Top 271002 Information systems group Jobs

Service Desk Analyst - Remote (After Hours)
K2 Services —Remote
- $36,000 - $39,000 a year
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- Entry level
- Health insurance
- 401(k) matching
Technical Support Specialist
PatientNow —Remote
- $24 - $26 an hour
- Full-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
APQP Quality Engineer
Crane Aerospace & Electronics —Elyria, OH
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Technician
NTI Connect LLC —Cedar Rapids, IA
- Weekends as needed
- Background check
- Up to 50% travel
- Pass drug screening
- Paid holidays
- Paid time off
Quick Apply
Senior Compliance Specialist - LIHTC/HUD
Quality Management Group Inc —Ontario, CA
- $33 - $37 an hour
- Extended hours
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick Apply
Business Systems & E-Commerce Manager
American Philatelic Society —Bellefonte, PA
- $55,000 - $70,000 a year
- Full-time
- Marketing
- Office
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
11d
IT Expert - Power Control Systems
Oxychem —Houston, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Electrical Project Inspector
Cumming Group —Portland, OR
- $63,400.00 - $118,533.36 a year
- Full-time
- Construction site
- 5 years
- Senior level
- Paid holidays
- Disability insurance
Field Service Support Specialist
Ipsen International Inc —Cherry Valley, IL
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid holidays
- Tuition reimbursement
Semiconductor / Chemical Safety Engineer / Specialist
Microcircuit Emulation Center at SRI International —Princeton, NJ
- $79,533 - $105,381 a year
- Full-time
- Mid-level
- In-person
- 2 years
- Health savings account
- Relocation assistance
Quick Apply
Test Engineer II/III
Crane Aerospace & Electronics —Burbank, CA
- $95,700 - $138,584 a year
- Full-time
- Background check
- Bachelor of Science
- Pass drug screening
- Paid holidays
- Disability insurance
Engineer V in San Diego
cGMPnow —San Diego County, CA
- $145,000 - $175,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Bachelor of Science
- Profit sharing
- Paid training
8d
Mechanical Technician
Martin Energy Group Services LLC —Tipton, MO
- Background check
- Writing skills
- Basic math
Quick Apply
Senior Business Central & Power BI Systems Analyst
San Diego —Solana Beach, CA
- $150,000 - $190,000 a year
- Extended hours
- Background check
- Computer Science
- System design
- Health insurance
- Dental insurance
Quick Apply
Dealer Relationship Manager- Lower Midwest
Rice Lake Weighing System Inc —Jefferson City, MO
- Marketing
- Research
- Office
- Paid holidays
- Disability insurance
Quick Apply
Electrical SME - Field Consultant
Cumming Group —North Carolina
- $104,600.00 - $139,466.68 a year
- Full-time
- 6 years
- Construction site
- Bachelor of Science
- Paid holidays
- Disability insurance
Network Architect
Targa Resources —Tulsa, OK
- Programmable logic controllers
- Bachelor's degree
- Senior level
Policy Management ERM Specialist
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $62,353.20 - $71,706.18 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Mid-level
Quick Apply
13d
Director of Engineering
Galvion LTD —Portsmouth, NH
- Full-time
- Computer Science
- Engineering
- Office
Quick Apply
Process Control Engineer
PORT TOWNSEND PAPER COMPANY, LLC. —Port Townsend, WA
- $120,000 - $150,000 a year
- Full-time
- Background check
- Bachelor of Science
- Engineering
- Paid holidays
- Relocation assistance
Quick Apply

I want to receive the latest job alert for information systems group

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

information systems group jobs near

Service Desk Analyst - Remote (After Hours)

K2 Services -
Remote

Apply Now

Job Details

Full-time
$36,000 - $39,000 a year

Benefits

Health insurance
401(k) matching

Qualifications

Mobile device management
Intune

Full Job Description

Service Desk Analyst (Remote - U.S.)

Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst!

We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in supporting our law firm clients.

