Top 473 Ht solutions Jobs

Customer Support Specialist
Argus Medical Management, LLC —Anaheim, CA
- $24 - $26 an hour
- Weekends as needed
- Remote
- Spanish
- 5 years
- English
Quick Apply
Senior Histotechnician
Ellis Medicine —Schenectady, NY
- $24.75 - $36.53 an hour
- Full-time
- English
- Ability to sit for extended periods
- Data entry
Quick Apply
Senior Project Manager-HVAC
HT Lyons, Inc —Halfmoon, NY
- $125,000 - $150,000 a year
- Full-time
- Hybrid work
- Construction site
- Plumbing
- HVAC
- Opportunities for advancement
Quick Apply
Assistant Project Manager-HVAC
H.T. Lyons, Inc. —Halfmoon, NY
- $65,000 - $75,000 a year
- Full-time
- Construction site
- Mid-level
- Project management
- Health insurance
- Dental insurance
Quick Apply
Relief Sales Associate- North Region
HT Hackney —Gaylord, MI
- $38,000 a year
- Full-time
- Sales
- Marketing
- Customer service
- Health insurance
- Dental insurance
Quick Apply
5d
Sales Manager
Food Distributor —Milton, FL
- Full-time
- Mid-level
- 3 years
- Supervising experience
- Fuel card
- Disability insurance
Quick Apply
10d
Relief Sales Associate- North Region
HT Hackney —Mount Pleasant, MI
- $38,000 a year
- Full-time
- Sales
- Marketing
- Customer service
- Health insurance
- Dental insurance
Quick Apply
5d
Safety & Risk Manager
H.T. Lyons, Inc. —Albany, NY
- $100,000 - $125,000 a year
- Full-time
- Construction site
- Office
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
4d
Sales Representative
The H T Hackney Co —Birmingham, AL
- $700 - $750 a week
- Full-time
- Microsoft Excel
- Mid-level
- Administrative experience
- Disability insurance
- Health insurance
Quick Apply
4d
Histology Technician / Histotechnologist (HT/HTL)
Lighthouse Lab Services —Columbia, SC
- Up to $33 an hour
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
AWS Cloud Developer
The HT Group —Austin, TX
- Contract
- System design
- Analysis skills
- Presentation skills
Quick Apply
Merchandising Professional
The H. T. Hackney Co —Huntsville, AL
- $14 - $15 an hour
- Overtime
- Merchandising
- Pass drug screening
- Ability to lift 50 pounds
- Fuel card
- Disability insurance
Quick Apply
Medical Assistant
Tryfacta, Inc —Seattle, WA
- Contract
- Vital signs
- HIPAA
- Outpatient experience
Quick Apply
3d
IT Technical Account Manager | vCISO - Tampa
The HT Group —Tampa, FL
- Azure
- Mid-level
- Presentation skills
Quick Apply
Unified Communications / VoIP Engineer (Hybrid | Austin, TX)
The HT Group —Austin, TX
- Full-time
- Maintenance
- Mid-level
- 3 years
Quick Apply
Histology Laboratory Manager
Lighthouse Lab Services —Santa Clara, CA
- $110,000 - $140,000 a year
- Monday to Friday
- Analysis skills
- Supervising experience
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Histology Technician, Certified -$5k sign-on bonus, 40 hours, Mon - Fri, 3:00 PM- 11:30 PM (2nd shift)
Forefront Dermatology —Manitowoc, WI
- Full-time
- Anatomy knowledge
- Microsoft Excel
- Mid-level
- Profit sharing
- Health savings account
2d
Senior HVAC Chiller Technician
ABM Industries —Charlotte, NC
- $30 - $42 an hour
- Weekends as needed
- Construction site
- 5 years
- Military
Dialysis Program Manager Registered Nurse - RN
Fresenius Medical Care —Columbus, GA
- Full-time
- CPR Certification
- Nursing
- RN License
Head of HR Compliance (US)
The HT Group —Austin, TX
- $130,000 - $160,000 a year
- Background check
- Office
- Master's degree
- Paid holidays
- Health insurance
Quick Apply

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Customer Support Specialist

Argus Medical Management, LLC -
Anaheim, CA

Quick Apply

Job Details

Full-time
$24 - $26 an hour

Qualifications

Customer communication

Full Job Description

To be considered for this position please click (or copy and paste) the following link: DrKumo Careers

About DrKumo

DrKumo is a leader in secure, intelligent digital health solutions for Chronic Care. We are a digital health technology company recently awarded, alongside three other vendors, a $1.032 billion contract with the U.S. Department of Veterans Affairs for Remote Patient Monitoring Home Telehealth (RPM-HT).

