Top 54 Graystone Jobs

APPOINTMENT SCHEDULER
GRAYSTONE OPHTHALMOLOGY ASSOCIATES PA —Hickory, NC
- Full-time
- Medical office experience
- Basic math
- HIPAA
PATIENT REPRESENTATIVE
GRAYSTONE OPHTHALMOLOGY ASSOCIATES PA —North Wilkesboro, NC
- Full-time
- Basic math
- Windows
- Organizational skills
Guest Services Agent
Graystone Lodge —Boone, NC
- $14 - $17 an hour
- 8 hour shift
- Hotel
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
14d
Medical Device Technician
Graystone Medical, LLC —Beaumont, TX
- $15 - $18 an hour
- Full-time
- Medical office experience
- Clinic
- Organizational skills
Quick Apply
Medical Coder
GRAYSTONE OPHTHALMOLOGY ASSOCIATES PA —Hickory, NC
- Full-time
- Mid-level
- Continuous improvement
SURGERY SCHEDULER
GRAYSTONE OPHTHALMOLOGY ASSOCIATES PA —Lenoir, NC
- Full-time
- Surgery
- OSHA
- Computer literacy
Night Auditor
Graystone Lodge —Boone, NC
- $15 - $18 an hour
- Part-time
- Hotel
- In-person
- Entry level
Quick Apply
13h
Commission-Based Real Estate Agent – Work with Investors + Get Trained in AI Marketing & SEO
Graystone Investment Group —Tampa, FL
- From $1 a year
- Full-time
- Real Estate License
- In-person
- Entry level
Quick Apply
14d
Masonry Architectural Sales Representative
Willamette Graystone —Tualatin, OR
- Online Application
- Microsoft Excel
- Microsoft Outlook
- 5 years
Billing Office Representative
GRAYSTONE OPHTHALMOLOGY ASSOCIATES PA —Hickory, NC
- Full-time
- Basic math
- Mid-level
- Office
Machine Operator
Willamette Graystone —Bend, OR
- Online Application
- In person
- Pass drug screening
- Forklift
- Pre-employment physical examination
11d
Ophthalmic Medical Assistant (Uncertified)
Graystone Eye —Hickory, NC
- OSHA
- Computer literacy
- Basic math
OPTICAL TECHNICIAN (non-cert)
GRAYSTONE OPHTHALMOLOGY ASSOCIATES PA —Lenoir, NC
- Full-time
- Computer literacy
- High school diploma or GED
- Analysis skills
MEDICAL LICENSED AESTHETICIAN
GRAYSTONE OPHTHALMOLOGY ASSOCIATES PA —Hickory, NC
- Full-time
- Surgery
- Basic math
- Mid-level
CONTACT LENS TECH (non-cert)
GRAYSTONE OPHTHALMOLOGY ASSOCIATES PA —Lincolnton, NC
- Medication administration
- OSHA
- Sales
Ophthalmic Medical Assistant (Uncertified)
GRAYSTONE OPHTHALMOLOGY ASSOCIATES PA —Lenoir, NC
- Full-time
- OSHA
- Computer literacy
- Basic math
Math Tutor / Intervention
Gray Stone Day School —Misenheimer, NC
- Part-time
- School experience
- Classroom
- High school
- Flexible schedule
Business Office Insurance Representative
GRAYSTONE OPHTHALMOLOGY ASSOCIATES PA —Hickory, NC
- Full-time
- Basic math
- Research
- Mid-level
11d
Preoperative / Postoperative Registered Nurse
GRAYSTONE OPHTHALMOLOGY ASSOCIATES PA —Hickory, NC
- Per diem
- Nursing
- Surgery
- RN License
LPN Ophthalmic Technician
GRAYSTONE OPHTHALMOLOGY ASSOCIATES PA —Hickory, NC
- Full-time
- OSHA
- Computer literacy
- BLS Certification

