Top 72 Group o Jobs | SimplyHired

Call Center IT Technician
Group O —Roanoke, TX
- $16.50 - $17.50 an hour
- Extended hours
- Background check
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Evening Dishwasher -- O+O Pizza
O+O Hospitality Group —Webster Groves, MO
- $16 - $19 an hour
- Part-time
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Entry level
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Dishwasher
O+O Hospitality Group —Webster Groves, MO
- $17 - $19 an hour
- Weekends as needed
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Entry level
Quick Apply
Training Associate (Mobile Device Testing Lab)
Group O —Fort Worth, TX
- $17.50 - $18.00 an hour
- Overtime
- Microsoft Excel
- Computer literacy
- High school diploma or GED
- Paid holidays
- Health insurance
RF Testing Engineer
Group O —Haslet, TX
- $100,000 - $135,000 a year
- Full-time
- Analysis skills
- Mentoring
- Senior level
- Paid holidays
- Health insurance
Technical Project Manager
Group O —Texas
- $50 - $64 an hour
- Full-time
- Hybrid work
- Computer Science
- SQL
- Analysis skills
Sales Associate
WESTERN AUTOMOTIVE GROUP, LLC (DBA Big O Tires) —Las Vegas, NV
- $14 - $17 an hour
- Computer literacy
- Pass drug screening
- English
- Paid holidays
- Health insurance
Quick Apply
Shipping & Receiving Associate
Group O —Haslet, TX
- $16 an hour
- Overtime
- Basic math
- ERP systems
- Forklift
- Paid holidays
- Health insurance
General Service Technician
WESTERN AUTOMOTIVE GROUP, LLC (DBA Big O Tires) —Las Vegas, NV
- $15 - $17 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Driving
- Paid holidays
- Health insurance
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Purchasing Associate
Group O —Milan, IL
- $20 - $23 an hour
- Full-time
- Background check
- ERP systems
- Office
- Paid holidays
- Health insurance
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Part time Wastewater Treatment Operator
EEMA O & M SERVICES GROUP —Ambler, PA
- $20 - $25 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Associate's degree
- 401(k)
- 401(k) matching
Quick Apply
Line Cook
O+O Hospitality Group —Webster Groves, MO
- $18 - $22 an hour
- Email
- Hospitality
- Cooking
- Ability to lift 50 pounds
- Health insurance
- Paid time off
Quick Apply
Host
O+O Hospitality Group —Webster Groves, MO
- Part-time
- Restaurant
- Entry level
- Under 1 year
- Dental insurance
- 401(k)
Quick Apply
Reliability Engineering Specialist
Group O —Haslet, TX
- $50,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Engineering
- Paid holidays
- Health insurance
11d
Line Cook
O+O Hospitality Group —Webster Groves, MO
- $17 - $22 an hour
- Weekends as needed
- 1 year
- Entry level
- Kitchen
- Dental insurance
- 401(k)
Quick Apply
Warehouse Supervisor
Group O —Mansfield, TX
- $23 - $27 an hour
- Full-time
- Mid-level
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Part Time Waste Water Operator
EEMA O & M SERVICES GROUP —West Chester, PA
- $20 - $25 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Associate's degree
- 401(k)
- 401(k) matching
Quick Apply
Line Cook | Weddings & Events | $20-$23/hr + Benefits
O+O Hospitality Group —Webster Groves, MO
- $20 - $23 an hour
- Full-time
- Mid-level
- Kitchen
- Health insurance
- Dental insurance
Quick Apply
Busser/Server Support
O+O Hospitality Group —Webster Groves, MO
- Weekends as needed
- Serving
- Ability to lift 50 pounds
- Children
Quick Apply
Barista
O+O Hospitality Group —Webster Groves, MO
- Email
- Ability to stand for extended periods
- Communication skills
- Food Handler Certification
Quick Apply
12d

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Call Center IT Technician

Group O -
Roanoke, TX

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Job Details

Full-time
$16.50 - $17.50 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Description

As a Call Center IT Technician, you will troubleshoot hardware and software issues, maintain network connectivity, and ensure all systems are functioning optimally to support our customer service operations. This individual also ensures that the problems are resolved in a timely manner and prepares and executes outbound calling campaigns.