Our platform integrates real-time digital health technologies, AI/ML, and disease management protocols to empower patients and support healthcare providers. DrKumo holds URAC Full Accreditation in Telehealth Support Services and complies with military-grade security standards, including FIPS 140-3 and NIST requirements.

The Role

We are seeking a remote, bilingual (English/Spanish) Customer Support Specialist to serve as the first point of contact for technical support and enrollment assistance for end-users, including U.S. Veterans.

This role supports users across their full lifecycle, from pre-boarding and onboarding through daily device use, ensuring connected medical devices and software platforms remain functional, secure, and easy to use. The position requires participation in a rotating schedule aligned to Eastern Time (ET) to meet contractual coverage requirements.

Required Coverage Windows (Eastern Time)

Monday – Friday: 7:00 AM – 9:00 PM
Saturday, SundayFederal Holidays: 2:00 PM – 6:00 PM
Must be willing to work rotating shifts, weekends, and federal holidays aligned to ET coverage

Essential Job Functions

Customer SupportFirst Touch Resolution

Staff the remote Customer Call Center to ensure appropriate coverage while consistently applying and improving First Touch Resolution (FTR) practices
Provide front-line troubleshooting support for DrKumo's ecosystem, including connected medical devices, cellular connectivity, and software platforms
Diagnose and resolve device connectivity issues, pairing errors, and software navigation problems
Guide users through proper device setup and usage to ensure accurate data transmission

Help Desk OperationsDocumentation

Record, track, and document all support interactions accurately in the ticketing system, including bilingual support notes
Keep users informed of the status of unresolved issues through timely updates and follow-ups
Escalate unresolved technical or clinical issues to Engineering or Care Management teams in accordance with defined escalation protocols
Conduct inbound and outbound calls, including welcome calls for newly enrolled users

Onboarding, TrainingKnowledge Management

Perform remote virtual walkthroughs to support pre-boarding and onboarding
Assist clinical staff with provider portal navigation and end-users with in-home device setup
Translate complex technical processes into clear, step-by-step instructions for non-technical users
Maintain and improve technical knowledge of DrKumo hardware and software solutions over time

Collaboration, ComplianceQuality

Develop and maintain strong working relationships with Patient Services, Engineering, Development, and other internal teams
Work in accordance with Quality System requirements and all Corporate and Departmental policies and procedures
Demonstrate knowledge of applicable laws, regulations, and policies, including patient privacy and data security protections
Adhere to rotating schedules to ensure coverage during required contract hours

Qualifications

5+ years of call center experience supporting telehealth and remote patient populations, preferred.
Bilingual proficiency in English and Spanish (verbal and written)
Experience supporting SaaS platforms and connected hardware devices
Prior inbound and outbound technical support experience
Strong technical documentation and written communication skills
Comfortable conducting remote walkthroughs and user training sessions
Experience in healthcare, telehealth, or other regulated environments
Familiarity with call center operations, ticketing systems, and escalation workflows

Job Type: Full-time, Direct Hire

Pay: $24-26 per hour

Hours: Mon-Fri with rotating weekends and holidays, 40 hours per week

DrKumo is an Equal Opportunity Employer.

To be considered for this position please click (or copy and paste) the following link: DrKumo Careers

Quick Apply

Refine Your Search

ht solutions jobs

Customer Support Specialist

Senior Histotechnician

Senior Project Manager-HVAC

Assistant Project Manager-HVAC

Relief Sales Associate- North Region

Sales Manager

Relief Sales Associate- North Region

Safety & Risk Manager

Sales Representative

Histology Technician / Histotechnologist (HT/HTL)

AWS Cloud Developer

Merchandising Professional

Medical Assistant

IT Technical Account Manager | vCISO - Tampa

Unified Communications / VoIP Engineer (Hybrid | Austin, TX)

Histology Laboratory Manager

Histology Technician, Certified -$5k sign-on bonus, 40 hours, Mon - Fri, 3:00 PM- 11:30 PM (2nd shift)

Senior HVAC Chiller Technician

Dialysis Program Manager Registered Nurse - RN

Head of HR Compliance (US)

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