Top 25 Greatamerica Jobs

Account Support Advisor
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- US work authorization
- Profit sharing
- Health savings account
Sales Support Specialist
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Microsoft Office
- High school diploma or GED
- Bachelor's degree
- Profit sharing
- Health savings account
Customer Service Representative
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- High school diploma or GED
- Profit sharing
- Health savings account
Account Resolution Specialist
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Basic math
- Research
- Mid-level
- Profit sharing
- Health savings account
Teller - GreatAmerica Bank - Hiawatha Location
GreatAmerica Financial Services —Hiawatha, IA
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Profit sharing
- Health savings account
Documentation Specialist
GreatAmerica Financial Services —Cedar Rapids, IA
- Overtime
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- US work authorization
- Profit sharing
- Health savings account
Product Manager
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Computer Science
- Computer literacy
- US work authorization
- Profit sharing
- Health savings account
Manager, Salesforce Engineering
GreatAmerica Financial Services —Dallas, TX
- Full-time
- Hybrid work
- Computer literacy
- Analysis skills
- Bachelor's degree
- Profit sharing
- Health savings account
Director, Enterprise Architecture
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Azure
- Computer Science
- System design
- Profit sharing
- Health savings account
Collections Specialist
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Basic math
- Research
- Mid-level
- Profit sharing
- Health savings account
Physical Security Technician
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Health savings account
Credit Analyst - SMG Direct Programs
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Finance
- Profit sharing
- Health savings account
Data Architect
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- 7 years
- Computer Science
- Computer literacy
- Profit sharing
- Health savings account
Sales Support, Development - SMG Unit
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Marketing
- Basic math
- Research
- Profit sharing
- Health savings account
5d
Director, Data Analytics & Insights
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- 5 years
- Finance
- SQL
- Profit sharing
- Health savings account
12d
Senior Software Engineer - Integrations
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Azure
- 5 years
- Computer literacy
- Profit sharing
- Health savings account
Accountant II
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- CPA
- No experience needed
- Research
- Profit sharing
- Health savings account
4d
Business Development Sales Professional
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Marketing
- Computer literacy
- Mid-level
- Profit sharing
- Health savings account
Property Tax Leader
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Computer literacy
- Finance
- Analysis skills
- Profit sharing
- Health savings account
Income Tax Manager
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Computer literacy
- Bachelor's degree
- US work authorization
- Profit sharing
- Health savings account

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Account Support Advisor

GreatAmerica Financial Services -
Cedar Rapids, IA

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Job Details

Full-time

Benefits

Profit sharing
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Gym membership
Life insurance
Paid sick time

Qualifications

Customer communication
Productivity software

Full Job Description

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.

We Are Looking to Add a Key Member to Our Account Support team!

No two days are the same for this role. As an Account Support Advisor, you are responsible for managing a variety of incoming interactions to assist our customer base, including End User interactions, collections, and Customer relations within granted authority levels. Some inbound inquiries may include tasks such as invoicing, taxation, agreement terms, updating account information, and payment terms. An Account Support Advisor actively participates in the achievement of team and company goals. Additional responsibilities include payment processing, transfer & assumptions as well as calculation and explanation of end of term options. An Account Support Advisor would accurately respond to customer inquiries, complaints and requests while displaying a personable approach when handling each type of customer in a timely manner. For every interaction we encourage creativity and innovative thinking to provide a mutually beneficial solution. All Account Support Advisors must follow and adhere to The GreatAmerica Principles and GreatAmerica Experience Standards.

As an Account Support Advisor, you will:

Inbound customer service interactions with the goal of one call resolution
Ability to provide professional oral and written correspondence with all internal and external customers, as well as cross functional positions
Consultative approach to identify appropriate solutions
Understand the various types of agreements and the end of term process for each
Consistently meets or exceeds daily core responsibilities
Completion of basic team tasks
Understand and abide by account security procedures for all interactions
Effectively communicates with fellow ASA’s to coordinate workflow and coverage needs

To be successful in this role you will need:

Education

Associates or Bachelor’s Degree (preferred, but not required)

Experience

Customer Service experience preferred

Computer Skills

Microsoft Office Suite
Salesforce experience is desired

Other Requirements

Detail Oriented, Ability to Multi-Task, Decision Making, Collection Skills, Cross Training, Time Management, Accountability, High Level of Written and Verbal Communication Skills & Customer Oriented, Complaint Resolution, Resolution of Mathematical Errors

Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes:

Financial Benefits

Competitive Compensation
Monthly Bonuses for Eligible Employees
401(k) and Company Match
Annual Profit Sharing
Paid Time Off

Health, Wellbeing, and Family Planning Benefits

Paid Vacation - starting at 80 hours annually for employees in their first year of service.
Paid Sick Days - Ten (10) per year with a conversion option for unused time.
Ten (10) Paid Holidays per year
Gym Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
Short-Term and Long Term Disability
Company Paid Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Employee Assistance Program
Parental Leave

Education and Career Planning Benefits

Tuition Assistance
Networking Opportunities
Leadership Development Opportunities

Perks

Paid Parking
Service Awards
Hybrid work arrangements
Business casual environment
A strong organizational culture focused on our greatest asset: you!

If your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives. We encourage you to apply if you can make a strong impact in this role at www.greatamerica.com/careers.

Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.

Apply Now

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