BENEFITS:
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Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program
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Free Short-Term Disability (up to $750/week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment
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Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary)
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Paytient Healthcare Spending
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401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)
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Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)
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Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan
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Free Employee Assistance Program (EAP)
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Travel Assistance Program
OTHER BENEFITS:
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Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)
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Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)
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50% subsidy for public transportation expenses
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Referral program of $250 per successfully referred new hire
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Complimentary cafeteria meals
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Monthly employee appreciation events
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Employee Exercise Room
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Community Service Events
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This position is eligible for overtime
WHY THE RENAISSANCE SEATTLE HOTEL?
Were you always the curious kid who opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “why” in you. If you’ve got authentic style, a natural curiosity, and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU!
Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be an Outlet Manager, Director of Beverage & Food, a General Manager or more? We’ll support you all the way.
ABOUT OUR MANAGEMENT COMPANY
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The R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. The company built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come
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Ownership is also the management company – No red tape
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The company values longevity – nearly half of our team has been with us 5+ years
ABOUT OUR HOTEL
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4th largest hotel in Seattle with 557 rooms, 28,000 sq. ft of meeting space
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Stable operation – the hotel has never been sold
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Three onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee Bar
JOB SUMMARY
We are seeking a Renaissance Navigator (Outlet Supervisor) to use their passion for discovery to add creativity and originality to the way they deliver unique and personalized experiences to our guests. The successful Navigators are innovators and are relentless explorers, constantly seeking out the latest and greatest opportunities to serve and impress our guests, and of course, they are relationship builders. This position reports to the Outlet Manager, and the primary responsibilities are listed below, including but not limited to the following:
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Maintain an active presence on the floor, to ensure maximum service at all times to all of our guests
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Fill in as needed during busy times: taking tables, bussing, bartending, etc., and filling in for shifts when needed
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Knowledge of menu items, ingredients, and preparation
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Familiarity with all beverage products and a working knowledge of bar operations
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Bridge communications of staff concerns to the manager as well as being supportive of management decisions, while relaying all communications in a clear, professional and supportive manner
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Ensure the highest quality of food and beverages and service related to the operation of the restaurant
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Administering corporate sales promotion programs and developing and implementing local sales promotion programs
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Maintain a high level of professional appearance, demeanor, work ethic and image of self and develop the same in team members
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Exhibit, execute, and train all staff to have a discerning eye, with meticulous attention to detail and professional service at all times
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Work with the Outlet Manager in developing departmental programs to ensure high sales and consistent upselling of premium products
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Communicate effectively between departments, with the Outlet Manager and Director of Beverage and Food within the area of responsibility
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Implement, exhibit, and support Renaissance Hotels and Resorts' operating policies, procedures, and standards
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Ensure all employees are properly inducted, oriented, and trained into the department and their job
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Maintaining positive employee relations in a supportive environment
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Operate in compliance with local, state, and federal laws and regulations to ensure a legal and harassment-free workplace
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Ensure the safety practices of employees and guests throughout the hotel, assisting in the maintenance of proper emergency and security procedures
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Ability to gain a working knowledge to actively practicing the hotel’s emergency procedures and loss prevention guidelines
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Performing special projects as requested
QUALIFICATIONS:
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Two years of related restaurant experience, preferably in a hotel environment
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Experience in a lead or supervisory role, training staff
Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion. For inquiries regarding this specific job posting, please e-mail us at [email protected].
