Job Title: Palliative Care Manager (LMSW)
Job Type: Permanent / Full-time
Location: Grand Rapids, MI
Shift: Mon-Fri, 8:30-5 (could be required to participate in manager on call rotation for hospice operations)
Salary range: $75,000.00 to $85,000.00/year
Job Overview:
This role offers the rare opportunity to be a cornerstone in launching the Hospice’s new palliative care program, shaping its vision, structure, and long-term impact. As a key leader, you will guide the development of innovative care models that will meaningfully support patients who are facing serious illness and their families. Your expertise will directly influence how the program grows, evolves, and becomes an essential part of our client's continuum of care.
Reporting directly to the CEO, the Palliative Care Manager ensures the program reflects excellence, regulatory compliance, and the mission to support patients and families with serious illness.
Duties and Responsibilities:
- Lead all program startup activities, including workflows, policies, and operational design
- Manage program budget, financial performance
- Supervise and support palliative care staff in collaboration with the Medical Director
- Oversee compliance with Medicare, Medicaid, commercial payers, and accreditation standards
- Support provider credentialing and payer contracting
- Ensure efficient scheduling, referrals, documentation, and care transitions
- Drive program growth, customer service, and performance improvement
- Deliver social work services during start up and as needed
- Participate in the Manager On-Call Rotation for hospice services
- Perform other job duties as needed or assigned by the client.
Job Requirements:
- Master's degree in social work required; hospice or palliative care related leadership experience preferred.
- Prior program development experience preferred
- Experience in Electronic Medical Records and Microsoft Office products is required
- Strong interpersonal, communication, and leadership skills with a demonstrated ability to collaborate effectively across disciplines, and guide teams through periods of growth and change.
Benefits:
- Competitive Salary
- Mileage reimbursement at the federal rate
- Generous PTO package
- 403(b) retirement plan with employer match
- Medical, Dental, and Vision coverage starting Day One
- Employer-paid Life and Short-Term Disability
- Self-care coaching and Employee Assistance Program
- Technology providedas needed (laptop/iPad, cell phone)
Who We Are?
Since 2001, InfiCare has been providing contract and direct hire staffing services to its clients across the US. InfiCare Health awarded the Gold Seal Accreditation from The Joint Commission.
Reference links below are company websites:
https://inficarehealth.com/press-releases/
https://www.greatplacetowork.com/certified-company/7037388
https://www.inc.com/profile/inficare
#IND1
Pay: $75,000.00 - $85,000.00 per hour
Benefits:
- 403(b)
- Dental insurance
- Employee assistance program
- Health insurance
- Mileage reimbursement
- Paid time off
- Vision insurance
Education:
Experience:
- Social work: 3 years (Required)
- Leadership: 1 year (Required)
- hospice or palliative care related leadership: 1 year (Preferred)
Work Location: In person