Top 13 Hybridge Jobs | SimplyHired

Customer Service & Shipping Representative
Hybridge, LLC —Rochester, NY
- $20 - $22 an hour
- Full-time
- Google Workspace
- Customer service
- Laboratory experience
- Profit sharing
- Paid holidays
Quick Apply
Dental CAD Designer
Hybridge LLC —Rochester, NY
- $25 - $30 an hour
- Full-time
- Google Workspace
- Computer literacy
- Mid-level
Quick Apply
Infor Senior Financials Consultant
HyBridge Solutions, Inc. —Remote
- Full-time
- Microsoft Outlook
- Office
- Analysis skills
Quick Apply
Dental Laboratory Technician
Hybridge LLC —Rochester, NY
- $25 - $30 an hour
- Full-time
- Laboratory
- Mid-level
- 3 years
Quick Apply
Strategic Sales Executive - Dental
Hybridge, LLC —Rochester, NY
- $70,000 - $100,000 a year
- Full-time
- Hybrid work
- Business development experience
- Travel
- In-person
- Travel reimbursement
- Relocation assistance
Quick Apply
14d
Dental Lab Technician
Hybridge, LLC —Rochester, NY
- $25 - $30 an hour
- Full-time
- Laboratory
- Customer service
- Mid-level
- Health savings account
- Relocation assistance
Quick Apply
5d
Behavior Technician / Registered Behavior Technician
Hybridge Learning Group —Township of Howell, NJ
- $24 - $38 an hour
- Part-time
- Experience working with individuals with developmental disabilities
- Applied behavior analysis
- 11+ years
- Flexible schedule
- Referral program
Quick Apply
3d
Vice President of Marketing
Hybridge, LLC —Rochester, NY
- $130,000 - $180,000 a year
- Full-time
- Office
- Bachelor's degree
- US work authorization
- Health savings account
- Relocation assistance
Quick Apply
4d
Full Time Board Certified Behavior Analyst ( BCBA )
Hybridge Learning Group —Wilmington, DE
- $87,000 - $95,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- 11+ years
- Mid-level
- Paid training
- Health insurance
Quick Apply
3d

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Customer Service & Shipping Representative

Hybridge, LLC
Rochester, NY

Quick Apply

Job Details

Full-time
$20 - $22 an hour

Benefits

Profit sharing
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Google Workspace
Customer service
Laboratory experience
Microsoft Office
Administrative experience
Organizational skills

Full Job Description

We’re searching for a driven, highly detail-oriented Customer Service & Shipping Representative to orchestrate the smooth flow of every case through the lab. This role goes beyond creating an exceptional first impression to becoming a critical point of contact for doctors and their teams, ensuring a seamless, high-accuracy client experience that directly impacts our production efficiency.

Our ideal candidate is able to multi-task and quickly shift priorities, and thrives on managing high-volume, high-stakes tasks with precision and speed. If you excel at detail-oriented work, enjoy the challenge of a fast-paced team environment, and are looking to build a career in a high-tech, growth focused setting, this opportunity is for you!

Essential Responsibilities:

Provides exceptional customer service to clients via phone, email, and text to provide support and information on cases
Efficiently triage and resolve customer questions and complaints, acting as the first line problem solver before escalating to specialists.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Accurately enters, tracks, and schedules new and returned dental cases into the specialized laboratory management software (LMS).
Maintains case logs and ensures all digital records are up to date and complete
Processes incoming and outgoing cases, including sorting, logging, packaging and preparing shipping labels
Ensures accuracy and tracking of all materials being shipped and received
Execute financial administration tasks, including timely and accurate invoicing for all cases and services.

Qualifications/Skills:

Minimum 1-3 years experience in a high-volume administrative, logistics or customer service role, required
Technology-Driven: Highly proficient with Microsoft Office/G-Suite and adept at rapidly mastering new systems.
Exceptional Prioritization: Demonstrated ability to manage competing deadlines and juggle multiple urgent tasks simultaneously in a high-volume environment.
Team-Centric Autonomy: Proven capacity to both take ownership of individual tasks and seamlessly integrate into collaborative team workflows.
Meticulous Accuracy: Uncompromising attention to detail, essential for flawless case entry and logistics tracking.
Proactive Problem-Solver: Possesses the judgment to independently resolve routine issues and the communication skills to flag and address complex challenges with the team.

About Hybridge

Hybridge Dental Laboratory, founded in 2007 and located in Rochester, NY, is one of the fastest growing medical technology companies in the country, and a true innovator in full arch dentistry. The combination of our streamlined digital full arch clinical protocols, supported by our specialized full arch laboratory, supports doctors from all over the country to provide life changing treatment to their patients.

The Hybridge team comes from varying diverse backgrounds and prides itself on its fun, creative family-like environment with an excellent compensation/benefits package.

If you are a highly motivated individual looking to join an amazing team of professionals, who pride themselves on being the best of the best, come be a part of this cutting edge, innovative team.

Why work at Hybridge?

Medical, Dental, & Vision Insurance
Paid Time Off, Sick Time, & Paid holidays
401K & Company Profit Sharing
Short-Term & Long-Term Disability Insurance
Flexible Spending Account
Fun, welcoming community

Hybridge, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

hybridge jobs

Customer Service & Shipping Representative

Dental CAD Designer

Infor Senior Financials Consultant

Dental Laboratory Technician

Strategic Sales Executive - Dental

Dental Lab Technician

Behavior Technician / Registered Behavior Technician

Vice President of Marketing

Full Time Board Certified Behavior Analyst ( BCBA )

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