K2 prepares you to work in a fast pace, agile, customer service-oriented environment while working collegially and collaboratively with a world-class Service Desk team.

Career opportunities abound both within the Service Desk Department as well as more hands-on engineering roles for those looking for a more technical tract.

The position comes with a full array of benefits, health insurance and matching 401k, and many more perks.

This opportunity is remote! The first week will be spent with our dedicated Service Desk Training team Monday through Friday 9:00 AM to 5:30 PM CST before moving to their working shift schedule.

We are looking for candidates who are able to work any days of the week (any combination of days Monday through Sunday) 2nd and 3rd shift preferred.
Compensation starts between $36k-$39k annual with a 10% Shift Differential for weekends and evenings after 5pm.

The Service Desk Analyst provides technical support related to computer systems, hardware, or software via telephone, email, and chat tools. This position is fast-paced and multi-task intensive, requiring quick decision-making and top-notch customer service skills.

Essential Duties and Responsibilities

Serve as the first point of contact to customers seeking help for hardware, software, network, or other technical and non-technical issues.
Provide over-the-phone, email, and chat support.
Identify, diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues, colleague experience, or connecting the customer to an escalated level of support to properly resolve their issue.
Use of screen sharing and remote-control tools to properly vet, collect and evaluate the customer’s reported issue.
Properly ticketing all customer requests with detailed information regarding the issue reported. Service Desk Analysts are expected to provide accurate, descriptive, and complete information in all tickets to successfully relay information back to the customer or other support team members.
Maintain a regular and reliable level of attendance.

Knowledge Skills and Abilities

High School Diploma or equivalent.
Strong verbal, written, and typing skills.
Excellent customer service skills, efficiency, multi-tasking skills, and patience are key to any Service Desk Analyst’s success.
Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment.
Ability to act independently and make decisions within the scope of the position’s responsibilities.
Always display the utmost professionalism with team members as well as end-users. · Ability to function well in a high-paced and at times stressful environment.
Ability to think strategically and analytically to troubleshoot and resolve issues quickly and/or provide successful alternative methods until a permanent resolution can be found.
Proactive with the ability to identify, define, and perform remote troubleshooting of computer/technical issues through remote control tools while asking pertinent questions.
Exhibit a high degree of initiative, follow-through, and critical-thinking skills with the ability to manage multiple priorities in a demanding, fast-paced, meticulous work environment, and make decisions based on the results of research.

Requirements

Prolonged periods of sitting at a desk and working on a computer

Will require Intune “Mobile Device Management” software installed on a personal device(s)

K2 SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Diversity and inclusion matter to us here at K2 Services Associates. We celebrate our differences and advocate an environment where everyone feels included. We are proud to be an equal opportunity employer – and celebrate our employees’ differences, including race, color, religion, sex, national origin, citizenship, marital status, sexual orientation, gender identity, age, disability, Veteran status, or any other protected group status. Our differences make us better, stronger, and more successful. Equal employment opportunity extends to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensations, benefits, and other terms and conditions of employment.

Opensity Solutions is an Equal Opportunity Employer.
We are committed to creating an inclusive workplace and consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws. Employment decisions are based on qualifications, merit, and business needs.

k4kSKWGhvt

Apply Now

Refine Your Search

information systems group jobs

Service Desk Analyst - Remote (After Hours)

Technical Support Specialist

APQP Quality Engineer

Technician

Senior Compliance Specialist - LIHTC/HUD

Business Systems & E-Commerce Manager

IT Expert - Power Control Systems

Electrical Project Inspector

Field Service Support Specialist

Semiconductor / Chemical Safety Engineer / Specialist

Test Engineer II/III

Engineer V in San Diego

Mechanical Technician

Senior Business Central & Power BI Systems Analyst

Dealer Relationship Manager- Lower Midwest

Electrical SME - Field Consultant

Network Architect

Policy Management ERM Specialist

Director of Engineering

Process Control Engineer

I want to receive the latest job alert for information systems group

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected