Future Automotive Manager (Manager in Training) Customer Experience & Operations Leadership
FTD Auto | Bartlett, IL
$55,000+ First-Year Earning Potential
(Base Pay + Performance Commission)
We're Not Hiring a Service Advisor.
We're developing our next leader.
FTD Auto is looking for a motivated, customer-focused professional who wants more than just another job. We're searching for someone with leadership potential—someone who wants to grow into an Assistant General Manager, General Manager, or future leadership role within our company.
If you're looking for a position where you simply answer phones and write estimates, this isn't it.
If you're looking for an opportunity to build a career, lead a team, make an impact, and be developed into management, keep reading.
Who We Are
FTD Auto is a family-owned automotive repair shop committed to providing an exceptional customer experience while continuously raising the standard for our industry.
We believe great businesses aren't built by average people.
They're built by people who take ownership, care deeply about their customers, and constantly look for ways to improve.
That's exactly who we're looking for.
This Position Is For Someone Who...
- Wants to become a leader.
- Doesn't wait to be told what needs to be done.
- Solves problems before they become emergencies.
- Takes ownership instead of making excuses.
- Loves helping people.
- Thrives in a fast-paced environment.
- Wants feedback because they want to improve.
- Enjoys learning new technology and using tools like ChatGPT, MotoVisuals, Shift, and modern shop software to become more effective.
- Understands that outstanding customer service is what keeps a business growing.
What You'll Learn
This isn't just customer service.
You'll learn how to:
- Lead daily shop operations.
- Create an exceptional customer experience.
- Prioritize and manage workflow.
- Communicate effectively with customers and technicians.
- Resolve challenges professionally.
- Increase efficiency through technology and AI.
- Build trust with customers.
- Develop leadership and management skills.
Our goal is to develop someone who can confidently step into a leadership role as our company continues to grow.
The Kind of Person We're Looking For
We're looking for builders.
People who create momentum.
People who ask, "What can I do to help?"
People who notice when something needs attention and handle it.
People who care enough to do the little things well.
People who strive for excellence—not because someone is watching, but because that's who they are.
What We Offer
- $55,000+ first-year earning potential through base pay and performance commission
- Paid leadership development
- Hands-on management training
- Career advancement opportunities
- Modern technology and AI tools
- Family-owned culture
- A company that invests in people who invest in themselves
This Position Is NOT For Everyone
We're not looking for someone who wants to clock in, do the minimum, and clock out.
We're looking for someone who wants to build a career.
Someone who wants to become a leader.
Someone who wants to be challenged.
Someone who wants to grow.
If that sounds like you, we'd love to meet you.
Your career starts here. Your leadership journey starts now.
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
