Top 120 Hme Jobs | SimplyHired

Customer Support Representative
National HME, Inc. —Richland Hills, TX
- $16 - $17 an hour
- Weekends as needed
- HIPAA
- Ability to lift 50 pounds
- Computer skills
Quick Apply
Delivery / MST
National HME, Inc. —Akron, OH
- $20 - $22 an hour
- Full-time
- Pass drug screening
- No experience needed
- Driver's License
- Paid time off
- 401(k) matching
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Technical Support Representative I (Remote)
HME Hospitality and Specialty Comm —Carlsbad, CA
- $19 - $21 an hour
- Weekends as needed
- Remote
- Computer literacy
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Technical Support Representative I (Remote), 12-Week Temp
HME Hospitality and Specialty Comm —Carlsbad, CA
- $19 - $21 an hour
- Temporary
- Remote
- Computer literacy
- Entry level
Warehouse Clerk
HME Ahrens-Fox —Wyoming, MI
- $19 - $20 an hour
- Full-time
- Forklift
- Math
- Warehouse
- Disability insurance
- Health insurance
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Reimbursement Services Representative
HME Specialists LLC —Albuquerque, NM
- Full-time
- Hybrid work
- Communication skills
- Entry level
- Health insurance
- Dental insurance
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Warehouse Clerk
HME —Grand Prairie, TX
- Full-time
- Forklift
- Math
- Warehouse
- Opportunities for advancement
Quick Apply
8d
Administrative Assistant
HME Specialists LLC —Albuquerque, NM
- Full-time
- No high school diploma
- Office
- Administrative experience
- Health insurance
- Dental insurance
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Branch Customer Service Representative
HME Specialists LLC —Clovis, NM
- Full-time
- In-person
- Entry level
- Health insurance
- Dental insurance
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Warehouse Technician
National HME, Inc. —W Hazleton, PA
- $18 - $19 an hour
- Full-time
- Home daily
- Warehouse
- Hospice & Palliative Medicine
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Technical Support Representative I (Remote)
HME Hospitality and Specialty Comm —Carlsbad, CA
- $19 - $21 an hour
- Weekends as needed
- Remote
- Computer literacy
- Entry level
- Paid holidays
- Health insurance
DME Technician/Driver
Capstone HME Inc —Fort Myers, FL
- $17 - $19 an hour
- 8 hour shift
- Background check
- Pass drug screening
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
Medical Equipment Technician
Dasco HME LLC —Huntington, WV
- Full-time
- OSHA
- Hospital
- Customer service
- Paid holidays
- Health insurance
Customer Service Representative-Infusion
HME Specialists LLC —Albuquerque, NM
- Full-time
- Communication skills
- Entry level
- Time management
- Health insurance
- Dental insurance
Quick Apply
Durable Medical Equipment Medical Biller/Receptionist
Care 4U HME —Downey, CA
- $24 - $30 an hour
- Full-time
- HIPAA
- Administrative experience
- In-person
- Flexible schedule
Quick Apply
12d
Hospice Coordinator
HME Specialists LLC —Albuquerque, NM
- Full-time
- Mid-level
- Hospice
- Hospice & Palliative Medicine
- Health insurance
- Dental insurance
Quick Apply
Patient Supply Coordinator
HME Specialists LLC —Albuquerque, NM
- Full-time
- Organizational skills
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Quality Technician
HME Ahrens-Fox —Wyoming, MI
- Full-time
- Computer literacy
- Basic math
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Hospital Liaison
Dasco HME LLC —Clarksville, TN
- Full-time
- Hospital
- HIPAA
- Inpatient
Senior Physicist
Samsung HME America Inc —Danvers, MA
- Full-time
- Remote
- 5 years
- Ability to lift 50 pounds
- Analysis skills
- AD&D insurance
- Disability insurance
Quick Apply

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Customer Support Representative