The ideal candidate will be resourceful, initiative-taking, and dedicated to ensuring the smooth operation of the call center's IT infrastructure, contributing to the overall efficiency and effectiveness of the customer service operations.

Key Responsibilities

Essential Functions:

Provide timely and effective technical support to call center staff for hardware, software, and network-related issues.
Install, configure, and maintain computer systems, telephony equipment, and other peripherals.
Monitor system performance and troubleshoot connectivity problems to minimize downtime and ensure seamless operations.
Onboard new call center agents, manage agent credential lockouts and resets.
Maintain Call Center thin client equipment and configurations and set up imports and export of calling tables for outbound calling campaigns as needed.
Manage Call Center headset inventory and equipment inventory.
Collaborate with other IT team members to implement upgrades and improvements to the call center's IT infrastructure.
Ensure data security and integrity by implementing and maintaining security protocols and performing regular system backups.
Maintain detailed records of technical issues and resolutions to assist in future problem-solving and continuous improvement efforts.
Administer Call Center ACD system configuration.
Assist in the delivery of training sessions for call center staff on new systems and technologies.

Job Qualifications

Education/Certifications:

High School Diploma

Experience:

Experience with telephony systems and call center software.

Preferred Experience:

Experience as an IT Technician, preferably in a call center or similar environment.

Skills and Qualifications:

Strong knowledge of computer hardware, software, and network systems.
Excellent critical thinking skills and the ability to troubleshoot complex technical issues.
Effective communication skills with the ability to explain technical concepts to non-technical users.
Ability to work independently as well as part of a team in a demanding environment.
Able to work extended hours and work in a stressful environment.

Physical Requirements : N/A

Benefits

Medical, Dental, Vision, and Life Insurance
Flexible Spending Accounts (Medical and Dependent Care)
401(k) Plan with Company Match
Generous Paid Time Off
10.5 Paid Holidays
Career Development Opportunities

About Group O

At Group O, it’s our employees who we value most. That’s why we provide a supportive environment where employees are given every opportunity to excel. Group O offers a wide variety of careers with room for professional growth and advancement, and we are always looking for motivated individuals to join our team. At Group O, our employees’ health and well-being is equally as important as the work they perform. We back up that philosophy by providing a competitive benefits package that supports now and for their future.

In 1974, Bob Ontiveros saw an opportunity to live the American dream and build a company for himself and his family. 50 years later, the packaging company he originally founded out of the back of his station wagon - Group O is ranked by the United States Hispanic Chamber of Commerce as one of the top five Latino-owned businesses in the country. Group O has gained prestige for helping Fortune 500 companies like Samsung, Michelin, Caterpillar, and PepsiCo turn their most complex business challenges into centers of profitability and efficiency. Headquartered in Milan, IL, Group O employs over 1,200 employees.

Group O is committed to providing equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, and sexual orientation. If you require accommodations to participate in the job application process, please contact [email protected], we will work with you to meet your needs. Information provided by applicants will be treated with the utmost confidentiality. We respect your privacy and will handle your application data in accordance with our privacy policy.

Pay: $16.50 - $17.50 per hour

Work Location: In person

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Refine Your Search

group o jobs

Call Center IT Technician

Evening Dishwasher -- O+O Pizza

Dishwasher

Training Associate (Mobile Device Testing Lab)

RF Testing Engineer

Technical Project Manager

Sales Associate

Shipping & Receiving Associate

General Service Technician

Purchasing Associate

Part time Wastewater Treatment Operator

Line Cook

Host

Reliability Engineering Specialist

Line Cook

Warehouse Supervisor

Part Time Waste Water Operator

Line Cook | Weddings & Events | $20-$23/hr + Benefits

Busser/Server Support

Barista

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