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APPOINTMENT SCHEDULER

GRAYSTONE OPHTHALMOLOGY ASSOCIATES PA
Hickory, NC

Apply Now

Job Details

Full-time

Qualifications

Phone communication
High school diploma or GED

Full Job Description

JOB SUMMARY

The Appointment Scheduler plays a key role in creating a positive first impression for our multi-office ophthalmology practice. This position is responsible for coordinating appointments for over 15 providers, including ophthalmologists and optometrists, across multiple locations. Success in this role requires excellent phone communication skills, attention to detail, empathy, and the ability to adapt to frequent changes in provider schedules. This is a fast-paced, phone based role with no in-person patient contact.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned

Answer a high volume of incoming calls professionally and efficiently. Expected to handle 60-100 calls per day in a team environment.
Schedule and reschedule patient appointments across multiple locations and provider types.
Handle last-minute changes due to provider availability, often requiring quick rescheduling and patient communication.
Triage patient concerns and direct inquiries appropriately within the organization.
Accurately enter and verify demographic, insurance, and referral information.
Follow a Scheduling Call Script and meet all required fields in appointment details.
Monitor and correct provider schedules as needed. This includes running reports as needed for your assigned provider.
Respond to appointment requests via patient portal, website, and internal tasks.
Collaborate with clinical and administrative staff to support continuity of care.
Maintain confidentiality and comply with HIPAA regulations.
Provide support with additional tasks as needed.

WHO WILL THRIVE IN THIS ROLE

This position may be a strong fit for you if you:

Enjoy working on the phone and behind the scenes in a team environment.
Are calm, empathetic, and confident when handling complex or frustrated callers.
Embrace change and adapt quickly to shifting priorities.
Take pride in accuracy and clear communication.
Are comfortable using multiple software systems simultaneously.

WORK SCHEDULE AND EXPECTATIONS

This is a full-time, in-person position.
Standard work hours are 7:50 AM to 5:00 PM, Monday through Friday.
Occasional Saturday coverage is required.
Attendance at monthly meetings and one-on-one check-ins are required.
Punctuality and reliability are essential due to the interdependent nature of the role.
Flexibility is important; provider schedules are subject to change and may require last-minute adjustments that require patient reschedules.

QUALIFICATIONS

To perform this job successfully, an individual should meet the following qualifications:

Prior experience in a call center or busy medical office is preferred.
Prior experience in customer service is strongly preferred.
Familiarity with medical terminology and insurance is helpful.
Strong communication, problem-solving, and organizational skills.
Comfortable working in a dynamic environment with frequent changes.
Proficient in using Windows-based software and electronic medical records.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent required.
One-year certificate from college or technical school is preferred.
3-6 months related experience or equivalent combination of education and experience.

LANGUAGE SKILLS

Read and comprehend instructions, correspondence, and memos.
Compose professional correspondence.
Communicate effectively and respectfully with patients, physicians, and team members.

MATHEMATICAL SKILLS AND REASONING ABILITY

Basic math skills including calculating ages
Ability to follow procedures and respond to common scheduling problems

PHYSICAL DEMANDS

Frequent sitting, speaking, and computer use
Occasional standing, walking, bending, and lifting (up to 20 lbs.)
Must be able to adjust focus and work at a screen for extended periods

WORK ENVIRONMENT

Moderate noise level in multi-cubicle office setting
Fast-paced environment with frequent physician schedule changes

Apply Now

Refine Your Search

graystone jobs

APPOINTMENT SCHEDULER

PATIENT REPRESENTATIVE

Guest Services Agent

Medical Device Technician

Medical Coder

SURGERY SCHEDULER

Night Auditor

Commission-Based Real Estate Agent – Work with Investors + Get Trained in AI Marketing & SEO

Masonry Architectural Sales Representative

Billing Office Representative

Machine Operator

Ophthalmic Medical Assistant (Uncertified)

OPTICAL TECHNICIAN (non-cert)

MEDICAL LICENSED AESTHETICIAN

CONTACT LENS TECH (non-cert)

Ophthalmic Medical Assistant (Uncertified)

Math Tutor / Intervention

Business Office Insurance Representative

Preoperative / Postoperative Registered Nurse

LPN Ophthalmic Technician

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