National HME, Inc. -
Richland Hills, TX

Quick Apply

Job Details

Full-time
$16 - $17 an hour

Qualifications

Customer records maintenance
Personal service client interaction documentation
Route optimization
Phone communication
Customer order taking
Logistics customer service
HIPAA
Managing clients in a customer support role
Delivery optimization distribution operations
Computer skills
Logistics order management
Order issue resolution
Handling patient inquiries
Clinical confidentiality policies
Documentation Handling
Customer information system software
Cross-functional collaboration
Entry level
Cross-functional communication
Office phone management
Customer data entry

Full Job Description

Job Description

Job Title: Customer Service Representative Department: Operations

Job Summary

The Customer Service Representative serves as a key point of contact for patients, families, and healthcare providers, delivering compassionate and efficient support. This role is responsible for managing inbound and outbound calls, processing medical equipment orders and service requests, and ensuring accurate, timely documentation. This role requires communication, problem-solving, and multitasking, with the ability to navigate multiple systems and collaborate across teams to deliver exceptional service and support.

Essential Duties and Responsibilities

Professionally handle inbound and outbound phone calls with empathy, ensuring a positive experience for patients and healthcare partners.

Accurately document all interactions and updates across multiple systems in a timely manner.
Monitor order statuses and proactively address delivery and routing issues.
Communicate clearly with customers and internal teams, providing instructions, support, ETAs, and delivery updates.
Navigate multiple software platforms to verify orders, update customer information, and manage workflow routing.
Apply critical thinking and problem-solving skills to resolve inquiries, delivery challenges, and routing concerns.
Collaborate with cross-functional teams to ensure efficient service and optimize driver routes.
Prepare and distribute daily reports and key updates to internal teams.
Responsibilities may also include other duties and tasks assigned by management to support business needs.

Qualifications

Comfortable handling sensitive patient information with discretion.
Strong multitasking and problem-solving skills in a fast-paced environment
Strong attention to detail and accurate note-taking abilities.
Ability to communicate with empathy while maintaining professionalism.

Preferred Qualifications

Previous customer service experience in a call center or healthcare-related field preferred.
Availability to work flexible shifts, including evenings and weekends as needed

Attendance and Punctuality

Maintain regular and reliable attendance in accordance with company policy.
Arrive on time for scheduled shifts, meetings, and training sessions.
Communicate promptly with supervisors regarding absences or delays.
Adhere to the assigned work schedule and participate fully during working hours.
Demonstrate flexibility and accountability in meeting business and team needs.

Working Conditions / Physical Requirements

Prolonged periods sitting at a desk and working on a computer and telephone.
Frequent use of hands and fingers for typing, writing, and handling office equipment.
Ability to hear and speak clearly to communicate effectively over the phone.
Occasional standing, walking, or reaching within the office environment.
May need to lift or carry items up to 50 pounds (e.g., files, office supplies).
Regular exposure to a fast-paced, high-volume call center environment.

Compliance and Confidentiality

All employees are expected to maintain the confidentiality of patient and organizational information in accordance with HIPAA and other applicable privacy regulations, regardless of their role or access level.

Equal Employment Opportunity Commitment

National HME is committed to providing a workplace that promotes fairness, respect, and equal opportunity for all employees. Employment decisions are made based on job-related qualifications and performance, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law. This commitment to equal opportunity applies to all terms and conditions of employment, including assignments, promotions, compensation, training, and discipline.

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Refine Your Search

hme jobs

Customer Support Representative

Delivery / MST

Technical Support Representative I (Remote)

Technical Support Representative I (Remote), 12-Week Temp

Warehouse Clerk

Reimbursement Services Representative

Warehouse Clerk

Administrative Assistant

Branch Customer Service Representative

Warehouse Technician

Technical Support Representative I (Remote)

DME Technician/Driver

Medical Equipment Technician

Customer Service Representative-Infusion

Durable Medical Equipment Medical Biller/Receptionist

Hospice Coordinator

Patient Supply Coordinator

Quality Technician

Hospital Liaison

Senior Physicist

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