Top 23 Hersha group Jobs

Front Desk Manager
Hersha Hospitality Management, LP —Philadelphia, PA
- Weekends as needed
- Merchandising
- Research
- Mid-level
Assistant Front Office Manager
Hersha Hospitality Management, LP —Houston, TX
- Weekends as needed
- Merchandising
- Mid-level
- Hotel
- Wellness program
- Commuter assistance
Area Sales Manager
Hersha Hospitality Management, LP —New York, NY
- $85,000 - $90,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Ability to sit for extended periods
- Wellness program
- Health insurance
Food and Beverage Coordinator
Hersha Hospitality Management, LP —Orlando, FL
- Extended hours
- Bar
- Mid-level
- Office
Banquet Captain
Hersha Hospitality Management, LP —Culver City, CA
- $28 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Wellness program
- Commuter assistance
Catering Sales Manager
Hersha Hospitality Management, LP —El Paso, TX
- Weekends as needed
- Writing skills
- Mid-level
- Hotel
Strategic Operations Analyst
Hersha Hospitality Management, LP —Philadelphia, PA
- Hospitality
- Mid-level
- Office
- Wellness program
- Health insurance
Executive Meetings Manager
Hersha Hospitality Management, LP —Pasadena, CA
- $70,000 - $75,000 a year
- English
- Mid-level
- Hotel
- Wellness program
- Commuter assistance
Sales & Events Manager
Hersha Hospitality Management, LP —Big Sky, MT
- $70,000 - $80,000 a year
- Weekends as needed
- Inventory management
- Computer literacy
- Mid-level
Executive Meetings Manager
Courtyard Los Angeles Pasadena/Old Town —Pasadena, CA
- From $70,000 a year
- Full-time
- English
- Mid-level
- Hotel
- Wellness program
- Commuter assistance
Area Director of Revenue Management - NYC & IC
Hersha Hospitality Management, LP —New York, NY
- $100,000 - $120,000 a year
- Inventory management
- Mid-level
- Hotel
- Wellness program
- Health insurance
Regional Director of Revenue Management
Hersha Hospitality Management, LP —Dallas, TX
- Weekends as needed
- Mentoring
- Senior level
- 4 years
- Wellness program
- Commuter assistance
Executive Meetings Manager
Westin Philadelphia —Philadelphia, PA
- Full-time
- English
- Mid-level
- Hotel
- Wellness program
- Commuter assistance
2d
Senior Area Sales Manager
Hersha Hospitality Management, LP —Omaha, NE
- Weekends as needed
- Hotel
- Ability to sit for extended periods
- Senior level
- Wellness program
- Commuter assistance
Executive Meetings Manager
AC Hotel Washington DC Convention Center —Washington, DC
- $60,000 - $65,000 a year
- Full-time
- English
- Mid-level
- Hotel
- Wellness program
- Commuter assistance
23h

I want to receive the latest job alert for hersha group

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hersha group jobs near

Assistant Front Office Manager jobs in Houston, TX

Executive Manager jobs in Washington, DC

Regional Director jobs in New York, NY

Operations Analyst jobs in Philadelphia, PA

Catering Manager jobs in El Paso, TX

Event Manager jobs in Big Sky, MT

Regional Director jobs in Dallas, TX

Regional Sales Manager jobs in New York, NY

Office jobs in Murfreesboro, TN

Assistant Front Office Manager jobs in Nashville, TN

Event Assistant jobs in Washington, DC

Assistant Front Office Manager jobs in Los Angeles, CA

Security Manager jobs in Dallas, TX

Assistant Front Office Manager jobs in New York, NY

Assistant Front Office Manager jobs in Washington, DC

Executive Assistant jobs in Salt Lake City, UT

Executive Manager jobs in Honolulu, HI

Executive jobs in Atlanta, GA

Executive Manager jobs in Fredericksburg, VA

Contracts Manager jobs in Florida

Front Desk Manager

Hersha Hospitality Management, LP -
Philadelphia, PA

Apply Now

Job Details

Qualifications

Office supply management
Staff supervision
Internal controls
Hotel policy compliance
Operations management
Serving clients
Hospitality industry recruitment experience
Operational management
Coaching
Merchandising
Hotel quality control
Customer satisfaction tracking
Managing hospitality teams
Research
Mid-level
Frontline customer support management
Hotel room assignment management
Schedule management
Compliance monitoring
Financial control management
Food service experience
Forecasting
Environmental protocols
Relationship management
Financial accounting
Safety equipment
Inventory replenishment
Hotel staff training
1 year
Hotel and accommodations guest complaints handling

Full Job Description

Manage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service.

Potential Career Path

Front Office Manager – Rooms Division Manager – Assistant General Manager

Essential Job Functions

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Oversee all front office operations in the absence of the Assistant General Manager.
Remain an active participant at the front desk, including checking in/out guests, preparing bills and handling guest requests.
Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
Respond to brand Guest Alerts for resolution as needed.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Participate in lobby ambassador and other activities related to interacting with guests on an individual level. Thus creating a relationship and culture that will result in repeat stays.
Assist in hotel food and beverage when needed, where applicable.
Assist in monitoring of front office financial operations and ensurefront office compliance with accounting controls and procedures.
Assist in development, implementation and monitoring of daily, weekly, monthly, and annual department-wide budgets and forecasts.
Review correspondence from guests and incident logs; direct staff according to information obtained.
Review all brand correspondence for updates to procedures and standards and ensure all is communicated to the staff.
Ensure front office supplies and merchandise for the gift shop and or market are fully stocked, and inventory is maintained.
Work with the Sales office to ensure group resumes and group rooming lists are inputted and maintained.
Monitor occupancy of guest room space to ensure most efficient use andminimize overbooking.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and followMSDS and OSHA standards.
Perform other duties as requested by management.

Position Requirements

Associate’s or Bachelor’s degree preferred.
1 to 3 years hospitality related experience, including front desk operations experience.

Work Environment and Context

Work schedule varies and may include working on holidays and weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Apply Now

Refine Your Search

hersha group jobs

Front Desk Manager

Assistant Front Office Manager

Area Sales Manager

Food and Beverage Coordinator

Banquet Captain

Catering Sales Manager

Strategic Operations Analyst

Executive Meetings Manager

Sales & Events Manager

Executive Meetings Manager

Area Director of Revenue Management - NYC & IC

Regional Director of Revenue Management

Executive Meetings Manager

Senior Area Sales Manager

Executive Meetings Manager

I want to receive the latest job alert for hersha group

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected