Castle Integration Inc —Dallas, TX
- $130,000 a year
- Azure
- 5 years
- Research
- 401(k)
- Paid time off
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Network Implementation Manager
Eze Castle Integration Inc —Dallas, TX
- Up to $142,000 a year
- Hybrid work
- Computer science
- Computer Science
- HIPAA
- 401(k)
- Paid time off
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Cyber Security Engineer (DevSecOps)
Eze Castle Integration Inc —New York, NY
- Up to $150,000 a year
- Hybrid work
- Computer science
- Azure
- Computer Science
- 401(k)
- Paid time off
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Onshore Senior Product Manager- Digital Services
Eze Castle Integration Inc —New York, NY
- Up to $145,000 a year
- Hybrid work
- Computer science
- 7 years
- Computer Science
- 401(k)
- Paid time off
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Client Technology Manager
Eze Castle Integration Inc —San Francisco, CA
- Up to $152,000 a year
- Hybrid work
- Google Workspace
- Azure
- Office
- 401(k)
- Paid time off
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9d
Technical Architect
Eze Castle Integration Inc —New York, NY
- Up to $150,000 a year
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- 401(k)
- Paid time off
Quick Apply
1d
Senior Cyber Security Engineer (DevSecOps)
Eze Castle Integration Inc —New York, NY
- Up to $150,000 a year
- Hybrid work
- Computer science
- Azure
- Computer Science
- 401(k)
- Paid time off
Quick Apply
3d

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Systems Engineer – Client Services (On-Site)

Eze Castle Integration Inc -
New York, NY

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Job Details

Up to $90,000 a year

Benefits

401(k)
Paid time off
Life insurance
Pet insurance

Qualifications

Desktop computer repair
Authentication
Customer communication
IT user and group management
GPO
Laptop (troubleshooting support)
Hardware maintenance
Technology security practices
Email configuration (technical support)
Computer hardware
Desktop (troubleshooting support)
Remote access management
Remote access software
VPN management
Desktop administration

Full Job Description

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.

At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world.

The Opportunity:

We are seeking an enthusiastic, personable, and qualified Field Services Engineer to join our amazing team! In this role, you will provide end-user desktop support to multiple users running Windows, Exchange and Office 365 environments.

The Field Services Engineer will provide desktop support and end-user server administration for all client issues while responding to Level 1 and 2 service tickets. You will work shoulder to shoulder with an awesome team and escalate all problems to the next level of support for guidance as well as contact third-party vendors for warranty service repair.

In this onsite role, you may be designated to one or more of our flagship clients in NYC. You may occasionally be required to travel within the NY tri-state area.

What you will do:

Resolve level 1 and 2 support cases and work orders associated with end-user issues, physical and cloud infrastructure, and project related tasks
See the world through the eyes of the customer by setting client expectations appropriately throughout the troubleshooting process
Resolve incidents and requests related to, but not limited to the following: Mail Application/Office 365 issues, Client/Server Connectivity issues, Time Sensitive and VIP Workstation incidents, File Restores, Remote Access incidents (Citrix and Terminal Services), Password Resets, Networked Printer Issues to name a few
Execute basic system maintenance including software and operating system patching, software version upgrades and critical patch applications
Provide support of Active Directory such as add/remove users, password resets, Group Policy application, task scheduling
Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device Management (MDM)
Occasional travel within the tri-state area as needed.

Support work includes:

User desktop support – Requests and Incidents
Effectively escalating to senior IT team members
Walking the trading desk floor to assist traders with IT requests/issues
RCA Work when not on user support tickets
Knowledge and experience working with the above technologies and able to troubleshoot issues by reviewing/analyzing logs and event viewer processes

Who you are:

Excellent communication skills with a strong ability to articulate technical information to non-technical people. Jargon need not apply here!
Excellent prioritization skills and an ability to see the world through the eyes of the customer
Bachelor’s Degree in Information Technology related field, or 3+ years of equivalent combination of technical experience and education in the following:
- Microsoft Office 365 (O365)
- Microsoft Operating Systems such as Windows Server and Windows 11
- Installing and configuring computer hardware operating systems and applications
- Active Directory including account creation, modification and password resets
- Microsoft Office products including Outlook, Excel, Word, PowerPoint and SharePoint
- Client VPN setup and troubleshooting
- Understanding of e-mail and spam technologies, and how messaging flows through these systems
- Basic understanding of cyber-security concepts and technologies, such as Multi-Factor Authentication (MFA)
- Hands-on hardware experience with desktops, laptops, and servers
- Familiarity with file system support including permissions, sharing, backups and restores
- Experience with cloud platforms such as Microsoft 365 suite
- Hybrid Cloud
- AD & DCs
- Online Exchange O365 and Onprem Exchange server
- Windows 10 and 11 desktop/laptop

Bonus points if you have:

Experience with Managed Service Providers (MSP)
Experience with VM Ware
Experience with Azure

ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and the range for this role is a maximum of $90,000 annually with flexible PTO, health benefit eligibility the first of the month, life insurance, pet insurance, 401K and so much more! If you believe you’d be a great fit and are ready for your best job ever, we’d like to hear from you!!

Love Your Job, Share Your Technology Passion, Create Your Future Here!

#LI-Onsite

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

eze castle integration jobs

Systems Engineer – Client Services (On-Site)

Managing Director - West Region

Senior Network Escalation Engineer

Cloud Architect

Senior Network Engineer, Implementation

Network Implementation Manager

Cyber Security Engineer (DevSecOps)

Onshore Senior Product Manager- Digital Services

Client Technology Manager

Technical Architect

Senior Cyber Security Engineer (DevSecOps)

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