Top 20 Heitech services Jobs

Public Services Representative – ON CALL
HEITECH SERVICES —Lawrence, MA
- Part-time
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- High school diploma or GED
- Fingerprint clearance
Quick Apply
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HEITECH SERVICES —Charleston, SC
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HEITECH SERVICES —United States
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Public Services Representative – ON CALL

HEITECH SERVICES -
Lawrence, MA

Quick Apply

Job Details

Part-time

Qualifications

Computer operation
High school diploma or GED
Typing

Full Job Description

Description:

As an ON-CALL Public Services Representative (Fingerprinting) Technician), you will be responsible for supporting the mission of a government program located in your state. This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations.

This is not a regular Full Time or regular Part-Time position; it is a Casual On-Call position.

ON-CALL employees are expected to be available all five days, Monday through Friday from the hours of 7:45 am to 4:15 pm for substitute coverage as needed at the site.
All efforts are made to notify On-Call personnel in advance of the site on-call needs, however, occasionally employees are notified the night before or the day of need. Interested candidates must meet this availability.
In this position, hours are not guaranteed, and employees are on an “as needed” basis so a steady income stream cannot be guaranteed.
The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income, and for those who still want to be active in a work environment without a committed schedule.

Primary Responsibilities:

Complete biometrics registration (fingerprints, photographs, signatures) for applicants seeking legal immigration to the United States.
Verify all who enter the ASC are approved applicants and visitors while ensuring they adhere to all facility processes and procedures to maintain operational efficiency.
Provide front-line customer service as representatives of HeiTech Services, our partner Amentum and on behalf of the United States Government.
This position must be able to work with the public, display a cheerful and inviting demeanor, manage the applicants with sensitivity and courtesy, and ensure the applicant is treated with respect as a customer of the USCIS ASC.

Requirements:

Skills and Abilities Required:

Must be able to obtain and maintain a government-issued suitability clearance.
Must be able to speak and write in English.
Ability to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks
Ability to hold and grasp applicants’ hands to obtain quality fingerprints
Ability to work in a high-paced environment with the public
Ability to type and use basic computer skills
Successful completion of the biometrics training and certification within 60 days

Minimum Education and Experience Required:

High School Diploma or equivalent
Demonstrated experience in customer service

Desired Skills: Ability to speak a foreign language

Must be US Citizen and able to obtain a government clearance.

HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law.

If you require a reasonable accommodation during the application process, please contact us at [email protected].

HeiTech Services may utilize technology-assisted tools, including artificial intelligence, to support the review of application materials. These tools are used to enhance efficiency; however, all hiring decisions are made by human reviewers in accordance with federal hiring guidelines.

Quick Apply

Refine Your Search

heitech services jobs

Public Services Representative – ON CALL

Logistics Support Specialist

Customer Service Representative – ON CALL

Acquisition Support Specialist

Quality Assurance Specialist (MDR)

Facilities Support Specialist

Senior Warehouse Distribution SME

Tobacco Compliance Inspector

Senior Analytics Manager

Next.js Front End Developer

Data & Qualitative Analyst

UX / Section 508 / QA Test Specialist

Data Visualization / Training / User Support Analyst

Azure DevSecOps Developer

Node.js Back End Developer / API Developer

IT Project Manager / Security / ATO Specialist

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